The team at My Car Ballina are always super helpful and very efficient. They know what they are doing and do a great job looking after my Toyota!
Location
Switch locationBallina Central Shopping Centre, Ground Level Carpark Cnr Fox & Kerr Streets, 2478 Ballina, NSW, AU
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See what reviewers are saying
Car was ready at the specified time. Communicated with me all the way through the service and extra requirements needed for my pink slip. It was a lovely bonus that they also give free 12 months roads... See more
I was so impressed with the service provided. This was a very busy garage but every customer was treated professionally and with attention to detail. The receptionist was very knowledgeable and treate... See more
The girls at Ballina My Car were exceptional and solution oriented. Thank you so much for your quick response, great customer service and professionalism. It is rare to see such a great, honest and fr... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Ballina
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Ballina Central Shopping Centre, Ground Level Carpark Cnr Fox & Kerr Streets, 2478, Ballina, NSW, Australia
- (02) 9212 8902
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Work completed on time even though they…
Work completed on time even though they were short staffed and fitted in a wheel alignment that was not on the original booking. Staff were friendly and efficient.
Tail light blown
Tail light blown - all fixed immediately on inspection by Louis. Excellent service as always. Also Mikaylah out front is always friendly and personable!
Great communication
Great communication with clarity of costs for work to be done. Good advice for maintenance. Really helpful and timely.
Great experience
Great service from Makayla at the front desk, the service was done it prompt time and will be coming back.
Great service!
Chris has always displayed excellent…
Chris has always displayed excellent customer service. It’s why I continue to go back 17 years since I first crossed paths with Chris at Mycar Ballina
The car appears to receive thorough…
The car appears to receive thorough attention in a comprehensive range of aspects. They often pick up little things that I wasn’t aware of and fix.
MyCar Ballina- Excellent sevice, no fuss and trustworthy
I have used MyCar in Ballina since 2023. I can't recommend this business enough. They are consistently no fuss and transparent with the work that has been done and cost. My son had an issue with his first car and went in to see the team, they took time to look at it fir him, sorted the issue only charged him for the part because it was something simple. So good to have trustworthy people and service you can rely on.
100 percent recommend myCar in Ballina 5 Stars! Shout out to the young lady on the desk yesterday 15th December. She knew her stuff and went through tyres making recommendations and gave me the run down of pros and cons. Thank you again. -Regan
Very polite helpful staff
Exceptional customer service
Really easy drop off and pickup
Really easy drop off and pickup, staff were really helpful
Five Star Team
My Car got me out of a Saturday morning pickle and changed a mangled tire so I was able to drive long distance the next day. Legends
Very thankful to Ballina mycar
Staff were great I had my car booked in for tyres but had an issue with one tyre so after talking to them they got me in late afternoon a day early
Was so thankful as didn’t want to drive home worrying if it would get me there
Brilliant service all round
At this time of year getting the Ranger booked in for a full service in two days was gold. Piece of mind that the brakes were sorted towing a big van as well. Great customer service.
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