mycar Tyre & Auto - Braddon Reviews 259

TrustScore 5 out of 5

4.8

Reddy Express Service Station 54 Mort Street, (Corner of Girrahween Street), 2612 Braddon, ACT, AU


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See what reviewers are saying

Rated 5 out of 5 stars

It is always very pleasant experience with no issue. What I appreciate the most, comparing with previous service stations I used in Canberra, myCar Braddon does not try to make you purchase any extras... See more

Rated 5 out of 5 stars

I was in Canberra for work when I got a flat tyre. I managed to have it replaced with the spare, but didn’t feel comfortable attempting the three-hour drive back to Sydney without a backup. I... See more

Rated 5 out of 5 stars

Get your car fixed or serviced by a real-life angel mechanic with 30yrs of experience! Darren knew nothing of my mother's recent passing, the recent hefty fine I'd received trying to get to her before... See more

Rated 5 out of 5 stars

I always have a great experience with Mycar Tyre and Auto in Braddon. I dropped my car off in the morning at around 8 and it was ready to be picked up shortly after at around 11. Their prices are quit... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Braddon

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Reddy Express Service Station 54 Mort Street, (Corner of Girrahween Street), 2612, Braddon, ACT, Australia

  • (02) 6129 8101

4.8

Excellent

TrustScore 5 out of 5

259 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Good service

Have been getting my Car service with them for 4 years and never had any issues and they provide goof service

November 15, 2024
Rated 1 out of 5 stars

Absolutely disgusting behaviour and the…

Absolutely disgusting behaviour and the worst customer service I've ever had,
Wayne did nothing but belittle my wife and make her feel stupid,
Not only did he make her feel stupid he was very creepy and sexual in words that he was saying towards my wife and to add the way that my wife witnessed Wayne treat his staff it's a wonder he still has a job in the first place.
Mycar has gone backwards in canberra of late.
I feel as they just don't care anymore

WILL NEVER RETURN

October 17, 2024
Unprompted review
mycar Tyre & Auto - Braddon logo

Reply from mycar Tyre & Auto - Braddon

Hi Andrew​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Quote for tyres and efficient replacement

The quote for tyres and booking for replacement was quick and easy. Done in-person at Mycar Braddon.
The tyre replacements was done on-time, and I was notified when the car was ready for pick-up.
Good fast and professional service.

November 4, 2024
Rated 5 out of 5 stars

Quick diagnostics and honest appraisal

Diagnosis revealed no issue with the car's windscreen washer reservoir. Professional approach and helpful information provided. Took the time to lift the bonnet to assist in explaining the situation.

November 2, 2024
Rated 5 out of 5 stars

Great mechanics and service

Friendly and very effective mechanics. I appreciate the time they take to discuss the issues with my car and give me honest recommendations and options.

October 30, 2024
Rated 3 out of 5 stars

An issue wasn’t fixed and I was told it didn’t need to be because was fine.

The customer interaction was fine and I forgot about my service and they were very happy to reschedule and fit me in which I very much appreciated. However I asked them to fix my headlights which weren’t working. They told me they were fine but the issue still persists which makes me question the integrity of the actual service and whether my car is okay.

October 1, 2024
Rated 5 out of 5 stars

Transparent work

The guys explain why they are doing the work they’re doing, before they do it.
They also retain the replaced parts, so I can see for myself what has been done.

October 1, 2024
Rated 5 out of 5 stars

Fantastic service

Fantastic service, Joel was brilliant , he went out of his way to do his best and get us back on the road
Would totally recommend them to anyone

September 20, 2024
Rated 5 out of 5 stars

Emergency repair 10/10

I took my car in for an emergency, it was fixed within 24 hours. Amazing service, have booked my car in for its annual service because of the good treatment.

September 14, 2024

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