mycar Tyre & Auto - Brentwood Reviews 

174
TrustScore 5 out of 5

4.8

Shell Coles Express Service Station, Corner of Moolyeen Road and Cranford Avenue, 6153 Brentwood, WA, AU


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

They have done a good job. However I requested basic car service. They offered me the essential plus service to sign without mentioning another option essential service. I don’t need 12 months road as... See more

Rated 5 out of 5 stars

I called in on a Saturday morning when it was extremely busy. I dropped off my car with a tyre that was leaking slowly at 10:30 and picked up at 12 midday. There was no saying we can't do this morni... See more

Rated 5 out of 5 stars

I’m satisfied with the Brentwood store manager, Jack service . I’m expecting a refund d for the Continental tyres that was returned on Sat 23/11 as the tyre exploded af yet purchased it 6 weeks ag... See more

Rated 5 out of 5 stars

They repaired my tyre on the day it happened (after they centrally found a location which had the capacity to do it that day). The guys working on it then were committed to making sure it was done rig... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Brentwood

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Shell Coles Express Service Station, Corner of Moolyeen Road and Cranford Avenue, 6153, Brentwood, WA, Australia

  • (08) 6330 7418

4.8

Excellent

TrustScore 5 out of 5

174 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(174)

29,235 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been a loyal and long time…

I have been a loyal and long time customer of MyCar Brentwood and have always had a good experience taking my vehicles for service to them. Had a breakdown this week with my work service vehicle and they were super helpful in getting me back on the road that same day. Exceptional customer service thank you Jack and the team at MyCar Brentwood.

February 12, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service and oh so helpful

With sincere thanks to Kiat and the crew at mycar Brentwood for yet again assisting me with their knowledge and experience - always most professional and courteous. Many thanks, Richard Johnston

December 11, 2024
Unprompted review
Rated 4 out of 5 stars

Reliable and honest with service recovery

Would’ve been a 3 as they didn’t get it right the first time and I had to take the car back.
However I understand mistakes happen and what’s more important is how you fix them. I’m glad it got fixed the second time around. Never had an issue in the past so this will pass as a one off.

November 23, 2024
Rated 5 out of 5 stars

I’m quite satisfied with the Brentwood store…

I’m satisfied with the Brentwood store manager, Jack service .
I’m expecting a refund d for the Continental tyres that was returned on Sat 23/11 as the tyre exploded af yet purchased it 6 weeks ago .
Jack ass red me that the Operation Manager would help him to complete and process the forms to Continental for the claim of return .
Thank you
Evelyn Leong ( customer)

November 23, 2024
Rated 4 out of 5 stars

Great Service and Very Helpful Staff

We have been taking our cars to MyCar in Brentwood WA for over 10 years (previously Kmart) and we have always been happy with the service.

The staff at this store have always gone out of their way to replace a battery on demand and today we just managed to get to the store with a flat tyre (and one a few months ago) and it was replaced easily (too badly damaged) and efficiently using their tyre warranty which was great. They also raised issues with a very contaminated engine filter after it had previously been taken to a Kia dealer under warranty. They also went out of their way to fix a friends Mazda 3 with a computer issue.

Thanks to all the great work of your mechanics!

The only thing I would like to see improved is a more detailed service log which includes brake and tyre measurements along with checkboxes showing everything has been checked. MyCar could you please do this as then it would have been a 5 star review?

November 2, 2024
Unprompted review
Rated 5 out of 5 stars

Friendly service

The staff are friendly and do everything they can to accommodate suitable times for drop off and collection. It is convenient to recieve an SMS when the car is ready. The quote was reasonable and accurate.

October 17, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look