The team was extremely accommodating to fit my vehicle in on very short notice due to an oil leak. They were upfront about costs and were great with providing updates during the process. They were als... See more
Location
Switch locationBrandon Park Shopping Centre Corner of Magid Avenue and Springvale Road, 3170 Wheelers Hill, VIC, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The Receptionist is very polite and super helpful. His knowledge about car is also great Book 4 new tyres replacement a day before. Pop up earlier than appointment time. When i get there, the... See more
The team at Brandon Park store delivered extremely good service. I replaced my old tires with a set of new Pirellis from the black Friday sale at this store. Dilupa and his team were very friendly and... See more
I recently had my car serviced at MyCar Brandon Park, and I couldn’t be happier with the experience. Dilupa and the entire team were incredibly helpful from start to finish—genuinely one of the best c... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Brandon Park
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Brandon Park Shopping Centre Corner of Magid Avenue and Springvale Road, 3170, Wheelers Hill, VIC, Australia
- (03) 8585 7118
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Worked to my schedule
Even though my car was booked for a set time, they were very busy and fitted my car into be done , to suit my schedule, I am very thankful for this ....
May use AI-assist with repliesRead more
Store Staff’s Mistake
I pre ordered tyre at the Boxing Day Sale and have been patiently waiting for more than a month. There has been no communication from the store and I had to chase up all the time. Until last week, I requested the store to replace tyre immediately as mine was not roadworthy anymore. Then I’ve been told that the tyre ordered were wrong and I had to pay over $400 extra. I personally went to Brandon Park store on Boxing Day, the staff there instructed me and placed order on my behalf. I had no idea of what tyre been ordered and trusted the staff as they know better than me. I don’t understand how could the tyre be wrong and it’s been ordered by your staff who should have comprehensive information and knowledge on tyre. I don’t think it’s fair that I had to pay over $400 extra due to your staff’s mistake!

Reply from mycar Tyre & Auto - Brandon Park
The guys left my car parked without the…
The guys left my car parked without the handbrake on!!! It was parked on a slight upwards and angled slope. I was told it’s because it wasn’t manual it was fine!
Wasn’t very comforting to get in my car and thinking that I’m about to pass out because the car is rocking forward

Reply from mycar Tyre & Auto - Brandon Park
Great Service
Great Service. Couldn't give 5 stars as got delayed more than they said.
Really quick handover of car
Really quick handover of car. They were super busy when I dropped off the car, but very polite and did a great job!
I’m really happy with the service I received.
Friendly and professional service.
The guys at Brandon Park were great to…
The guys at Brandon Park were great to deal with and completed the car as they promised.
Good service at Brandon Park MyCar
Good service at Brandon Park MyCar. Swapped 4 tyres without any drama.
Not as good as usual - work organisation issues?
The guys were, as always, helpful and polite and the work seems fine. The problem this time was with timing. I booked in for tyre replacement on Monday, but they were flat out so I offered to come back when it was quieter, to relieve the stress for them. We settled on Thursday at 8.30 and I was waiting for the work to be done. Told it would be 2 hours I returned to find it had not been started and I hadn’t been called. It took another hour and a half to complete the work - 3 1/2 hours for 4 tyres. Disappointing and not their usual.

Reply from mycar Tyre & Auto - Brandon Park
Friendly & efficient
Friendly, helpful staff. Work (new tyres) completed quickly and efficiently on my Q5. Will use them for my next scheduled service.
The staff are friendly and helpful.
My tyre was not ready (nail in tyre)…
My tyre was not ready (nail in tyre) the next day when I was told it would be ready.
Counter staff answered phones in preference to a customer before them, more than once.
I am in retail and a customer standing before you takes precedence to phone ringing

Reply from mycar Tyre & Auto - Brandon Park
Great team. Great Service.
The service on my vehicle was done professionally. Very friendly staff and helpful. Thank you.
Very Professional
Great service, very efficient, professional and thorough job. Provided excellent feedback, wouldn't hesitate to recommend this team.
Convenient Tyre outlet close to home
Waiting area just adequate.Air conditioning was somewhat low. Provision of a tea/coffee machine would have been appreciated.
Fitting took 90 minutes to complete.
Staff courteous and friendly. Excellent and efficient service.
Staff were very professional and efficient. Very happy with the service and repairs carried out.
Great Service
Very happy with the quality of workmanship. Excellent overall experience.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







