mycar Tyre & Auto - Braddon Reviews 

264
TrustScore 5 out of 5

4.8

Reddy Express Service Station 54 Mort Street, (Corner of Girrahween Street), 2612 Braddon, ACT, AU


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See what reviewers are saying

Rated 5 out of 5 stars

It is always very pleasant experience with no issue. What I appreciate the most, comparing with previous service stations I used in Canberra, myCar Braddon does not try to make you purchase any extras... See more

Rated 5 out of 5 stars

Get your car fixed or serviced by a real-life angel mechanic with 30yrs of experience! Darren knew nothing of my mother's recent passing, the recent hefty fine I'd received trying to get to her before... See more

Rated 5 out of 5 stars

Extremely fast service - mine was first car dropped off at opening time and was ready by 9.00 am after 2 tyre replacement. Staff member was extremely apologetic about Eftpos failure and requiring cas... See more

Rated 5 out of 5 stars

Took my Barina in for a service, turns out rats had made a home in the air intake, not only did the team be entirely honest and upfront but they ordered all the parts same day and booked my appointmen... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Braddon

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Reddy Express Service Station 54 Mort Street, (Corner of Girrahween Street), 2612, Braddon, ACT, Australia

  • (02) 6129 8101

4.8

Excellent

TrustScore 5 out of 5

264 reviews

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4.8

All reviews

(264)

35,622 reviews in the last 12 months

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Rated 1 out of 5 stars

Was met with an aggressive and abusive…

Was met with an aggressive and abusive front of office representative who has issues with smartfleet, the my car customer service line and using the computer. Thought he would take it out on me. First and last time I will ever go here.

January 10, 2025
Unprompted review
mycar Tyre & Auto - Braddon logo

Reply from mycar Tyre & Auto - Braddon

Hi Nadine​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 1 out of 5 stars

Tries to rip off women and rude staff

Tries to rip off women and rude staff. Girlies, Do not trust these guys!!! They said I needed 4 new tyres, I told them over the phone I would get a second opinion but asked if they were road worthy. They said they were. When I went to pick up the car the manager had a go at me and said that I need 4 new tyres, that they were not road worthy, and he shouldn’t be letting me go because if I get pulled over by police or get into an accident then he is liable (and he has kids to raise). When I told him that his colleague said over the phone that they tyres were in fact road worthy, he accused me of lying and that he would find that “very hard to believe”, before showing me the assessment of the tyres (which he very well knew I wouldn’t understand because I am not a mechanic). I did not allow for him to speak to me this way, and asked “why would I lie?”. He then proceeded to complain about how some bosses had come into the store this particular day and criticised everything his store was doing, and started to complain about how he had only been there for 3 months yet he was getting critiqued for things that had happened 12 months ago, then he told me he had a very bad day. Bruh I am a customer you just shouted at I do not give a damn about your business! You just shouted at me in the store for something that wasn’t my fault. I took my car to a trusted tyre shop, and after taking one look at the tyres, they told me I did not need any new tyres yet. I have about 5000kms left in them (approx 6 months with the amount of driving I do). They are most definitely road worthy. I am sick and tired of men taking advantage of women in mechanics and trying to rip us off. We are not stupid. You will be caught and put on blast on the internet :) so girlies do not go here for your car needs!!! If you need tyres go to tyres and more in Fyshwick. They do not lie and slay very hard.

January 9, 2025
mycar Tyre & Auto - Braddon logo

Reply from mycar Tyre & Auto - Braddon

Hi Sophie​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

I had such a positive experience

I had such a positive experience using MyCar Braddon for the first time. As a young woman I have had negative experiences with mechanics in the past undertaking significant and expensive work on my car without my consent. MyCar Braddon was fantastic and stuck to the quote for the service and new tyres. Will use again!

January 7, 2025
Rated 5 out of 5 stars

Very good customer service

Very good customer service. Put new tyres on and the car was ready less than 3 hours as I had requested. Very pleased with the detail provided on the work done.

January 3, 2025
Rated 5 out of 5 stars

The Team went above and beyond the…

The Team went above and beyond the servicing and consultation of issues I had raised that other mechanics (not mycar) that I had raised and were ignored. All repairs were completely on the same day. I'll definitely be returning for servicing and tyres.

December 13, 2024
Rated 5 out of 5 stars

Simple easy friendly

The whole process froming ringing to book tyre replacement to dropping off my vehicle and picking it up was smooth on time and easy.
Staff were really friendly.

December 5, 2024
Rated 5 out of 5 stars

Highly recommended

Wayne was straightforward and responsible. Down straight to business and no other crap. Honest guy. The whole process was easy and simple.

December 4, 2024
Rated 5 out of 5 stars

Amazing service!

They were closing at in an hour and they accommodated me with my flat tire. They are helpful when you need it most as well. Amazing guys!

November 29, 2024

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