We were once struggling with debt due to credit cards and personal loans. However, after meeting MyBudget and receiving their help, we were able to escape the depths of debt. At first, there were some... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We were helped immensely by my budget. They not only contacted our creditors & worked out a debt agreement, so that we are now debt free. They were kind and reassuring, but also made us realise how... See more
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My partner and I were really struggling financially before signing up with MyBudget. They helped get us out of massive debt by managing our money for us and getting our bills paid on time. Not having... See more
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My wife and I are just starting with my budget. We had some issues with payments on correct days due to bank changes etc. Being a FIFO worker with multiple different pays made things even harder. My B... See more
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Company details
Written by the company
MyBudget is Australia’s largest personal budgeting specialist. Since 1999, MyBudget has assisted more than 130,000 Australians live a life free from money worries and achieve their financial goals. MyBudget has helped Australians clear their debt, pay their bills on time and save money for the future.
Live your life without having to worry about money.
Written by the company
- Pay your bills on time, have savings in the bank and achieve your financial goals faster!
- 1300 300 922 | Call now to request a FREE, no obligation consultation.
Book Your Free Phone Consultation Today
Bec and Jarrad thought they were doing a good job with their money, until they realised they could do even better.
“We’ve had the confidence to go and buy our first investment property and we’ve also purchased a camper trailer, which means we can go away more with the kids on the weekends. It’s just given us the confidence that we’ve got the money there to do the things we’ve always wanted to do.” - MyBudget Clients, Bec and Jarrad
Contact info
122 Frome St, 5000, Adelaide, Australia
- 1300 300 922
- marketing@mybudget.com.au
- mybudget.com.au
4.8
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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I have been with My Budget for 3 years…
I have been with My Budget for 3 years now, they literally saved me , i was drowning and living day to day , my budget helped me come up with a solution and i have been able to see that there is a light at the end and one day i will be able to afford things like a holiday, house. Everytime i speak to them they are very understanding and extremely helpful, very professional and knowledgeable, I would not hesitate to recommend my budget to any one that needs help. Thankyou My Budget you saved me
May 5, 2025
Reply from MyBudget
Reading your review has absolutely made our day Kristy,
We're genuinely thrilled to know the impact our service has had on your life, and you no longer live week to week - this is exactly why we do what we do!
Here's to many more years together, and to achieving goals in the future!
Thanks again,
Dominique and the MyBudget Team
MyBudget are experts at being able to identify my needs and deliver the solutions I required
MyBudget are experts at being able to identify what I needed as a client, in order to improve my own cash flow and become better at budgeting through the solution they have provided. My life would be in a very different state now if it weren't for their service and expertise.
May 5, 2025
Reply from MyBudget
Wow this is so awesome to hear Rhys,
It's so incredibly rewarding to know we've made such an impact in your life and you've improved your own budgeting skills.
We look forward to continuing to support you for many months and years to come.
Thanks,
Dominique and the MyBudget Team
Reliable, Friendly Service
We’ve been with MyBudget for 13 years and have nothing but praise for the staff and the service. Their reliability means that we know all our bills are paid on time. When I’m not having a good day brain-wise but need something done, the staff are patient and brilliant at helping me get through the process to achieve the desired resolution. Really can’t speak highly enough of them.
April 21, 2025
Reply from MyBudget
Thank you for the glowing review Karen and Jeff,
13 years together is such an awesome milestone, we feel honoured to have been a part of your journey all this time! Our team will be so pleased with your feedback, I will make sure to pass it on.
Thanks again for sharing your experience, it means a lot to us.
We look forward to continuing to assist you with your finances for many more years to come!
Thanks,
Dominique and the MyBudget Team
Reply from MyBudget
Thanks for reaching out Megan,
We're sorry to hear you were not able to get a hold of one of our team members. I have forwarded your query onto our Client Services team who will be able to assist and give you a call.
If you'd like to get in touch with us in the meantime, please send us a web message through our app or give us a call on 1300 300 922.
Please let us know if there's anything else at all we can do to assist.
Thanks,
Dominique and the MyBudget Team
Reply from MyBudget
Thank you so much for your kind review Lisa,
We hear this from our clients often, taking that first step can be the hardest part, but it means a lot to know we were able to support you through it.
It’s wonderful to hear you're happy with our service overall - we’re truly grateful for your feedback.
Warm regards,
Dominique and the MyBudget Team
Gott my life in order…
Before employing the services of My Budget I was out of control with my savings and expenditure.
My Budget reigned in my bad practices, debt and me living in constant anxiety knowing I had bills to pay but no money to pay then with.
Everyone I have ever had dealt with has been empathic to my situation along with professionalism.
May 11, 2024
Reply from MyBudget
Thank you for taking the time to share your feedback - it really means a lot to us!
We're so happy to know you've taken control back of your finances, that's a huge milestone you should be proud of - we sure are!
Upwards and onwards from here, we can't wait to see what else we can achieve together in the future.
Thanks,
Dominique and the MyBudget Team
We have had 20+ years of financial…
We have had 20+ years of financial support from MyBudget and even now that we are retired I am going to keep using the service which has helped me so much
April 10, 2025
Reply from MyBudget
Wow, this is so incredible to hear Guy!
Knowing that MyBudget continues to make a difference in your life, even in retirement, is truly heartwarming. Having journeyed alongside you for over two decades of your financial life brings us immense joy.
We are so grateful to you, and we look forward to continuing to assist you in the future!
Thanks,
Dominique and the MyBudget Team
My budget has pulled me out of 10 years…
My budget has pulled me out of 10 years of financial hardship. Helped me buy my first brand new car and helped me afford my wedding.
Going with my budget was the best choice I have ever made
April 3, 2025
Reply from MyBudget
Wow! This has made us so happy, Mark.
It’s wonderful to hear about what you’ve been able to achieve on your financial journey so far.
We are so proud to have helped you in such a special way—being able to pay for your wedding and a new car... go you!
It’s exciting to think about what else we can accomplish together in the years to come!
Thanks again,
Maddy and the MyBudget Team
The most lovely staff
The requests are not always accurate. A miss communication of what has been asked. Always the most pleasant staff and extremely helpful when you ring and talk to them. But when somethings are needed to be altered, they just don’t understand.
April 3, 2025
Reply from MyBudget
Thank you so much for your feedback, Joy.
We really appreciate you taking the time to share your experience. We're so glad to hear you've found our team to be pleasant and helpful.
At the same time, we're sorry to hear there have been some miscommunications and challenges when requesting changes.
That’s definitely not the experience we aim to provide, and your feedback will help us improve where needed. Please know we are always here to listen and improve.
If there's anything outstanding or if you'd like us to review further, we’d love the chance to make things right. Please feel free to email us on feedback@mybudget.com.au and I will have someone reach out shortly.
Thanks again,
Maddy and the MyBudget Team
We’ve been with MyBudget for a long…
We’ve been with MyBudget for a long time and only had a couple of mistakes but the team was too happy to help.
April 6, 2025
Reply from MyBudget
We appreciate you taking the time to leave the review, Kathy.
Thank you so much for your continued trust and loyalty, it truly means the world to us!
We’re so glad to hear that any issues along the way were quickly resolved and that our team was happy to help. Supporting you on your financial journey is what we’re here for, and we’re grateful to be a part of it.
Thanks again for sharing your experience!
Warm regards,
Maddy and the MyBudget Team
Best thing ive ever done.The initial consultation had me feeling…
The initial consultation had me feeling relieved and that I was going to gain control of my finances again. At no point was I judged or made to feel financially irresponsible.
The budget was made in collaboration with me and I felt in control the whole time. I have been able to adjust my budget very easily over the last 6 mths and I'm finally saving money.
March 20, 2025
Reply from MyBudget
Thank you so much for sharing your experience with us, Maureen!
We are so glad to hear that your financial journey has left you feeling empowered and supported, that’s exactly what we are here for!
It is fantastic to hear that your budget has the flexibility you need, and it is even more exciting that you are now building up your savings.
We are proud to be part of your journey and cannot wait to see you continue reaching your goals!
Kind regards,
Maddy and the MyBudget Team
Freedom
Help me to get my finances in order
I’m crap with money
I’m not worried about my bills and have financial freedom
March 18, 2025
Reply from MyBudget
We appreciate your review, Eilis.
It is wonderful to hear we could give you the financial support and freedom you were after.
Let's keep the momentum going together, we’re here with you every step of the way to keep your finances on track!
Kind regards,
Maddy and the MyBudget Team
It’s great relief knowing that all my…
It’s great relief knowing that all my hills are paid in time it takes the stress off me
April 17, 2025
Reply from MyBudget
Thank you, Adriana!
We appreciate you taking the time to pass on this feedback.
We are so glad we have relieved some of your stress, and cannot wait to continue doing so!
Kind regards,
Maddy and the MyBudget Team
Any time I need to contact MyBudget
Any time I need to contact MyBudget, the people are wonderful - friendly, efficient, and across everything to do with my budget (they always keep notes relating to decisions made). They all have a wonderful sense of humour and make everything easy. I have recommended MyBudget to many friends.
March 18, 2025
Reply from MyBudget
Thank you so much for your lovely feedback, Jo!
We are so glad to hear our team has made a positive impact on your financial journey.
Our team takes great pride in what we do for our clients, and we especially appreciate you mentioning our sense of humour — we believe budgeting doesn’t have to be boring!
We're always here to help, and we're so grateful to have you as part of the MyBudget community.
Kind regards,
Maddy and the MyBudget Team
ve got me out of my debts and…
You have got me out of my debts and still helping me to value money
March 19, 2025
Reply from MyBudget
We are so happy to know we've helped you, Jackie!
Thank you for taking the time to leave a review and share your experience. What you have described is exactly what we want for every one of our clients. We look forward to supporting you in achieving your financial goals!
Thanks,
Dominique and the MyBudget Team
MyBudget Australia are lifesavers
MyBudget Australia have been lifesavers. I couldn't not have gotten through the past 12 months without them supporting me through some monumental difficulties and getting back on top of things. Having them in my court has helped me feel calmer and more confident, trusting that my finances are taken care of, that bills will be paid on time, and I can actually plan to save for things and never use a credit card, buy-now pay-later or payday loan ever again.
March 11, 2025
Reply from MyBudget
Thank you so much for your heartfelt review; it truly means the world to us!
Your review is so heart-warming and we feel so honoured to be part of your financial journey and we are beyond happy to know we've helped you!
Thank you so much for trusting us, Nathanael! That really means a lot to us!
We're very much looking forward to keeping the momentum going and seeing what the future holds for you, and we're here to assist you every step of the way!
Thanks,
Dominique and the MyBudget Team
Help with enquires and advice
The lady who attended my enquires yesterday for very professional and experienced and guided me through some more helpful solutions
April 9, 2025
Unprompted review
Reply from MyBudget
Wow, thank you so much for taking the time to leave a review!
We are thrilled to know you've had a great experience with us. I will pass on your feedback to our superstar in the NE team and I’m sure this will make her day !
Thanks,
Angela and the MyBudget Team
The awsome team at my budget
The awsome team at my budget just do the simple things their job all the team on the other end of the phone are just awesome people that just keep helping luvn your work very happy customer
March 12, 2025
Reply from MyBudget
Thanks so much for leaving such a great review, Mathew.
This has made our day! We're so happy to hear of your experience with us! I will definitely make sure to pass on the feedback to our team!
We look forward to continuing to be alongside you in your financial journey. We're here to help :)
Take care,
Dominique and the MyBudget Team
It's was ok ok at start but now…
It's was ok ok at start but now everything i send msg i get a different person which is very confusing especially if they don't know me or the situation
March 4, 2025
Reply from MyBudget
Hi Michael,
Thanks for sharing your experience. We're really sorry to hear that things have felt confusing lately. We completely understand how frustrating it can be to repeat yourself or feel like you're not being heard properly. That’s definitely not the experience we want for you.
We’d love the chance to look into what’s happened and see how we can get things back on track. If you’re happy to share your details via private message or give us a quick call, we’ll make sure someone follows up who’s across your situation.
Thanks again for your feedback, it really helps us improve.
Angela and the MyBudget team
Nothing is a problem for staff ...
Over the past months l have had more visits than normal due to failing health . Each time l have found staff on the front desk to be kind and helpful also medical staff have been great. I never feel l am wasting their time . I transferred to this practice due to my general GP retiring ..l tried a few practices nearer home but felt l was wasting their time so l informed them of my feelings and left . Thanks to my chemist l found Dr Annie Gong and the wonderful staff at Castle Hill. I feel so safe under her care.
March 5, 2025
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