My Bowls Empty Reviews 

217
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Order arrived boxed and well wrapped inside, so bottles were in excellent condition. Bugalugs colognes are lovely sprays, i even spray on pillows now, not just the dog!

Rated 5 out of 5 stars

We ordered for the first time with My Bowls Empty. There were issues with the delivery address excellently sorted out by customer service. Delivery has arrived in perfect condition. Very very happy w... See more

Rated 5 out of 5 stars

First time ordering and I was very impressed with the professional service and communication. I ordered 2 bags of food which were very well packed in cardboard boxes. The food was cheaper than any oth... See more

Rated 5 out of 5 stars

Great product and seamless delivery. I was kept informed at all times whilst waiting for the product and it arrived earlier than expected. My cat was very poorly and not eating or drinking. After f... See more

Company details

  1. Pet Store

Written by the company

A family run business we offer quality pet food from most of the major brans such as :- Purina, Whiskas, Iams , Sheba, Royal Canin, Cesar, Nutro, Dreamies, Temptations, Greenies, Buckeye, Eukanuba, Harrington’s Pet Food, Harbro Group , Butcher’s Pet Care, Pet’s Choice, Armitages Pet Products, Nature’s Menu, Rosewood Pet Products, Lily’s Kitchen, Fold Hill Food, Cambrian Pet Foods. Bulldog Products, HiLife, Grove Pet Foods, Supreme Petfoods, Burns Pet Nutrition, Natural Instinct, Fish4Pets,


Contact info

4.8

Excellent

TrustScore 5 out of 5

217 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(217)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Query answered same day

Query answered same day, order went smoothly thx.
Will definitely recommend and use again.

December 29, 2022
My Bowls Empty logo

Reply from My Bowls Empty

Good Afternoon,
Thank you for your recommendation and putting your confidence in our company. It is always a pleasure to respond to any queries and ensure that all our customers still receive the personal touch and are not just an online order number!
Have a good weekend,
Michelle and Edward

Rated 5 out of 5 stars

What a find!!

What a find!!! Will buy again from this company - great price, item was well packaged and a quick delivery! What more could I ask for? Very happy thank you

January 5, 2023
My Bowls Empty logo

Reply from My Bowls Empty

Good Afternoon,
Great to hear that you found us and were persistent in placing your order!
We are so pleased that you were happy with the service and look forward to receiving your custom in the future.
Have a great day!
Michelle and Edward

Rated 5 out of 5 stars
My Bowls Empty logo

Reply from My Bowls Empty

Good Afternoon,
Thank you for your repeat orders, it is a pleasure to see your return business and hope to keep looking after you and your pet in the future.
Kind regards,
Michelle and Edward

Rated 5 out of 5 stars

Great service

Great quick service with true product delivered. Updates on delivery were very good

January 7, 2023
My Bowls Empty logo

Reply from My Bowls Empty

Good Afternoon,
Thank you for the kind review above. We are pleased that you received all the appropriate notifications and were kept well informed on the status of your order and parcel.
Hope you have a wonderful weekend,
Kind regards,
Michelle and Edward

Rated 5 out of 5 stars
My Bowls Empty logo

Reply from My Bowls Empty

Good Morning,
Thank you for taking the time to leave the above review.
We are pleased that you were happy with the service and look forward to you shopping again with us in the future!
Have a great day,
Michelle and Edward

Rated 5 out of 5 stars

Would recommend

Quick, reliable and very competitively priced.

December 6, 2022
My Bowls Empty logo

Reply from My Bowls Empty

Good Morning,
Thank you so much for leaving the above comments. We are pleased that you received your products in good time and that you were happy with the service. We will continue to do our best to offer the best prices to help our customers with their pet's supplies!
Have a wonderful day!
Michelle and Edward

Rated 5 out of 5 stars

Excellent efficient service

Great friendly communication, excellent fast service Michelle will go above and beyond which is fantastic!
Highly recommended 👌

December 5, 2022
My Bowls Empty logo

Reply from My Bowls Empty

Good Morning,
Thank you so much for the recommendation. We are pleased to have made a new furry friend and customer! Always enjoy delivering to this friendly and fun household!
Have a good day!
Michelle and Edward

Rated 5 out of 5 stars

Everything as expected

Everything as expected. Over all great service.

December 12, 2022
My Bowls Empty logo

Reply from My Bowls Empty

Good Morning,
Thank you for taking the time to leave the above review. So pleased that you were happy with the service. If you need any further help in the future, please let us know and we will endeavour to oblige.
Have a great day!
Michelle and Edward

Rated 5 out of 5 stars

Excellent service

Excellent service, competitive price, goods arrived quickly and well wrapped.

December 8, 2022
My Bowls Empty logo

Reply from My Bowls Empty

Good Morning,
Thank for taking the time to leave your comments.
We are pleased that you were happy with the service and that your dog food arrived with a prompt and successful delivery!
Looking forward to you using our us again in the future.
Have a lovely weekend,
Michelle and Edward

Rated 5 out of 5 stars

Excellant. Super fast delivery

Excellant. Super fast delivery and was the only place that stocked my rabbits food! Very pleased. Will be using again.

November 30, 2022
My Bowls Empty logo

Reply from My Bowls Empty

Good Morning,
Many thanks for leaving the above comments. We are so pleased to have made some more bunnies happy and will endeavour to keep the food well stocked for you. Please let us know if you need anything in particular in the future and we will try and oblige! Will gladly go the extra mile for a furry friend!
Michelle and Edward

Rated 5 out of 5 stars

Recommended!!

Easy to use website, fast delivery, very well packed, and great comms when I had a query.

December 2, 2022
My Bowls Empty logo

Reply from My Bowls Empty

Good Morning,
Thank you so much for taking the time out to leave the feedback. We truly appreciate your custom and hope that you may come back to use us again in the future.
Have a wonderful weekend,
Michelle and Edward

Rated 5 out of 5 stars

Fast delivery and great products at a…

Fast delivery and great products at a good price

November 23, 2022
My Bowls Empty logo

Reply from My Bowls Empty

Good Morning,
Thank you for leaving the above feedback. We are so pleased that you were happy with the service.
Will look forward to your next order with us.
Have a great Sunday,
Michelle and Edward

Rated 5 out of 5 stars
My Bowls Empty logo

Reply from My Bowls Empty

Good Afternoon,
Many thanks for leaving the kind feedback. We are so pleased that the delivery was efficient and reliable as we would expect it to be! We truly appreciate your custom and look forward to you returning to shop with us in the future.
Hope you have a good evening,
Michelle and Edward

Rated 5 out of 5 stars

Really well packaged

Really well packaged.
Fast delivery and great value.

December 1, 2022
My Bowls Empty logo

Reply from My Bowls Empty

Good Afternoon,
Many thanks for your kind feedback. We are pleased that you have had a positive experience with ourselves and look forward to seeing you again in the near future.
Have a good day!
Michelle and Edward

Rated 5 out of 5 stars

Excellent service

Excellent service , nicely packed & fast delivery .

December 1, 2022
My Bowls Empty logo

Reply from My Bowls Empty

Good Evening,
Many thanks for your feedback. We are pleased that your order arrived efficiently and in good time.
Looking forward to your custom in the future.
Kind regards
Edward and Michelle

Rated 5 out of 5 stars

Dealing with real people who were…

Dealing with real people who were lovely perfect customer support

November 30, 2022
My Bowls Empty logo

Reply from My Bowls Empty

Good Evening,
Thank you so much for taking the time out to leave the kind comments.
I am glad we had the opportunity to talk on the phone and we were over the moon with being able to see your beautiful girl in the photos that you sent! She is a real cutie!
Hope all goes well with her food.
Have a very good evening,
Michelle and Edward

Rated 5 out of 5 stars

Ordering easy

Ordering easy. Delivered promptly.

November 29, 2022
My Bowls Empty logo

Reply from My Bowls Empty

Good Evening,
Many thanks for leaving the feedback. We are pleased that you found the site easy to use and that the delivery was as it should be.
We will very much look forward to your custom again in the future.
Have a good evening,
Michelle and Edward

Rated 5 out of 5 stars

Fast delivery

November 30, 2022
My Bowls Empty logo

Reply from My Bowls Empty

Good Evening,
Many thanks for the feedback.
So glad that the delivery went as well as expected and we were able to get your order to you in good time!
We appreciate your custom and look forward to you placing another order with us.
Kind regards,
Michelle and Edward

Rated 5 out of 5 stars
My Bowls Empty logo

Reply from My Bowls Empty

Good Evening,
Thank you for your very kind words.
I am pleased that we have been able to make a good impression to both you and hopefully your pet too!!!
Hope you have a very good evening,
Kind regards
Michelle and Edward

Rated 5 out of 5 stars

Brilliant service

Brilliant service, very fast delivery would recommend to anyone ,will definately use again thankyou

November 27, 2022
My Bowls Empty logo

Reply from My Bowls Empty

Good Evening,
Thank you so much for taking the time out to leave the above comments.
We very much appreciate the feedback and it is good to hear that we have a happy customer!!
Will look forward to receiving your next order with us.
Thank you again,
Michelle and Edward

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look