mycar Tyre & Auto - Brookvale Reviews 

467
TrustScore 4.5 out of 5

4.7

Corner of Green Street and Cross Street, Cross Street, 2100 Brookvale, NSW, AU


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Rated 5 out of 5 stars

Had my car booked in for a Service and Registration check on Saturday. Manager was very friendly & nothing was a problem. Workshop was clean and tidy which means the staff take pride of their worki... See more

Rated 5 out of 5 stars

My car's headlight is blown out.And I went to your workshop for a non booking urgent repair in the morning on this Thursday as I had to work that afternoon. The technician replaced the bulb in 10 min... See more

Rated 3 out of 5 stars

Lots of additional costs to the amount already paid. The staff member who called wasn't friendly and had it felt like he was frustrated about having to explain why there were going to be additional c... See more

Rated 5 out of 5 stars

The manager michael was most efficient and helpful as he listened to my needs as to which tyres I thought needed replacement and rotation and he then gave his recommendation which we agreed upon. I w... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Brookvale

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Corner of Green Street and Cross Street, Cross Street, 2100, Brookvale, NSW, Australia

  • (02) 9212 8912

4.7

Excellent

TrustScore 4.5 out of 5

467 reviews

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4.7

All reviews

(467)

35,619 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just had my car service

Just had my car service, and was very impressed. I've often felt like I've been ripped off at other places, but mycar guys gave me an honest assessment, and I shall definitely be returning. Thanks.

February 9, 2026
Unprompted review
Rated 3 out of 5 stars

Work repairs were good

Work repairs were good. But charged twice for my pink slip. Was told $51 refunded straight away. 2 days later NO REFUND YET. Not showing in bank, pending or Not. Looks like another visit to My Car .... Yeah

January 27, 2026
mycar Tyre & Auto - Brookvale logo

Reply from mycar Tyre & Auto - Brookvale

Hi Dave​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Great service they really care.

From the moment I booked my two cars in with Dax in brookvale, things ran smoothly. I was informed when the tyres were in stock and booked two fitt8ng days. I am a car enthusiast and Dax took it upon himself to reassure me all care would be taken to ensure my AMG rims would not be damaged during the tyre replacement. Dax actually did both tyre fitting for each car as well as wheel alignments and to his word all rims are not marked and the wheel alignment is bang on. These guys actually care about your vehicles and provide excellent customer service, they have certainly won me over and I will be sure to use them again.

January 13, 2026
Rated 5 out of 5 stars

Excellent…

Yet again My Car Brookvale were helpful, efficient & professional! I wouldn’t go anywhere else. Thank you!

January 9, 2026
Rated 5 out of 5 stars

Great service & quick turnaround

Even though I wasn't able to book online (which I would have preferred), when I went into the shop, they were super friendly and got me in quickly over the Christmas break. Dropped off at 9 am and picked up at lunch time, so a nice, quick turnaround. Will most likely come back for the next service in 12 months.

January 4, 2026

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