Ease of booking service (On Line) On time with pickup. Thorough service of my vehicle and reports of any potential problems . Polite and knowledgeable manager Competative (with Fly Buys an added... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great help with my car, old car but a good car..Always explaining what's needed, excellent attitude, always a pleasure to talk with Chris, also I can use After pay which allows me 8 weeks to pay my bi... See more
A very busy Saturday morning but the Manager, Chris (I think) squeezed me in to have a tyre puncture repaired. He said it was common these days with all the tech screws etc bouncing around in Tradi... See more
Great customer service. I hadn't booked. I just dropped in on the way to work, I had a tyre with a piece of steel in it. Chris welcomed me in. Within 2 hours I got a text message that it was done. How... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Bethania
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
13 Glasson Drive, 4205, Bethania, Queensland, Australia
- +61 7 3215 8355
4.9
Excellent
338 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Top-notch customer service and auto care
I took my car in for a roadworthy to transfer from NSW to QLD rego. I received impeccable customer service from the team at Bethania. They were honest and upfront during the entire process. The service agent who was in reception and spoke with us went out of their way to assist me. I would highly recommend this team and service centre to anyone.
January 16, 2025
Great service
Great service, great price (black friday sales) and got it done ahead of time.
Reception was very busy in the morning but that didnt stop his quality.
January 13, 2025
Brilliant service I'll be bringing my…
Brilliant service I'll be bringing my daughters car to you instead of using Loganholme from now. Cheers keep up the good work 🤙
January 4, 2025
Good quality service
MyCar are always helpful, friendly, and keep you informed about your car. Great mechanics!
January 7, 2025
Friendly team
So easy to book services and drop off the car.
Contact is good for when the job is finished.
Prices are reasonable.
January 6, 2025
Having a breakdown of additional…
Having a breakdown of additional repairs & costs was very helpful
January 3, 2025
Great customer service.
December 23, 2024
Great customer service and reasonably…
Great customer service and reasonably priced.
December 21, 2024
Chris and his team are amazing
Chris and his team are amazing. Letting me know the full price with choices of price. Speedy help, great service.
December 13, 2024
Roadworthy done and certificate issued
Roadworthy done and certificate issued. What needed to be done was done.
November 26, 2024
Amazing service by Chris the manager .
Amazing service by Chris the manager .
Always helpful and friendly .
Good prices !!!
Will be back for sure .
November 20, 2024
Unprompted review
Good service 👍
November 11, 2024
Amazing service
Amazing service, lovey staff who are very willing to explain things in simple terms for people who don’t know much about cars (like myself).
November 9, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Lengthy wait time for repairs 2 months…
Lengthy wait time for repairs 2 months constantly having to call for updates. Vehicle returned missing clamps from air box hose found clamp amongst engine components radiator was left empty
November 13, 2024
Reply from mycar Tyre & Auto - Bethania
Hi Jay,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.