mycar Tyre & Auto - Brentwood Reviews 

174
TrustScore 5 out of 5

4.8

Shell Coles Express Service Station, Corner of Moolyeen Road and Cranford Avenue, 6153 Brentwood, WA, AU


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Rated 3 out of 5 stars

They have done a good job. However I requested basic car service. They offered me the essential plus service to sign without mentioning another option essential service. I don’t need 12 months road as... See more

Rated 5 out of 5 stars

I called in on a Saturday morning when it was extremely busy. I dropped off my car with a tyre that was leaking slowly at 10:30 and picked up at 12 midday. There was no saying we can't do this morni... See more

Rated 5 out of 5 stars

I’m satisfied with the Brentwood store manager, Jack service . I’m expecting a refund d for the Continental tyres that was returned on Sat 23/11 as the tyre exploded af yet purchased it 6 weeks ag... See more

Rated 5 out of 5 stars

They repaired my tyre on the day it happened (after they centrally found a location which had the capacity to do it that day). The guys working on it then were committed to making sure it was done rig... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Brentwood

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Shell Coles Express Service Station, Corner of Moolyeen Road and Cranford Avenue, 6153, Brentwood, WA, Australia

  • (08) 6330 7418

4.8

Excellent

TrustScore 5 out of 5

174 reviews

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4.8

All reviews

(174)

32,307 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Columbus and his team are a great bunch of people. Friendly, and helpful, offering highest level of customer service.

June 17, 2025
Rated 5 out of 5 stars

Staff were great

Staff were great. Job completed on time. I think you could do with another mechanic at brentwood because of the volume of work that is going through that depot.

May 28, 2025
Rated 1 out of 5 stars

Leaking oil after service

Leaking oil after service. Now I can’t drive the vehicle have to wait until reopen on Tuesday to fix it

Update:
Went back today and resolved the issue.
The reason is the staff didn’t clean properly after changing the engine oil on Saturday.
The friendly staff cleaned up even he is very busy today.

April 19, 2025
mycar Tyre & Auto - Brentwood logo

Reply from mycar Tyre & Auto - Brentwood

Hi Daniel,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Outstanding Service – Above and Beyond!

I needed my tyres checked and turned out needed new tyres. I was hesitant to use MyCar after a bad experience years ago with a simple oil change, but went in recently for a quote out of convenience due to the proximity to my home.

I can't speak highly enough of the incredible service I received at MyCar. The current team appeared to have turned this shop around.

From the moment I walked in, the team was friendly, professional, and genuinely helpful. What really stood out, though, was their dedication to customer care.

I had a tight schedule and needed my car back the same day. Not only did they fit me in, but they also stayed back after hours to make sure everything was finished properly. That kind of commitment is so rare these days. They didn’t rush the job either – the work was thorough and top-notch.

It’s clear they genuinely care about their customers, not just the bottom line. I left feeling incredibly grateful and impressed.

Got to give credit where credit is due. Keep up the awesome work.

April 11, 2025
Rated 3 out of 5 stars

Good Sense Prevails.

Initially, I was told an expensive repair would be necessary at my cost following a misjudgement by a mechanic caused damage.
However, when I objected, the manager agreed that Mycar would cover the cost, which I appreciated.

March 14, 2025
Rated 2 out of 5 stars

Went for abs light diagnostic to find…

Went for abs light diagnostic to find what part/s causing problem. Paid 90$ and staff were not able to diagnose the problem properly all I received was the fault code itself.

Did not get sufficient service what I paid for.

February 11, 2025
mycar Tyre & Auto - Brentwood logo

Reply from mycar Tyre & Auto - Brentwood

Hi Alican​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

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