mycar Tyre & Auto - Braddon Reviews 259

TrustScore 5 out of 5

4.8

Reddy Express Service Station 54 Mort Street, (Corner of Girrahween Street), 2612 Braddon, ACT, AU


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See what reviewers are saying

Rated 5 out of 5 stars

It is always very pleasant experience with no issue. What I appreciate the most, comparing with previous service stations I used in Canberra, myCar Braddon does not try to make you purchase any extras... See more

Rated 5 out of 5 stars

I was in Canberra for work when I got a flat tyre. I managed to have it replaced with the spare, but didn’t feel comfortable attempting the three-hour drive back to Sydney without a backup. I... See more

Rated 5 out of 5 stars

Get your car fixed or serviced by a real-life angel mechanic with 30yrs of experience! Darren knew nothing of my mother's recent passing, the recent hefty fine I'd received trying to get to her before... See more

Rated 5 out of 5 stars

I always have a great experience with Mycar Tyre and Auto in Braddon. I dropped my car off in the morning at around 8 and it was ready to be picked up shortly after at around 11. Their prices are quit... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Braddon

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Reddy Express Service Station 54 Mort Street, (Corner of Girrahween Street), 2612, Braddon, ACT, Australia

  • (02) 6129 8101

4.8

Excellent

TrustScore 5 out of 5

259 reviews

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Rated 2 out of 5 stars

I came in with a flat type being told…

I came in with a flat type being told on the phone it would take an hour. 4 hours later my car was still not ready. Quite frustrated.

May 30, 2024
mycar Tyre & Auto - Braddon logo

Reply from mycar Tyre & Auto - Braddon

Hi Chris,

Thank you for taking the time to post your review.  

We are truly sorry to hear about your recent experience with mycar.

Please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au, they will be more then happy to discuss your concerns. 

Kind regards

mycar Team

Rated 5 out of 5 stars

Trustworthy Team

I have always had such a great experience with My Car Braddon and always continue to go back. A very trustworthy team who go above and beyond!

June 2, 2024
Rated 5 out of 5 stars

Excellent service

Excellent service, reliable staff who know what they are doing and who are a pleasure to do business with.

May 17, 2024
Unprompted review
Rated 2 out of 5 stars

What was the point of writing my ph number if you don't call it?

I've been a customer of Mycar Braddon (previously Kmart Auto) for a while. I've always been happy with your service until the most recent experience. During the booking process and when I dropped my car, you only asked for my car registration. On the morning I dropped my car, you asked for my phone number and realised that the number on their record was incorrect. You asked if I was happy to pick up the car by 5 and I said yes. I didn't hear anything from you throughout the day. When I went to pick up the car you said you tried to call me and email me as there was extra work needed. The guy at the counter was very short-tempered with me when I said I didn't receive anything. Turns out, you didn't call the number you had written down in the morning but instead contacted some random person I don't know. The car's rego number was registered with a different person and this person has been receiving personal details about me and my car. I received no apologies for the mistake and now I have to book another service to get everything done. I'm conflicted because I do want to continue to use Mycar in the future but I'm also concerned about your customer service and the way my details was handle.

May 6, 2024
Rated 5 out of 5 stars

Amazing service in Braddon

Amazing service from Matt, Darren and team at My Car Braddon, who went above and beyond to get our only family car in for an emergency service during the busy Christmas period so we could be safely on the road for the holidays. Polite, clear communication at all times to explain the problem, solution and quotes.

December 21, 2023
Unprompted review

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