mycar Tyre & Auto - Ballina Reviews 

1,084
TrustScore 5 out of 5

4.9

Ballina Central Shopping Centre, Ground Level Carpark Cnr Fox & Kerr Streets, 2478 Ballina, NSW, AU


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See what reviewers are saying

Rated 5 out of 5 stars

The team at My Car Ballina are always super helpful and very efficient. They know what they are doing and do a great job looking after my Toyota!

Rated 5 out of 5 stars

Car was ready at the specified time. Communicated with me all the way through the service and extra requirements needed for my pink slip. It was a lovely bonus that they also give free 12 months roads... See more

Rated 5 out of 5 stars

I was so impressed with the service provided. This was a very busy garage but every customer was treated professionally and with attention to detail. The receptionist was very knowledgeable and treate... See more

Rated 5 out of 5 stars

The girls at Ballina My Car were exceptional and solution oriented. Thank you so much for your quick response, great customer service and professionalism. It is rare to see such a great, honest and fr... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Ballina

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Ballina Central Shopping Centre, Ground Level Carpark Cnr Fox & Kerr Streets, 2478, Ballina, NSW, Australia

  • (02) 9212 8902

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,084)

32,192 reviews in the last 12 months

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Rated 1 out of 5 stars

Poor experience with MyCar

Got my car serviced with you. 5days later the car plays up and wont start because the alternator and the fan belt became damaged due to an oil leak. This oil leak was not mentioned as an issue of concern in my recent service review. Your service is appalling. You have lost my business and I am taking my car elsewhere.

January 19, 2026
mycar Tyre & Auto - Ballina logo

Reply from mycar Tyre & Auto - Ballina

Hi Krystal​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

What a lovely experience

What a lovely experience , well done to all the staff , they were extremely busy yet were happy and polite.
It was an easy transaction 👍👍👍👍👍👍👍

January 17, 2026
Rated 2 out of 5 stars

I needed 2 new tyres..

I needed 2 new tyres..
I was quoted $460 which was a stretch for me but I agreed..
You did the job 12-1-26 at 3pm..
When I picked my car up my bill was $547 ..
I asked why it was higher than the quote..
She said .”We recommend you get a wheel alignment when putting new tyres.”
My issue is I was never recommended a wheel alignment it was just done and I was billed for it.
I then had to Afterpay my tyres as I didn’t have the extra $87...
Communication is key

January 12, 2026
Rated 5 out of 5 stars

Ballina My Car A+++

I was recommended Ballina My Car by a friend. Very happy with the efficiency and quality service provided. Will book again

January 11, 2026
Rated 5 out of 5 stars

Cracking team at ballina mycar

Cracking team at ballina mycar. Short staffed and under the pump and still managed to pump out a fitment and wheel alignment well ahead of scheduled time. We'll done lads. Ill tell everyone who will listen

January 9, 2026

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