mycar Tyre & Auto - Broadmeadows Reviews 

214
TrustScore 4.5 out of 5

4.3

Pearcedale Parade, 3047 Broadmeadows, VIC, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Bought 5 new tyres and got it done instantly without making any prior appointment and that was at 5pm on a Friday 2 weeks ago. Got the tyres at a reasonably cheap price. Customer service second to non... See more

Rated 5 out of 5 stars

Mycar is a great business to deal with. "Good old fashioned service!' As always. Silvio was the Broadmeadows Service Manager on the day of my car service. Friendly, Informative and gave me "peace of m... See more

Rated 5 out of 5 stars

Great service. Mum need all 4 tyres replaced after dad passed and the guys here were just awesome. Such a smooth process for us 100% recommend


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Broadmeadows

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

214 reviews

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4.3

All reviews

(214)

35,705 reviews in the last 12 months

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Rated 5 out of 5 stars

I booked a tyre replacement online

I booked a tyre replacement online. Really quick easy booking to make. Very nice guy on the reception/customer service desk. The tyre replacement was completed within the time frame given and really well done . New tyres are perfect and I am really happy with the amazing customer service provided by the Broadmeadows Mycar store. Thank you.

January 3, 2025
Rated 2 out of 5 stars

I had to have two tyres replaced due to…

I had to have two tyres replaced due to pot hole damage. I also paid for a wheel alignment. I had to take my car back a few days later to correct the wheel alignment again as it was pulling to the left. I personally don't think it was done the first time. Not happy that I had to waste another day getting my car right when it should of been done correctly the first time.

December 27, 2024
mycar Tyre & Auto - Broadmeadows logo

Reply from mycar Tyre & Auto - Broadmeadows

Hi Kerryn​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 1 out of 5 stars

Poor servicing

Wasted $300 just for servicing on top of parts and labour costs. Only thing I could see is, just oil and filter change that's all.

December 20, 2024
mycar Tyre & Auto - Broadmeadows logo

Reply from mycar Tyre & Auto - Broadmeadows

Hi Suds​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 1 out of 5 stars

Breaks

Just got my front breaks done with new rotators and pads. The next day whilst driving I heard the same squealing sound…I rang up again and asked them “Why are my breaks still squealing?” Their response was that “The front breaks have been done and the mechanic has told me that you have enough padding left on your back breaks and didn’t need replacing” I then replied “So why are they squealing if I have enough padding?” His response was “Well you’ll obviously need to get you back breaks done”

I have never been so furious before and will never again go back there again!!!

December 17, 2024
mycar Tyre & Auto - Broadmeadows logo

Reply from mycar Tyre & Auto - Broadmeadows

Hi Benjamin​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Great service from the moment I walked…

Great service from the moment I walked in. I was expecting to get a quote on Christmas Eve for repairs to my vehicle. Not only did I receive a phone call with the quote, they were able to complete the repairs on the same day and my car was ready for pick up just after 3pm.
The customer service was amazing and my car drives like it’s new again.
I would highly recommend mycar Tyre & Auto Broadmeadows and I will definitely continue to take my business there for all of my car needs.

December 24, 2024
Rated 5 out of 5 stars

Excellent service

I attended the store on recommendation of a friend on the 19/12/24 and enquires if i could have a wheel alignment at short notice and was
accepted and done within the hour and on time.
Alignment was excellent and the service was courteous and professional.
They have my business in future!

December 19, 2024
Unprompted review
Rated 5 out of 5 stars

Very happy with the overall experience

It was easy that it can be booked online and paid online as well, all i had to do was drop my car at the designated time and pick it up when it was done.
Also 12 month roadside assistance with any logbook servicing is very handy.

November 16, 2024
Rated 1 out of 5 stars

Windscreen washer fluid is not coming out after basic servicing

After my servicing the windscreen washer fluid is not coming out. I tried and can't repair it myself. I think some electrical connections were disconnected during servicing.

November 7, 2024
mycar Tyre & Auto - Broadmeadows logo

Reply from mycar Tyre & Auto - Broadmeadows

Hi Sadib​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

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