These are Brilliant, my toddler loves them and keeps them on whilst using his iPad.. We’ve brought to use for car and plane journeys, can’t wait to see if they work on our family holiday next year but... See more
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Company details
- #1 of 1 best companies in Toy and Game Manufacturer
- #1 of 1 best companies in Pediatrician
Written by the company
Bandou offers the perfect headphones for kids, keeping them entertained and comfortable while providing peace of mind for parents. With a focus on entertainment, comfort, and safety, our headphones are designed to eliminate tantrums and discomfort.
Contact info
1490 Chambly, Longueuil, QC, CA, J4J 1W5, Longueil, Canada
- support@mybandou.com
- mybandou.com
Hasn’t replied to negative reviews
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brilliant…
Awesome customer service and brilliant product! Highly recommend!
I purchased 2 headphone bands for my…
I purchased 2 headphone bands for my grandchildren. They both love them (3 and 5 yrs) and they will be perfect for their long haul flights. The cases are well designed too and save the headbands getting damaged. Thoroughly recommend. 10/10
Quick delivery
Quick delivery . Well packaged .
We bought these fantastic eye catching bandou’s when our twin granddaughters were 8 months old on our recent flight. Perfect and they looked so cute in them.
Lucky little girls as able to be reused on another flight recently this year too with other grandparents and will do so again in June with us again .
Perfect present , easy to use , pack in hand luggage bag and appear comfortable for them as they don’t want to pull them off immediately, which is a godsend !!
Will continue to support!
Their products are made of quality material, soft, easy to wash and cute!
The company helped me track the product so I knew when to expected it and followed up to ask for my opinion. I did hace to go to FAQ sections of their website for help (because I was too eager and threw away instructions) but I found the help I needed instantly.
So pleased with my purchase
So pleased with my purchase! The headphones are well made and very easy to set up. My daughter loves them and looks so cute with it on. The customer service I received when I had an issue with my initial order was fantastic. Macel was so helpful and so kind. I highly recommend them!

Reply from Bandou
Great safe product for kids
Easy to order online, fast delivery and they not only look fun the manufacturing is great, and so soft I can’t wait to give them to the grandchildren for their birthdays 😊

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My grandson loved this
My grandson loved this! My phone ran out of battery because he wouldn’t put it down. Lovely product. Arrived quickly and I can’t say a bad thing about it!

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Ordered these 2 weeks before our…
Ordered these 2 weeks before our flight. Never arrived, didn't realise they were coming direct from china. Don't waste your time or money on these. Order from Amazon etc

Reply from Bandou
It's the only headphone my son is able…
It's the only headphone my son is able to keep on for hours at a time. Very practical for travel, and shipping was fast

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Bandou is a great idea for traveling little ones
Bandou is a great idea for traveling little ones. The headband is wireless, soft, easy to pack, doesn't take up much space, volume controlled for little ears and cute too!

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3 kids 5-6.5 yo on an airplane enjoyed…
3 kids 5-6.5 yo on an airplane enjoyed them very much ! The headphones were very comfortable for them they were even able to fall asleep with them on. They loved them

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Great headphones
Great headphones. Bought them for my 3 year old and 18 month grandchildren. They were so comfy they kept them on all of the 12 hour flight even falling asleep in them. The characters went down well too.

Reply from Bandou
PEACEFUL international flight with kids thanks to these headphones
We just flew from the US to Germany and wow… honestly, these are the best headphones that our kids have ever tried! So soft & comfortable! We got one pair for my 4-year-old and another pair for my 2-year-old and both kids loved them. They typically complain about how uncomfortable, bulky and tight our previous headphones are- but NO complaints here! We couldn’t be happier :)

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My earphones didn’t work
My earphones didn’t work, there is no information on how to return them

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Ordered 3 and only received 2 cords to…
Ordered 3 and only received cords to connect with airplane TVs for 2. Customer service not responsive.

Reply from Bandou
I bought the monster bandou for my 19…
I bought the monster bandou for my 19 month old daughter. Best investment ever, although it was kinda expensive it was totally worth it. We flew from Los Angeles to Florida and this product made it seamless. It was comfortable for her and the volume was good. Even not traveling she loves the headband and calls it her monster crown. I would toally buy again and recommend for anyone with a toddler.

Reply from Bandou
After the 3rd use one of the two I…
After the 3rd use one of the two I purchased is now intermittent. So I no longer can use it. It was a waste of money, and I should’ve did better research.

Reply from Bandou
Product did not work
Product did not work. Unable to pair with any devices I had . I recorded the process with my phone and emailed. The customer service was unable to open despite me sending the video a few times. No response about a return/refund.

Reply from Bandou
No issues with connectivity
No issues with connectivity, and it stayed on my daughter's head without her trying to take it off. And with just the right amount of volume.
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