MyBond 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

In short - don't do it! When you offer to make a payment plan it's never enough, they decline it so the fees build up. They are now claiming be charging 25-48% interest on outstanding balances so peop... See more

Rated 5 out of 5 stars

We were flood victims in Feb & we lost everythig, we lived in motels & with friends of mines as the government couldn't help us as we are not from Australia. I asked for help from mybond for this hous... See more

Rated 5 out of 5 stars

The time and effort put in by all the staff to make it happen is second to none. Integrity and honesty. The ability to TALK TOO you, instead of being spoken at, and inform you of what they can and ca... See more

Rated 5 out of 5 stars

These guys were amazing, had my bond paid for me in under 24hrs and now I am a set up in my new home. Which wouldn't of happened if i didn't have access to the help you guys offer :) Very straight for... See more

Company details

  1. Alternative Financial Service

Written by the company

MyBond is financial service that helps tenants pay their rental bond. Since March 2021, MyBond has helped over 500 customers across New South Wales, Victoria, and soon Queensland (as of 1st of November) with further expansion across other states and territories in the coming year. There is no other product similar of its kind in the market. A simple and straightforward fee of "One Week Only”; MyBond can pay a tenants’ entire bond for a fee of just one week’s rent. In an expensive city like Sydney, it’s a natural barrier for tenants from all walks of life to raise another four weeks rent alongside the cost of moving whilst still waiting for their previous rental bond to be refunded. Thus, MyBond's unique service is becoming a popular alternative and solution to paying rental bonds.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Extremely easy process

Extremely easy process! Never even knew a company like this existed but it’s a great idea & the team was so easy to deal with and made the whole process stress-free.

September 22, 2022
Rated 3 out of 5 stars

100% Genuine Just took a while..

Overall we got there in the end Sean was very helpful, however for 25% fee it felt like everything was left to the last minute. I mean literally 90 minutes before picking the keys up. Which was stressful, can’t fault Sean thou I just think they were having system issues at the time. I wondered if the company was genuine, and it definitely is, I can confirm this and I am happily in my new home. Thanks For all your help

September 30, 2022
MyBond logo

Reply from MyBond

Simon thank you very much for the kind review. We have been experiening a lot of issues at the moment with a downstream provider which we are working on at the moment.

Rated 3 out of 5 stars

Poor Customer Service

Unfortunately I had to chase mybond. There was an issue with my guarantor, they made no effort to contact me about this and if I had not chased them I would still be waiting. It seems my all the reviews I read, if you require a guarantor then they don't really care if they get your business or not.

September 16, 2022
Rated 5 out of 5 stars

These guys were amazing

These guys were amazing, had my bond paid for me in under 24hrs and now I am a set up in my new home. Which wouldn't of happened if i didn't have access to the help you guys offer :) Very straight forward, and pretty much all done for you after a few questions and verifcsrins.

September 12, 2022
Rated 5 out of 5 stars

Excellent service

Excellent service, kept us on track and helped us out through application. Thank you to the guys on their service.

September 12, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look