mycar Tyre & Auto - Broadway Reviews 

646
TrustScore 4.5 out of 5

4.6

Broadway Shopping Centre, Enter off Francis Street, 2007 Glebe, NSW, AU


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See what reviewers are saying

Rated 4 out of 5 stars

Julian has been so helpful with my car service experience right from the start of booking to delivering the car after service. I have been taken my vehicle to this place for service for the past few... See more

Rated 5 out of 5 stars

Customer service was truly excellent - very helpful and very pleasant. Car service was well done, without a huge wait. I filled in time by seeing a film at Hoyts cinema upstairs and a doing a bit... See more

Rated 5 out of 5 stars

I was well looked after by Julien and Marco at mycar Broadway. They promptly fitted me in that day and made sure my car was safe, sound and good to go - immediately before a long journey home fol... See more

Rated 5 out of 5 stars

I had 2 headlights out & a long distance drive ahead. Marco immediately booked replacement and whilst attending his service tech found an alternator belt problem so they squeezed fixing into an alread... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Broadway

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Broadway Shopping Centre, Enter off Francis Street, 2007, Glebe, NSW, Australia

  • (02) 9212 8922

4.6

Excellent

TrustScore 4.5 out of 5

646 reviews

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4.6

All reviews

(646)

35,725 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy booking

Easy booking, warm welcome, timely service and talked through all my options, not trying to oversell offering excellent service and practical advice…Thankyou

January 9, 2026
Rated 5 out of 5 stars

Really easy to book

Really easy to book, team were communicative, explained the repairs, added on a safety check that was needed. Really good experience.

January 9, 2026
Rated 1 out of 5 stars

1) The young South American guy is dreadful

1) The young guy is dreadful. He might think he can speak English, but the rest of the English world is trying to understand what the hell he is saying. All ‘My Car’ does is employ kids and they unscrupulously use the customers’ bank cards…to tap and oh he needs a payment…a payment for what. All they want to do is to extract large sums of money with zero comeback…and zero in return. DO NOT GO THERE.

January 10, 2026
Rated 5 out of 5 stars

Convenient and quality

Quick, efficient and extremely helpful. Was so convenient being inside the shopping centre, will definitely be back if I have any more troubles with my tyres

January 6, 2026
Rated 2 out of 5 stars

I was told my car needed a service when…

I was told my car needed a service when I booked it in for a safety check inspection. My car had been serviced by another mechanic less than 2 months ago. When I asked why, the mechanic couldn’t even explain his recommendation. This appeared to be a dishonest attempt to make me spend more money unnecessarily.

When I picked my car up it was illegally parked in a disabled car spot without the hand break engaged.

January 6, 2026
Rated 5 out of 5 stars

First time customer

First time customer, Marco couldn't have been more helpful. I took my car in and was diagnosed, quoted and and fixed within 2 hours. Excellent customer service and I'll be back

December 29, 2025
Rated 5 out of 5 stars

I needed a new tyre due to a stray…

I needed a new tyre due to a stray screw on the road. Once again Mycar Tyre & Auto at Broadway had come to my rescue.
My car was fixed within the hour. They also offer roadside assist.
I can relax knowing that I'm in good hands with the team at Broadway.

December 27, 2025
Rated 2 out of 5 stars

Take Care When Buying Tyres on Sale Days!!

Bought 4 tyres at Mycar’s Black Friday sale. Confirmed a time for fitting & received a confirmation email. Arrived at the Broadway location at the booked time only to be told that a booking did not exist in the system. Showed the booking confirmation & booking number but the owner would not accept the tyre purchase at the Black Friday sale prices. Told me that it was likely as I didn’t pay for the purchase at time of sale, it did not register in the system. I was not given an option to pay at time of purchase as I would’ve definitely paid. I told the owner that I had had my other car for tyres at Broadway & paid in full on completion. He told me to contact Mycar HQ - which is impossible for a franchised company - no numbers listed or option given when you call Mycar 😡. I am certain that I’m not the only person this has happened to? Be careful when buying on sale days from this company!

November 29, 2025
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