mycar Tyre & Auto - Belconnen Reviews 

278
TrustScore 4.5 out of 5

4.5

Belconnen Westfield Shopping Centre Enter off Luxton Street (near Emu Bank), 2617 Belconnen, ACT, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Customer service is super all staff , they answer their phone enquiry promptly. Sam has a great customer service We changed / repaired tyres in the last week and this week easy to get in he looked a... See more

Rated 5 out of 5 stars

Available during peak holiday days at short notice. Convenient location, parking validation would be ideal, though if specified I'm sure they'd have completed works sooner(I did say we were in no rush... See more

Rated 5 out of 5 stars

Highly recommended! Mycar belconnen mall have serviced both our cars for years. They are always transparent, polite, and genuinely care about customers - they know people dont like spending m... See more

Rated 3 out of 5 stars

I liked the upfront honest pricing. Arrangements were made for a second visit for more major repairs. A couple of complaints. First, I had asked for the battery to be tested and replaced if neces... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Belconnen

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Belconnen Westfield Shopping Centre Enter off Luxton Street (near Emu Bank), 2617, Belconnen, ACT, Australia

  • (02) 6129 8108

4.5

Excellent

TrustScore 4.5 out of 5

278 reviews

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4.5

All reviews

(278)

32,228 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bad news well delivered

Well it wasn’t great, because it was bad news, but it was clear and explicit: I could not drive my car to Melbourne in its current state, because ABC…
Unfortunately these issues amounted to a charge which is more than the car is worth, making me decide 1) not to go to Melbourne by car, and 2) to buy a new car. The young man who gave me the bad news was explicit and convincing re the situation.

January 21, 2025
Rated 4 out of 5 stars

GOOD CAR CAREPreviously I have been having my car…

Previously I have been having my car serviced at MyCar, at Deakin, Canberra, ACT, where I have been satisfied with the mechanics work on my vehicle. I then realised that there is a MyCar branch at Belconnen near to where I live on the northside. I found the staff helpful and efficient. I shall continue to use this service.

January 13, 2025
Rated 1 out of 5 stars

Terrible and not honest

Terrible and not honest, purchased two pirelli tyres, they did not give me a wheel alignment even though it was paid for but the main thing is there was no care for my rims. The installed has pryed off the old tyre with his Tyre lever damaging my rim and removing just over a 10c coin with of paint. There is not gutter rash on any wheels just the damage the installer has made and did not own up to it

December 30, 2024
mycar Tyre & Auto - Belconnen logo

Reply from mycar Tyre & Auto - Belconnen

Hi Jos​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

My Mycar experience

Cooper was very informative and helpful with servicing my car. He got my car done quickly and for a reasonable price.

January 4, 2025
Rated 5 out of 5 stars

Completely happy with the service!

I got my car in the day I called. Amazing!
I was give a price up front with a call shortly after letting me know of the issues and costs related to them. They were flexible with what I wanted.
I trust my car with Mycar 100%

January 6, 2025
Rated 5 out of 5 stars

Excellent service. Amazing staff

The experience with Cooper and Jordan was amazing. They were happy to explain what was needed, help us to find the best option for tyres needed, and explained the process brilliantly.

Huge thanks, and would recommend to anyone.

December 30, 2024
Rated 5 out of 5 stars

The mechanics did a great job

The mechanics did a great job servicing my vehicle and discovering a few issues. They called me and consulted on what needed to be done and did it all on time and with a smile and good humour along the way. Very happy with the service provided. Thanks.

December 2, 2024
Rated 5 out of 5 stars

best service centre I’ve been to

I’ve been going to these guys for years and they’re excellent, very professional and helpful, no BS. Last year I had an issue with my car and took it in and they fixed it for nothing in just a few minutes - incredibly helpful. Only had good experiences!

November 11, 2024
Rated 1 out of 5 stars

Not happy

Did not explain any thing on the service or the additional request which was included on the online booking additional remark

November 9, 2024

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