MybabydeliveryReviews 

212
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

GOOD DAY! I had a concern about my membership details. I contacted their hotline chat and was able to communicate with an Agent. Good thing they had that one because my issue was addressed immediat... See more

Rated 4 out of 5 stars

Waiting for my refund They offer whatever and they They are going to charge you 40£ for whatever you """"agreed to subscribe""". Do not trust this company!!! Thiefs!! Horrible what they ar... See more

Company replied

Rated 5 out of 5 stars

I had an issue where a money was debited without any purchases done on my side. I sent an email lodging my complaint. The babydelivery team reached out to me via email and they are in a process of sol... See more

Rated 3 out of 5 stars

Paid £2 for postage for a baby box. No box exists and apparently I have an account with this company although I never signed up to anything, I had to then create an account in order to view the a... See more


Contact info

3.8

Great

TrustScore 4 out of 5

212 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(212)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Horrible Scam

Very bad experience
Money was taken from my account without my permission.

This is a scam site, They refused to refund me.

please be careful.

November 25, 2024
Unprompted review
Mybabydelivery logo

Reply from Mybabydelivery

Hello,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@mybabydelivery.com for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Jay

Rated 4 out of 5 stars

PROBLEM RESOLVED

GOOD DAY!
I had a concern about my membership details. I contacted their hotline chat and was able to communicate with an Agent. Good thing they had that one because my issue was addressed immediately, I was grateful both parties agreed on some beneficial terms. Overall, my experience was good and I am thankful of their good service.

October 28, 2024
Unprompted review
Rated 1 out of 5 stars

Belle arnaque/ suprem Scam

Et bien à mon tour de témoigner de l'arnaque suprême de mybabydelivery....via Instagram j ai soit disant commandé un vélo électrique pour 1 euros et me suis retrouvée abonné à hauteur de 26 euros par mois à ce service....c est honteux! Et cerise sur le gâteau, je viens de recevoir un mail me proposant le remboursement des frais engagés à condition que je mette un avis positif sur ce site....mais quelle arnaque!!! Je ne comprends pas comment un tel site est autorisé en Europe?
Well it's my turn to testify to the supreme scam of mybabydelivery....via Instagram I supposedly ordered an electric bike for 1 euro and found myself subscribed to this service for 26 euros per month....it's shameful! And cherry on the cake, I ve just received an email offering me a refund of the costs incurred on condition that I put a positive review on this site....but what a scam!!! I don't understand how such a site is authorized in Europe?

November 7, 2024
Unprompted review
Rated 1 out of 5 stars

I was trying to buy a mirror but…

I was trying to buy a mirror but somehow its a subscription that deducted twice the amount!

This is a scam!

Be careful!

November 6, 2024
Unprompted review
Mybabydelivery logo

Reply from Mybabydelivery

Hello,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@mybabydelivery.com for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Jay

Rated 1 out of 5 stars

Very bad website

Very bad website
Money was taken from my account without my permission.

This is a scam site, Thay ask me to delete my review to refund my money.

please be careful.

November 6, 2024
Unprompted review
Rated 5 out of 5 stars

Good company

They have a really good customer support and they always respond quickly and kindly. So all in all good experience!

September 23, 2024
Unprompted review
Rated 1 out of 5 stars

Absolute scam

Please do not associate yourself with this awful company. I accidentally clicked on a dodgy Facebook link, thought I was entering a competition, and instead seem to have signed up unknowingly to an account with this company. They then proceeded within 2 days to take £15 from my account so that I could stay a 'gold member'.
After many emails back and forth, I was told by a lady called Violet that if I wrote a good review,without including any words like 'cancellation', that would make the company look bad to others (so basically leave a good review which would be dishonest, and I guess would also mislead others - which is what they want, right?)...... Only once I had written this scam of a review AND SENT THEM A SCREENSHOT FOR PROOF, only then they would they process my refund and delete my account. Absolutely AWFUL company, never realised you had to earn your way to decent customer service. avoid avoid avoid. Disgusting company. I have reported these people to my bank and have had to open a dispute.

August 15, 2024
Unprompted review
Mybabydelivery logo

Reply from Mybabydelivery

Hello,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@mybabydelivery.com for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Jay

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look