mycar Tyre & Auto - Belconnen Reviews 

278
TrustScore 4.5 out of 5

4.5

Belconnen Westfield Shopping Centre Enter off Luxton Street (near Emu Bank), 2617 Belconnen, ACT, AU


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Rated 5 out of 5 stars

Customer service is super all staff , they answer their phone enquiry promptly. Sam has a great customer service We changed / repaired tyres in the last week and this week easy to get in he looked a... See more

Rated 5 out of 5 stars

Available during peak holiday days at short notice. Convenient location, parking validation would be ideal, though if specified I'm sure they'd have completed works sooner(I did say we were in no rush... See more

Rated 5 out of 5 stars

Highly recommended! Mycar belconnen mall have serviced both our cars for years. They are always transparent, polite, and genuinely care about customers - they know people dont like spending m... See more

Rated 3 out of 5 stars

I liked the upfront honest pricing. Arrangements were made for a second visit for more major repairs. A couple of complaints. First, I had asked for the battery to be tested and replaced if neces... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Belconnen

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Belconnen Westfield Shopping Centre Enter off Luxton Street (near Emu Bank), 2617, Belconnen, ACT, Australia

  • (02) 6129 8108

4.5

Excellent

TrustScore 4.5 out of 5

278 reviews

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4.5

All reviews

(278)

32,223 reviews in the last 12 months

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Rated 5 out of 5 stars

I recently brought my 2018 Kia Carnival…

I recently took my 2018 Kia Carnival to MyCar Tyre & Auto in Belconnen for wheel balancing, alignment, and rotation, and I couldn’t be happier with the service! During the inspection, the team identified that my front brake pads and rotors needed replacement—a critical fix, especially since I’d been noticing vibrations while braking. Hamish and Jordan were fantastic to deal with; they offered a great deal on the replacement and completed the work on time, ensuring my car was back on the road quickly and safely.

What really stood out was their "Brakes for Life" deal—an incredible offer that means I’ll never have to worry about brake pad replacement costs in the future, as they’ll replace them for free, no matter what happens! This added peace of mind is invaluable, especially for a family car like mine that gets a lot of use around Canberra.

The team’s professionalism, transparency, and customer-focused approach made this a five-star experience. I highly recommend MyCar Tyre & Auto in Belconnen to anyone needing reliable and value-packed auto service. Thanks again, Hamish and Jordan, for going above and beyond!

Pratap Venkatesan

April 2, 2025
Rated 5 out of 5 stars

Always a pleasure.

Sid actually performed the service lightning-fast, and Jordan is just superb at not laughing in the face of a man who barely knows where the steering wheel is. He is compassionate and very helpful in his suggestions for best care of my car, the reliability of which is essential to every aspect of my life.

March 29, 2025
Rated 5 out of 5 stars

Professional, Affordable, Excellent Service

I took my car in with an issue after being seen at a dealership who were going to charge a ridiculous price to look at my car. I instead took my car to the Belconnen branch and the manager was so professional and looked at my car free of charge and only charged me for the issue which thankfully was minor. I'm grateful I didn't waste $1200 at the dealership. I will definitely take my car back for future services, as they are professional, honest and affordable - which is hard to come across these days. Very happy with the service :)

March 28, 2025
Rated 1 out of 5 stars

Do not get your car serviced at MyCar!

Booked my car in for a log book service, MyCar called me to tell me that a new car battery was required. I agreed and paid for a new battery to be installed on top of my service.

They did not install a new battery. 4 months later when my battery went flat, roadside assistance advised that the battery I paid for was not a new battery!

Extremely disappointed with MyCar that I paid for a product that was not installed.

December 9, 2024
mycar Tyre & Auto - Belconnen logo

Reply from mycar Tyre & Auto - Belconnen

Hi Anne​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Exceptional Service

I had a flat tyre, the team took great care of me and fit me in their busy schedule. Not only they were very warm in welcoming me, they also did a great job fixing the tyre and getting me back on the road. Best customer service!!

March 24, 2025
Rated 1 out of 5 stars

Can't perform wheel alignments

Can't do wheel alignments, they will still charge you though.

February 28, 2025
mycar Tyre & Auto - Belconnen logo

Reply from mycar Tyre & Auto - Belconnen

Hi KJ​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Great Service

Had our car serviced at MyCar Belconnen and would highly recommend them. The service was completed in good time. Hamish was very friendly and even fixed our electronic key with no extra cost.

February 14, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Very respectful, prompt,friendly and efficient. Were able you fix my issue even without a prior appointment made

February 3, 2025
Unprompted review

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