mycar Tyre & Auto - Berwick South Reviews 

460
TrustScore 4.5 out of 5

4.6

Eden Rise Village Shopping Centre, 95 O'Shea Road Cnr Clyde Road, 3806 Berwick, VIC, AU


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See what reviewers are saying

Rated 5 out of 5 stars

The front headlight globe of my car needed replacing so I went to mycar - no Appointment made. My car was looked at and globe replaced within 15 minutes. Polite and efficient service. Very impressed... See more

Rated 5 out of 5 stars

Great service guided me through what they will be doing and explained every item thoroughly so there was no surprises recommended the best product and price also. Gabby the manager was excellent, frie... See more

Rated 5 out of 5 stars

I am very impressed with the service; the communication about our Audi Q2 was nothing short of prompt. The store was a pleasure to deal with, and MyCar have won me as a customer for all future service... See more

Rated 5 out of 5 stars

We needed new tyres for two cars and decided to try our local Mycar, where we met Rick. He was incredibly knowledgeable and provided excellent service. When we found a cheaper price for the same tyres... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Berwick South

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Eden Rise Village Shopping Centre, 95 O'Shea Road Cnr Clyde Road, 3806, Berwick, VIC, Australia

  • (03) 8585 7110

4.6

Excellent

TrustScore 4.5 out of 5

460 reviews

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4.6

All reviews

(460)

32,248 reviews in the last 12 months

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Rated 1 out of 5 stars
mycar Tyre & Auto - Berwick South logo

Reply from mycar Tyre & Auto - Berwick South

Hi Imtiaz​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 1 out of 5 stars

Poor customer service

I was never actually quoted a price at the time of dropping off a punture repair.
And upon pick up was talking to a second year apprentice who was already doing something else when the manager walked in and asked if I was okay I explained I was here to pick up a puncture repair. He looked at me and then walked out not saying anything and never returned. I found this to be poor customer service Even the apprentice rolled his eyes.

September 8, 2025
mycar Tyre & Auto - Berwick South logo

Reply from mycar Tyre & Auto - Berwick South

Hi Darren​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Continuing care

After a sensor fault issue was flagged during previous works, and it continued to prove problematic, MyCar Berwick found space for my repair at short notice and showed improved communication when I questioned the logic of how things had been explained to me. I think this is a great example of patience with someone who does not have the understanding of an experienced mechanic, and also creates a sense of trust. Special mention to Gaby who took the time to make it all make sense, to me

August 26, 2025
Rated 2 out of 5 stars

Lack of skills

Lack of skills. Unable to resolve some issues with more technical problems.

July 24, 2025
mycar Tyre & Auto - Berwick South logo

Reply from mycar Tyre & Auto - Berwick South

Hi SH​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

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