My Bowls Empty Reviews 

217
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Order arrived boxed and well wrapped inside, so bottles were in excellent condition. Bugalugs colognes are lovely sprays, i even spray on pillows now, not just the dog!

Rated 5 out of 5 stars

We ordered for the first time with My Bowls Empty. There were issues with the delivery address excellently sorted out by customer service. Delivery has arrived in perfect condition. Very very happy w... See more

Rated 5 out of 5 stars

First time ordering and I was very impressed with the professional service and communication. I ordered 2 bags of food which were very well packed in cardboard boxes. The food was cheaper than any oth... See more

Rated 5 out of 5 stars

Great product and seamless delivery. I was kept informed at all times whilst waiting for the product and it arrived earlier than expected. My cat was very poorly and not eating or drinking. After f... See more

Company details

  1. Pet Store

Written by the company

A family run business we offer quality pet food from most of the major brans such as :- Purina, Whiskas, Iams , Sheba, Royal Canin, Cesar, Nutro, Dreamies, Temptations, Greenies, Buckeye, Eukanuba, Harrington’s Pet Food, Harbro Group , Butcher’s Pet Care, Pet’s Choice, Armitages Pet Products, Nature’s Menu, Rosewood Pet Products, Lily’s Kitchen, Fold Hill Food, Cambrian Pet Foods. Bulldog Products, HiLife, Grove Pet Foods, Supreme Petfoods, Burns Pet Nutrition, Natural Instinct, Fish4Pets,


Contact info

4.8

Excellent

TrustScore 5 out of 5

217 reviews

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4.8

All reviews

(217)

0 reviews in the last 12 months

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Rated 3 out of 5 stars

Evri delivery service let’s them down…

I have no complaint with My Bowls Empty itself. The website was easy to use, they stocked the products I wanted at a fair price, and they dispatched my order promptly.
But then it all went downhill, because they use the dreaded delivery service Evri! I won’t bore you with the details but suffice to say it took many unsuccessful delivery notifications over a number of days (and a complaint to My Bowls Empty) before Evri finally got round to delivering my order. Good thing it wasn’t urgent.
My Bowls Empty customer service was actually very responsive and helpful. Without them I’d probably still be waiting.

February 8, 2023
Rated 5 out of 5 stars

My rabbit loves these

My rabbit loves these loops as, apparently, they are very yummy and great for his teeth!
I love them because they are great for his teeth and very competitively priced. Delivery was within a couple of days
I will definitely be supporting this company in the future !

February 4, 2023
Rated 5 out of 5 stars

Quick delivery

January 13, 2023
My Bowls Empty logo

Reply from My Bowls Empty

Good Afternoon,
Thank you for finding time to leave us a review. We are pleased that your parcel was delivered in timely manner.
Hope you have a wonderful weekend
Michelle and Edward

Rated 5 out of 5 stars

Price and delivery

Competitive price and delivered promptly

January 11, 2023
My Bowls Empty logo

Reply from My Bowls Empty

Good Afternoon,
Thank you for your order and for taking the time to leave the above feedback.
We are continuing to remain as competitive as possible with our prices and offer the best deals to our customers.
Hope you enjoy your weekend.
Michelle and Edward

Rated 5 out of 5 stars

Goods arrived in good time and we’ll…

Goods arrived in good time and we’ll packaged

January 18, 2023
My Bowls Empty logo

Reply from My Bowls Empty

Good Afternoon,
Thank you for your above feedback.
We appreciate you taking the time out to tell us about your experience with us. If we can help in any other way, please let us know.
Have a wonderful weekend.
Michelle and Edward

Rated 5 out of 5 stars
My Bowls Empty logo

Reply from My Bowls Empty

Good Morning,

Thank you do much for your feedback. We are pleased that your order arrived promptly and efficiently.
We look forward to you placing future orders with ourselves.
Hope you have a good weekend,
Many thanks,
Michelle and Edward

Rated 5 out of 5 stars

Perfect

Perfect! Came quickly, great price and my pup is happy!

January 17, 2023
My Bowls Empty logo

Reply from My Bowls Empty

Good Morning,
Thank you for taking the time to leave the above review.
Excellent news to hear that we have a Happy Pup, and look forward to your custom again in the future.
Have a wonderful weekend,
Michelle and Edward

Rated 5 out of 5 stars

Good product and much cheaper than…

Good product and much cheaper than other online suppliers , appears to be exactly the same as the ball thrower I previously bought but paid a lot more money for
Very Happy
Very quick delivery too

January 14, 2023
My Bowls Empty logo

Reply from My Bowls Empty

Good Morning,
Super news to hear that you are happy with the items purchased. We will endeavour to remain as competitive as possible with our prices, as this can only help us all in these current times.
Hope you and your pet have lots of fun with your new throwers!
Many thanks for your time to leave the review.
Have a great weekend,
Michelle and Edward

Rated 5 out of 5 stars
My Bowls Empty logo

Reply from My Bowls Empty

Good Afternoon,
Thank you so much for your kind review.
We are pleased that you were happy with the service received and look forward to you placing more orders with us in the future.
Hope you have a wonderful weekend.
Kindest regards,
Michelle and Edward

Rated 5 out of 5 stars

Fantastic personal service once again

Fantastic personal service once again. Nothing is too much trouble. Knowledgeable and helpful advice. I feel that I get advice specific to my dog, which makes me happy. A very trustworthy company in my opinion.

January 12, 2023
My Bowls Empty logo

Reply from My Bowls Empty

Good Afternoon Rachel,
It was an absolute pleasure to see you and your gorgeous girl again.
Thank you for the kind review above. We should hopefully be receiving an order from RC next week including the specific food which we were talking about. Once received we will let you know that it is available to purchase online.
Have a great weekend!
Michelle and Edward

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