Customer service is super all staff , they answer their phone enquiry promptly. Sam has a great customer service We changed / repaired tyres in the last week and this week easy to get in he looked a... See more
Location
Switch locationBelconnen Westfield Shopping Centre Enter off Luxton Street (near Emu Bank), 2617 Belconnen, ACT, AU
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See what reviewers are saying
Available during peak holiday days at short notice. Convenient location, parking validation would be ideal, though if specified I'm sure they'd have completed works sooner(I did say we were in no rush... See more
Highly recommended! Mycar belconnen mall have serviced both our cars for years. They are always transparent, polite, and genuinely care about customers - they know people dont like spending m... See more
I liked the upfront honest pricing. Arrangements were made for a second visit for more major repairs. A couple of complaints. First, I had asked for the battery to be tested and replaced if neces... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Belconnen
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Belconnen Westfield Shopping Centre Enter off Luxton Street (near Emu Bank), 2617, Belconnen, ACT, Australia
- (02) 6129 8108
4.5
Excellent
278 reviews
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Efficient friendly
May 20, 2025
Excellent staff and work!
May 23, 2025
Good price and speedy service
Good price and speedy service. Gentleman at front desk at morning drop off was not overly friendly however afternoon pick up was a much nicer experience. Was advised I needed two new tyres however an alternate tyre retailer advised I still had 5k left of tread.
May 13, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
My car Belconnen branch lied to me…
My car Belconnen branch lied to me about my tyres. I went to a few different tyre shops checking the fact about getting new tyres. All other shops had confirmed i don't need one. Poor customer experience, despite paying the full service, they didn't rotate my tyre! Now I suspect if they have done any job at all!
May 3, 2025
Reply from mycar Tyre & Auto - Belconnen
Hi,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Great repair and customer service
I needed my driver side door handle replaced and while waiting for the parts to come in, the team has kindly offered to do a temporary replacement. The best part was that the service was provided free of charge. It was a reliable service and we always bring our car here for regular service. Thanks a lot Jordan and team 😊
May 2, 2025
Unprompted review
I had a flat tyre on the Easter public…
I had a flat tyre on the Easter public holiday. On the Saturday they offered to squeeze me in despite being fully booked and stayed open late to complete the job. Excellent service and would recommend.
April 20, 2025
Good service, poor online booking and communication
- Pre booked online and could not get the right mileage due to predefined setting based on car age.
Ended up being a problem for the staff as the service was supposed to be more important.
But no communication.
- Car pickup was set and confirmed to be 3.00. Came on time and car wasn’t ready. Car got ready 45 min later.
Again communication could have been better.
Staff onsite did what he could but a several service glitches that communication could have avoided
April 25, 2025
Super helpful advice
Super helpful, answered all my lay questions with patience and insights.
I had a slow puncture, turns out I needed 2 new tyres due to legal limits on tread. Gave me the choice of two tyres, advised four best and why. Agreed a discount for volume x four tyres.
Excellent and. honest service on an expensive and unexpected cost. The tyres I bought have a 50,000 km warranty and free balancing etc every 6 months and IO can use My Car close to home in Sydney.
Thanks gents
April 19, 2025
Great customer service.
Great customer service.. quick to fix the issues and very friendly environment.
April 13, 2025
Excellent experience
Excellent experience. Booking was simple, drop off took 30 seconds, they sent me a text when it was ready (2 hours earlier than expected), and payment and collection was quick. Very happy with the work, and great service throughout. Will DEFINITELY be back.
April 11, 2025
What a fantastic team at MyCar
What a fantastic team at MyCar! Nothing is too much trouble.
April 18, 2025
Informative and quick service
Informative and quick service. Reliable and great customer service
April 10, 2025
This is a good crew
This is a good crew - took care of my service and were excellent. Fair prices too, and will be honest in what needs replacing VS monitoring. Can be trusted
April 16, 2025
Great Service as always by Jordan & Co…
Great Service as always by Jordan & Co at myCar Westfield Belconnen🙏
April 16, 2025
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