MyBritishPassport Reviews 1,118

Jan was very helpful and efficient an easy to deal with.
She provided me with regular updates and progress regarding my passport application.
I was provided accurate timelines so I knew when to expect my new passport.
Highly recommend.

Shaun was amazing and led me through the complicated experience of applying for my British passport from beginning to end. He thoroughly checked all my document and saved me from a lot on unnecessary hassle. To me it was well worth the extra money to use My British Passports.com I highly recommend them.

This is a great service; I was a sceptic before deciding to take a chance and use this service and I am so pleased that I did. I can't thank my consultant Brittany enough for her support and guidance throughout this whole process. I was kept informed and given appropriate instructions in a most professional manner, and I received my new passport within 30 days. Thank you to everyone involved.

Straightforward process, prompt communication, clear about requirements, happy to recommend.

I would recommend anyone to use this service.
Hayley processed my application for a renewal passport from start to finish. Very professional and kept me in the loop all the way through, keeping my stress level to a minimum. Thanks to all the team involved.

The assistance that I received from the consultant appointed to my case was outstanding. I can only offer my sincere thanks to Brittany who guided me through the process, making it easy to get approval.

My dealings with Jan were professional & prompt, giving the impression of personal involvement on her part to ensure an easy set of instructions and updates, on a step by step process. Highly commended.

Alan.

The renewal process from Canada through MyBritishPassport took exactly 6 weeks for me to receive my passport from my first contact with them. Madeleine was assigned as my consultant and she was extremely helpful and efficient in guiding me through the online process. I would definitely recommend using their services.

I wanted to pass on my heartful thanks to My British Passport for expediting my passport so quickly and efficiently,
Brittany was absolutely fantastic with her Customer Service and Brittany's Communication was on point,

Myself having come from a Customer Service background of 45 years in the Motor Sales and Aftersales service believe in,
giving credit where it is due and give positive feed back when recognising excellent customer service,

Chelsea made it easy to understand the process. She treated me as a customer, not a number. I understood exactly where I was in the process.
DHL provider was haphazard this end - but after chasing they did pick up on the day scheduled (it was an error in their system

Shaun's instructions were very clear, and gave us confidence that our 2 passport applications were being handled as quickly as possible.

UK passports service centre.
Jan was my case worker and she made the process very simple. She answered questions is a timely manner and gave good advice.
Terrific service.

Chelsea the lady who helped me through the process at each step was so helpful, great care and wonderful customer service with updates on each step.
Take your time and work through each section slowly to get it right fist time. Would recommend using this service.

They were quick to repond to first enquiry. Dealing with one person through the whole procedure and was kept upto date with process.

From my first enquiry regarding the renewal of my passport through to receipt of my new passport service provision was exceptional.
Use of a single contact was /is a significant step to ensuring that one received clear instructions regarding each step of the process and provision of a service that was seamless from start to finish.
Thank you Hanal for your assistance.

From the moment we applied to renew my passport, to receiving a replacement, I was met with courteous, professional and friendly service.
All from the comfort of my home.

The instructions for the passport photo itself were clear & concise using just my phone, which was a bonus.

We received valuable updates on when to expect the courier, which was useful and meant no unnecessary waiting around.
The courier who collected and delivered all documentation, was also prompt and polite!

The passport consultant Christa, assigned to my case, provided an excellent service, I never expected to receive my new passport so quickly!

Many Thanks

I live in an Asian country and my UK passport expired. But I didn't know how and whom to contact to renew it. Then I searched on Internet and I found UK Passports Abroad service. This service was very helpful and guide me step by step. Their service was quick and efficient. I'm amazed how much support given to me.I recommend anyone to use this excellent service. My sincere Thanks to UK Abroad passports Service.

A very impressive and fast moving service was provided
by MyBritishPassport to this doddering old chap and
Jan could not have been more helpful, guiding me every
step of the way. Thank you , I shall always feel grateful .
Robert Welford, Palm Harbor, Florida, USA

From my first contact with Chelsea at My British Passport, she kept me updated with every step and assured me of the wait times. Any questions I had were answered quickly in bearing with the time difference.

My renewed passport arrived 4 weeks after receipt of my expiring one which was expected. Now I am waiting on return of my old one.

One payment to deal with the issue of and the courier fees incurred made it easy as Chelsea took care of it all.

Once again thank you so much Chelsea for all your help.

Allan James, New Zealand

Haley, my consultant with MyBritishPassport was most courteous and helpful from day one. She was fast to respond and quick to give directions and advice. I would definitely utilize her services again!