mycar Tyre & Auto - Ashfield Reviews 

383
TrustScore 5 out of 5

4.8

Ashfield Mall Shopping Centre Enter off Knox Street, 2131 Ashfield, NSW, AU


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See what reviewers are saying

Rated 5 out of 5 stars

As always, incredible store at Ashfield. Dev, Alex and the team are friendly, informative and take the time to explain what is going on. They are communicative and make me feel informed rather tha... See more

Rated 5 out of 5 stars

The customer service team are excellent they gave me a time to come and pick my car up no waiting fantastic

Rated 5 out of 5 stars

I’ve been taking my car here for around 10 years through all the changes. This company is reliable and honest, They don’t rip you off and the staff are always diplomatic and polite.

Rated 5 out of 5 stars

I had a starter motor replaced by a MyCar shop in Griffith (Canberra) last year. In early of December my car had the same problem and couldn't be started. Ashfield MyCar has arranged to tow my car an... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Ashfield

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Ashfield Mall Shopping Centre Enter off Knox Street, 2131, Ashfield, NSW, Australia

  • (02) 9212 8920

4.8

Excellent

TrustScore 5 out of 5

383 reviews

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4.8

All reviews

(383)

35,725 reviews in the last 12 months

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Rated 3 out of 5 stars

Car didn’t turn on after fix

I had done my service with them so the roadside assist to tow it there was free but when I went to pick up my car after it was “fixed”, it didn’t turn on. They replaced my radiator initially and then discovered there was still a leak afterwards hence it didn’t turn on. I’m now waiting for it to be fixed a second time.

January 22, 2025
mycar Tyre & Auto - Ashfield logo

Reply from mycar Tyre & Auto - Ashfield

Hi Michelle,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 4 out of 5 stars

Staff were accommodating as to getting…

Staff were accommodating as to getting my rego completed at my earliest time. Vehicle was checked for faults and noted my front tyres were not evenly worn due to bad wheel alignment since purchasing the car in 2019. I am happy with customer service and the advice given at looking after my car.

January 28, 2025
Rated 5 out of 5 stars

Car service

Booking for the service was nice and easy - the bloke I spoke to was friendly and easy to deal with. On the day of the service, brought the car in later than I wanted to, got there and found out they close in a couple of hours. The mechanic, Alex, was very nice and accommodating and still accepted the job. Overall a great experience and would highly recommend mycar ashfield!

January 25, 2025
Rated 2 out of 5 stars

My car still says it requires a…

My car still says it requires a service.

I now have to go back to the car shop and get them to correct this..

January 24, 2025
mycar Tyre & Auto - Ashfield logo

Reply from mycar Tyre & Auto - Ashfield

Hi,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Guys were great

Guys were great, and able to replace my tyres at short notice and offered good advice about my brakes and oil before a long trip. Very well looked after, thank you 👍

January 22, 2025
Rated 5 out of 5 stars

Amazing Service

I had a really great experience. The mechanics are really great and looked after my car super well. They did everything as fast as possible which was really appreciated. I will definitely go back!

January 13, 2025
Rated 5 out of 5 stars

Great experience

Very transparent and upfront in terms of work to be done and accurate estimate on costs. Quick turnaround too!

January 14, 2025

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