mycar Tyre & Auto - Broadmeadows Reviews 

214
TrustScore 4.5 out of 5

4.3

Pearcedale Parade, 3047 Broadmeadows, VIC, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Bought 5 new tyres and got it done instantly without making any prior appointment and that was at 5pm on a Friday 2 weeks ago. Got the tyres at a reasonably cheap price. Customer service second to non... See more

Rated 5 out of 5 stars

Mycar is a great business to deal with. "Good old fashioned service!' As always. Silvio was the Broadmeadows Service Manager on the day of my car service. Friendly, Informative and gave me "peace of m... See more

Rated 5 out of 5 stars

Great service. Mum need all 4 tyres replaced after dad passed and the guys here were just awesome. Such a smooth process for us 100% recommend


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Broadmeadows

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

214 reviews

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4.3

All reviews

(214)

35,678 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very quick

Very quick. They said two hours but it was only one hour and I received the text.
Person who served me was polite and friendly.

June 28, 2025
Rated 5 out of 5 stars

Excellent service and communication

The service provided was excellent. My car is running smoother, although, more work is required on it. I was provided with a list of things which need to be addressed and told how timely the work needed to be completed. I have complete confidence in the work carried out, and the suggestions for further work.

April 25, 2025
Rated 1 out of 5 stars

Worst person and service. I told him that he needs to check my…

I told him that he needs to check my car as system check light is on and he didn’t. The guy was so rude and was not even talking nicely and his tone was like he is threatening me . Zero customer service and politeness. Never going back there again.

April 13, 2025
mycar Tyre & Auto - Broadmeadows logo

Reply from mycar Tyre & Auto - Broadmeadows

Hi Muhammad​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 3 out of 5 stars

Watch out for the female tax

Liked: Turnover speed
Disliked: being spoken to like I had 2 brain cells because I am a woman and charged extra

March 28, 2025
mycar Tyre & Auto - Broadmeadows logo

Reply from mycar Tyre & Auto - Broadmeadows

Hi Karina​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 1 out of 5 stars

Jarred the manager is horrible

Jarred the manager, is very arrogant and rude. Will not recommended this place to anyone. Didn’t stick to time frame of service on the website, was going to charge ridiculous amounts to fix minor road worthy issues which I did myself for $30 not $350 which they wanted. Jarred was rude to my father on the phone, and was going to fail the car again for a horn that works, Jarred at the Broadmeadows store needs some lessons in customer service and how to treat people. Rude, arrogant and rip off.

March 28, 2025
mycar Tyre & Auto - Broadmeadows logo

Reply from mycar Tyre & Auto - Broadmeadows

Hi Trent​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 1 out of 5 stars

If there is less rating than this I…

If there is less rating than this I would have given that.

The staff have been completely unprofessional they didn't explain to me the issues that I raised

They gave be invoice for additional fitting's to be done but no rational explained and didn't even confirm if there would be issue with driving

Simply the most horrific experience. ..never gonna go back again

March 5, 2025
mycar Tyre & Auto - Broadmeadows logo

Reply from mycar Tyre & Auto - Broadmeadows

Hi Kumar​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

THANK YOU MYCAR

I was very impressed with the quality service and professionalism. Even let me drop my car off earlier so I could get to work. Overall very happy with the service and I will be back.

February 6, 2025
Rated 1 out of 5 stars

I am an old customer

I am an old customer. Up to know I didn't have any issues with the stuff. Recently, I was waiting the whole day just for un essentialis service, the new customer office representative wasn't not either polite nor helpful.

January 17, 2025
mycar Tyre & Auto - Broadmeadows logo

Reply from mycar Tyre & Auto - Broadmeadows

Hi Jane​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

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