Had my car booked in for a Service and Registration check on Saturday. Manager was very friendly & nothing was a problem. Workshop was clean and tidy which means the staff take pride of their worki... See more
Location
Switch locationCorner of Green Street and Cross Street, Cross Street, 2100 Brookvale, NSW, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My car's headlight is blown out.And I went to your workshop for a non booking urgent repair in the morning on this Thursday as I had to work that afternoon. The technician replaced the bulb in 10 min... See more
Lots of additional costs to the amount already paid. The staff member who called wasn't friendly and had it felt like he was frustrated about having to explain why there were going to be additional c... See more
The manager michael was most efficient and helpful as he listened to my needs as to which tyres I thought needed replacement and rotation and he then gave his recommendation which we agreed upon. I w... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Brookvale
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Corner of Green Street and Cross Street, Cross Street, 2100, Brookvale, NSW, Australia
- (02) 9212 8912
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The guy on reception is excellent
The guy on reception is excellent. Nothing too much trouble. Great customer service.
The team was efficient and courteous…
The team was efficient and courteous and kept me fully informed of any needed extras and the cost.
Just had my car service
Just had my car service, and was very impressed. I've often felt like I've been ripped off at other places, but mycar guys gave me an honest assessment, and I shall definitely be returning. Thanks.
Great service
May use AI-assist with repliesRead more
Work repairs were good
Work repairs were good. But charged twice for my pink slip. Was told $51 refunded straight away. 2 days later NO REFUND YET. Not showing in bank, pending or Not. Looks like another visit to My Car .... Yeah

Reply from mycar Tyre & Auto - Brookvale
Great service they really care.
From the moment I booked my two cars in with Dax in brookvale, things ran smoothly. I was informed when the tyres were in stock and booked two fitt8ng days. I am a car enthusiast and Dax took it upon himself to reassure me all care would be taken to ensure my AMG rims would not be damaged during the tyre replacement. Dax actually did both tyre fitting for each car as well as wheel alignments and to his word all rims are not marked and the wheel alignment is bang on. These guys actually care about your vehicles and provide excellent customer service, they have certainly won me over and I will be sure to use them again.
straightforward
straightforward, no fuss, no unnecessary costs, friendly, polite - no stress : )
Super efficient and pleasant service…
Super efficient and pleasant service from Luke and co. Will definitely return when my car needs further attention. Thank you.
The service was carried out as…
The service was carried out as discussed any work that was required they contacted me first to approve it.
Excellent service.
Luke did everything on or before time
Luke did everything on or before time , great service.
Excellent…
Yet again My Car Brookvale were helpful, efficient & professional! I wouldn’t go anywhere else. Thank you!
Great service & quick turnaround
Even though I wasn't able to book online (which I would have preferred), when I went into the shop, they were super friendly and got me in quickly over the Christmas break. Dropped off at 9 am and picked up at lunch time, so a nice, quick turnaround. Will most likely come back for the next service in 12 months.
Great at fitting our car into their…
Great at fitting our car into their busy schedule. Really appreciated it
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







