mycar Tyre & Auto - Bethania Reviews 

338
TrustScore 5 out of 5

4.9

13 Glasson Drive, 4205 Bethania, Queensland, AU


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Rated 5 out of 5 stars

Ease of booking service (On Line) On time with pickup. Thorough service of my vehicle and reports of any potential problems . Polite and knowledgeable manager Competative (with Fly Buys an added... See more

Rated 5 out of 5 stars

Great help with my car, old car but a good car..Always explaining what's needed, excellent attitude, always a pleasure to talk with Chris, also I can use After pay which allows me 8 weeks to pay my bi... See more

Rated 5 out of 5 stars

A very busy Saturday morning but the Manager, Chris (I think) squeezed me in to have a tyre puncture repaired. He said it was common these days with all the tech screws etc bouncing around in Tradi... See more

Rated 5 out of 5 stars

Great customer service. I hadn't booked. I just dropped in on the way to work, I had a tyre with a piece of steel in it. Chris welcomed me in. Within 2 hours I got a text message that it was done. How... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Bethania

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

4.9

Excellent

TrustScore 5 out of 5

338 reviews

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4.9

All reviews

(338)

35,713 reviews in the last 12 months

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Rated 3 out of 5 stars

Had to reschedule my appointment…

Had to reschedule my appointment because the technician required to do the job doesn’t operate weekends,there was no consult regarding the timeframe for repair I felt it took a bit longer than anticipated. It wouldn’t hurt to have a courtesy vehicle available

January 31, 2025
Rated 5 out of 5 stars

Friendly knowledgeable staff

Always spot on and upfront about requirements and approximate costing.
Friendly knowledgeable staff. A pleasure to keep taking my car back to MyCar Bethania

February 12, 2025
Rated 1 out of 5 stars

Horrible will not return

Horrible will not return
Horrible customer service
Wrong communication. As a mother with young children being told your car is ready so you return only to be made to wait another half an hour then the dirty worker decided to hope in my car with no protection for my seat he was sweaty and was so disrespectful to get in my car in that state my seat was left humid and wet from the overweight worker that got in it, overall not happy

Also was charged for a wheel alignment at the cost of $89 and it was not completed

So I’m not happy at all

February 6, 2025
mycar Tyre & Auto - Bethania logo

Reply from mycar Tyre & Auto - Bethania

Hi Shantell,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

My experience with MyCar was second to…

My experience with MyCar was second to none… they were so helpful and professional and still made me feel special, taking the time to explain all works done and also giving me advice on a particular situation!
I’ve used MyCar at Mackay and Bethania… service in both places were exceptional… thank you… very much appreciated! So much so that I feel I need to apologize for the state of my car because I hadn’t been able to keep it as clean as usual because of the difficulty of my older body parts not coping with working in the heat lately!
Thank you again
Lorrayne Robbinz

February 5, 2025
Rated 5 out of 5 stars

Great experience

They quoted a repair on my car quickly and at no cost. They did a great job servicing and repairing my car. They also gave me a list of areas my car needs attention in. Price was competitive. Recommend

January 20, 2025
Rated 5 out of 5 stars

Friendly and professional

Wonderful service and explained what my car needed. Was lengthy with both brakes, tyres and A/C service and roadworthy. Left my car overnight and picked up next day in the end.
Didn’t realise everyone drops car off at 8am and they then work through all the jobs. So expect to leave car there all day.

January 16, 2025

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