In short - don't do it! When you offer to make a payment plan it's never enough, they decline it so the fees build up. They are now claiming be charging 25-48% interest on outstanding balances so peop... See more
MyBond
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See what reviewers are saying
We were flood victims in Feb & we lost everythig, we lived in motels & with friends of mines as the government couldn't help us as we are not from Australia. I asked for help from mybond for this hous... See more
The time and effort put in by all the staff to make it happen is second to none. Integrity and honesty. The ability to TALK TOO you, instead of being spoken at, and inform you of what they can and ca... See more
These guys were amazing, had my bond paid for me in under 24hrs and now I am a set up in my new home. Which wouldn't of happened if i didn't have access to the help you guys offer :) Very straight for... See more
Company details
Written by the company
MyBond is financial service that helps tenants pay their rental bond. Since March 2021, MyBond has helped over 500 customers across New South Wales, Victoria, and soon Queensland (as of 1st of November) with further expansion across other states and territories in the coming year. There is no other product similar of its kind in the market. A simple and straightforward fee of "One Week Only”; MyBond can pay a tenants’ entire bond for a fee of just one week’s rent. In an expensive city like Sydney, it’s a natural barrier for tenants from all walks of life to raise another four weeks rent alongside the cost of moving whilst still waiting for their previous rental bond to be refunded. Thus, MyBond's unique service is becoming a popular alternative and solution to paying rental bonds.
Contact info
198 Pitt Street , 2000, Sydney, Australia
- 1800342342
- patrick@mybond.com.au
- mybond.com.au
Extremely easy process
Extremely easy process! Never even knew a company like this existed but it’s a great idea & the team was so easy to deal with and made the whole process stress-free.
100% Genuine Just took a while..
Overall we got there in the end Sean was very helpful, however for 25% fee it felt like everything was left to the last minute. I mean literally 90 minutes before picking the keys up. Which was stressful, can’t fault Sean thou I just think they were having system issues at the time. I wondered if the company was genuine, and it definitely is, I can confirm this and I am happily in my new home. Thanks For all your help

Reply from MyBond
Fast and easy ,very helpful when in…
Fast and easy ,very helpful when in need ,especially best many thanks
Had trouble getting email back to fine
Had trouble getting email back to fine out what was happening
Poor Customer Service
Unfortunately I had to chase mybond. There was an issue with my guarantor, they made no effort to contact me about this and if I had not chased them I would still be waiting. It seems my all the reviews I read, if you require a guarantor then they don't really care if they get your business or not.
Excellent service
Excellent service, very helpful, will use them again. Easy application.
These guys were amazing
These guys were amazing, had my bond paid for me in under 24hrs and now I am a set up in my new home. Which wouldn't of happened if i didn't have access to the help you guys offer :) Very straight forward, and pretty much all done for you after a few questions and verifcsrins.
Very happy with the service thank you
Very Easy Process
Very easy process and done within a day. Very professional people too deal with and would recommend.
Mybond were fantastic through the whole…
Mybond were fantastic through the whole process highly recommended if bond needed in a hurry. Definitely would use again
Once all the paper work is done
Once all the paper work is done, very quick to go through.
Excellent service
Excellent service, kept us on track and helped us out through application. Thank you to the guys on their service.
Fast efficient and prompt to deal with
Great team who made living to my new house stress free
They were great.
Raymond was amazing
Raymond was amazing. Some of the best customer service I’ve received.
We are very happy with how mybond…
We are very happy with how mybond helped us to obtain our bond for our new home as well fixed any issues we encountered. They were always happy and kind to deal with
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