Definitely a scam!!! Shocking customer service. You pay & hear nothing at all! No idea if my order has been shipped because that doesn't update. No number to call or the one that's available doesn't... See more
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See what reviewers are saying
Tried to cancel my order as the discount code I applied didn't process and I also found a better deal elsewhere. Dealt with Chloe who, rather than cancel the order, simply asked what discount cod... See more
I placed an order for a massage gun on the 8th January for a birthday gift as I had seen some very good reviews for their product. I never received the order, nor did I receive any dispatch inform... See more
Terrible company. Ordered the Massage gun at the beginning of April. They emailed immediately, as they had an issue with my address, which i rectified immediately. Chased and Chased for a tracking num... See more
Company details
Contact info
B15 3HE, Birmingham, United Kingdom
- contact@mybodyfitpal.com
- mybodyfitpal.com
order hasn’t arrived
My order hasn’t even arrived yet. It was supposed to arrive two days ago. I’m pretty disappointed with this.
March 4, 2022
Reply from Mybodyfitpal
ROYAL MAIL TRACKING NUMBER - JA007948633GB
Worse place to buy
March 3, 2022
Tried to cancel my order as the…
Tried to cancel my order as the discount code I applied didn't process and I also found a better deal elsewhere.
Dealt with Chloe who, rather than cancel the order, simply asked what discount code I had tried to use. Sent a further 2 messages asking for confirmation the order had been cancelled before getting an email notifying me that it had been sent 3 days later, followed immediately by another email from Chloe saying it was too late to cancel.
Product showed up and doesn't even appear to be brand new as there's next to no packaging and the packaging that is here had already been opened. Con artists.
February 23, 2022
Unprompted review
Suspected Scam
Very poor service. Tried to email the company on the address listed on the website but no response. Ordered the item on the 10/02/2022 and still not received. Suspect this to be a scam.
February 20, 2022
Unprompted review
Used this product with me and the wife…
Used this product with me and the wife it's fantastic I definitely recommend.
February 13, 2022
Great customer service great product
February 10, 2022
Havnt gone swimming yet with it but so…
Havnt gone swimming yet with it but so far so good
February 9, 2022
My BodyFitpal
This is An amazing massage gun,
Highly recommend and five star customer service and arrived quick too .
Thank you
February 7, 2022
Great product & great service!!
January 28, 2022
Godsend
Have used this three times having pulled a muscle in the thigh. Pain is gradually easing with the help from the massager
January 25, 2022
ordered new gun arrived quickly.this is…
ordered new gun arrived quickly.this is 2nd gun the first one became faulty after 2 years and no customer service replies to obtain new circuit board to repair gun
January 25, 2022
Failed to charge
Failed to charge 🤔 have asked customer service Chloe not helpful at all waiting to hear back about replacement 😒
January 24, 2022
Massager
The massager was delivered in quick time. Very good equipment. Will use this company again
January 23, 2022
I never received my parcel
January 23, 2022
The battery wouldn’t charge as the…
The battery wouldn’t charge as the light wouldn’t come on so the machine won’t charge
January 19, 2022
Reply from Mybodyfitpal
please contact our customer service team contact@mybodyfitpal.com
I received my item and it was a used…
I received my item and it was a used item. I contacted customer service and told them and asked to send pictures. I sent pictures over and have heard nothing since, absolutely disgusting, a used item for the body and then to be ignored.
Would never recommend this company
January 19, 2022
Reply from Mybodyfitpal
we have contacted you via email
Brilliant came the next day of ordering…
Brilliant came the next day of ordering god sent for aching muscles and perfect for recovering highly recommended product!! A* service
January 19, 2022
This has been the Best Buy in a long…
This has been the Best Buy in a long time, I get aches and pains and since I have had My Body fit it has improved my sleep 😊
January 18, 2022
Very good well worth money
January 14, 2022
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