Order arrived boxed and well wrapped inside, so bottles were in excellent condition. Bugalugs colognes are lovely sprays, i even spray on pillows now, not just the dog!
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See what reviewers are saying
We ordered for the first time with My Bowls Empty. There were issues with the delivery address excellently sorted out by customer service. Delivery has arrived in perfect condition. Very very happy w... See more
First time ordering and I was very impressed with the professional service and communication. I ordered 2 bags of food which were very well packed in cardboard boxes. The food was cheaper than any oth... See more
Great product and seamless delivery. I was kept informed at all times whilst waiting for the product and it arrived earlier than expected. My cat was very poorly and not eating or drinking. After f... See more
Company details
Written by the company
A family run business we offer quality pet food from most of the major brans such as :- Purina, Whiskas, Iams , Sheba, Royal Canin, Cesar, Nutro, Dreamies, Temptations, Greenies, Buckeye, Eukanuba, Harrington’s Pet Food, Harbro Group , Butcher’s Pet Care, Pet’s Choice, Armitages Pet Products, Nature’s Menu, Rosewood Pet Products, Lily’s Kitchen, Fold Hill Food, Cambrian Pet Foods. Bulldog Products, HiLife, Grove Pet Foods, Supreme Petfoods, Burns Pet Nutrition, Natural Instinct, Fish4Pets,
Contact info
70 Brays Road, B26 1NS, Birmingham, United Kingdom
- 0121 2080329
- Sales@mybowlsempty.co.uk
- mybowlsempty.co.uk
4.8
Excellent
217 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Would definately recommend and use again
The price of items i wanted were so much cheaper. Items were dispatched quickly. The courier Evri are totally useless but this hasnt impacted my review of the company. Will definately use again
December 2, 2022
Reply from My Bowls Empty
Good Evening,
Thank you for kind review, despite the confusion with incorrect messages from Evri. We will endeavour to raise this with the courier to try and avoid the same mistakes in the future.
Thank you again, however, for your continued confidence in us and we look forward to receiving your next order.
Have a good evening.
Michelle and Edward
Really impressed
Really impressed with My Bowls Empty, I've not used them before.
I placed my order and it arrived the following day, the order was complete i.e. nothing missing and well packaged. Updated regularly by email on status / progress of the order. Really impressed with the service. Prices are really good. I have five foster rabbits, they love a treat and will be really happy.
November 23, 2022
Reply from My Bowls Empty
Good Evening Joanne,
Thank you so much for your above comments, we are so pleased that you were happy with the service!! We are also over the moon that your bunnies approve......(as bunny people, we would hate them to turn their backs on us!! Lol!) Hope they really do enjoy all their treats. Such a wonderful thing that you are doing to provide so much love to five foster bunnies! x
Nothing was too much trouble for them
Nothing was too much trouble for them, they sorted out my issue without a problem. I would recommend them to anyone
November 17, 2022
Reply from My Bowls Empty
Good Evening,
Many thanks for your kind feedback. It was an absolute pleasure to get things sorted for you and help to rectify the delivery mistake.
We really appreciate your recommendation and vote of confidence!
Looking forward to your custom again in the future,
Have a good evening,
Michelle and Edward
Reply from My Bowls Empty
Good Evening.
Many thanks for the feedback... Glad that the delivery went well!!
It is good to hear that we have made some more happy customers.....(the furry ones are always the best!)
Look forward to your custom again in the future.
Have a good evening.
Many thanks,
Michelle and Edward
Reply from My Bowls Empty
Good Evening,
Great to hear your kind feedback, thank you for taking the time to respond.
Hope you have a great evening,
Michelle and Edward
An excellent company to deal with.
Really pleased with the speed of service and communication from this company.
Will certainly use them again and recommend to anyone.
November 14, 2022
Reply from My Bowls Empty
Thankyou so much for the 5 Star Review and thank you for thanking the time to let us know. all the best, Edward
Prompt, correct & fast delivery
Kept updated about my order. Fast delivery which I could track. All goods arrived correct
November 7, 2022
Reply from My Bowls Empty
Good Evening,
Thank you very much for the positive feedback. So pleased that you are satisfied with the service received, and we look forward to receiving your custom again in the future.
Kindest regards,
Michelle and Edward
Reply from My Bowls Empty
Hi Vicky,
Many thanks for the feedback, we appreciate you leaving comments on our site. If we can help with anything in the future, please let us know and we look forward to your next order with us.
Have a very good weekend,
Michelle and Edward
Excellent service
Great experience from start to finish..
Customer service is top quality
October 20, 2022
Reply from My Bowls Empty
Good Afternoon,
Thank you so much for the order and it was an absolute pleasure to talk to you on the phone. We will endeavour to keep you updated with the up and coming promotions.
Once again, many thanks for the feedback.
Michelle and Edward
First time buyer.
The shipping was fast and daily updates were given. The prices are lower thanxother shops. Will use again!
October 21, 2022
Reply from My Bowls Empty
Many thanks for taking time out to leave feedback. We value your custom and look forward to your next order with us.
Best value for money
I always shop around for the brand of pet food I buy and your company were cheapest by well over £8. My order arrived quickly and was well packed. Will definitely order from you again, thank you!
October 16, 2022
Reply from My Bowls Empty
Thank you for your kind feedback. We will look forward to seeing you again soon.
Reply from My Bowls Empty
Great to hear that you were happy with your order. Hope to see you again soon.
Excellent customer service skills.
My delivery of dog food has been lost and ‘My bowls empty’ has bent over backwards to resolve this. They have sent out some presents for my dogs while they try to resolve this. Full marks for excellent customer service skills.
October 9, 2022
Reply from My Bowls Empty
Good Afternoon,
Many thanks for your lovely review and we are so pleased that the whole delivery issue has at last been resolved. We would also like to thank you for being so reasonable while we were dealing with the issue, unfortunately where a delivery is out of our hands it is very frustrating for everyone being at the behest of a third party (unknown driver etc) However, it was a pleasure to keep in contact with you and achieve the final result of a successful delivery!
We do hope that we will see you again when you need to order more supplies,
Kindest regards and many thanks
Michelle and Edward
Great service.
Second time using My Bowls Empty, great service. Prompt and very competitively priced.
October 1, 2022
Reply from My Bowls Empty
Thank you Zoe for the kind review, always a plesure. 😊
Great value and fast delivery
Great value and fast delivery. Had to contact them and they were excellent in their communications. I would most certainly buy from them again and recommend them 100%.
September 16, 2022
Reply from My Bowls Empty
Hi, thank you for the kind review, we are always at the mercy of the courier, I'm so glad they came through albeit last minute.com
Fantastic price's and brilliant…
Fantastic price's and brilliant customer service 👏 👌
September 30, 2022
Reply from My Bowls Empty
Thank you for the 5 star review. So pleased you contacted us. We can always give you that personal touch.
Excellent service
Excellent service. Great advise and our dog loves her food. Will definitely be ordering again soon. Thank you
September 27, 2022
Reply from My Bowls Empty
Thank you Jemma, so nice to speek to you about Belles food requirements, when we advise Royal Canin we have never had a complaint. Their food is so well thought out. Its as good as you can get. So glad Belle loves it.
Lovely people to do business with …
Very fast delivery and will shop again with this seller
September 23, 2022
Reply from My Bowls Empty
Thank you for the kind review. Hope to see you soon.
Reasonably priced
Reasonably priced, arrived very quickly and will definitely use again
September 22, 2022
Reply from My Bowls Empty
Hi there,
Thank you for the kind review and glad it all went well.
Look forward to seeing online soon.
All the best
Edward
Mybowlsempty.co.uk
Reply from My Bowls Empty
Hello Happy Customer!
Thank you for the kind review.
We popped you an extra free bowl in for the second kitten, we didn't want any squabbling between them.
Hope they settle in and the residents love them.
All the best
Edward
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