The whole experience of having my car serviced was easy from booking in, dropping the car off and picking up after the service was completed. Price was quoted prior to service so was prepared for cos... See more
Location
Switch locationGrand Plaza Shopping Centre Enter off Private Road, 4118 Browns Plains, QLD, AU
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See what reviewers are saying
The customer service team and vehicle service team are knowledgeable and helpful when it comes to your vehicle. MyCar tyre and Auto at Browns Plains Qld do quality work and work with you to get your v... See more
First time using Mycar to service my car. Seems well organised. Did mention my front tyres will need replacement shortly. Did not discuss anything else about my car. Customer service could improve reg... See more
I have been getting all my services & repairs for a few years now through mycar browns plains & do not trust anyone else with my car. They are always reliable, efficient & affordable. They always take... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Browns Plains
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Grand Plaza Shopping Centre Enter off Private Road, 4118, Browns Plains, QLD, Australia
- (07) 3215 8306
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Excellent professional service…
Excellent professional service delivered on time and at a competitive price. Left feeling positive and confident that my vehicle had been competently serviced.
Excellent
Friendly, helpful and happy to answer questions/explain servicing and great customer service. They always do a great service on my car.
Team members were lovely and easy to…
Team members were lovely and easy to contact via phone. Fit me in to be seen with almost no notice, which was super helpful and also fit me in on a separate occasion as a walk-in. Furthermore, they were also able to do additional services on my car, after my last minute request. Great priced (cheaper than I expected) and offer multiple complimentary services/ options, which are highly beneficial and appealing. Also honest with services needed, which is highly appreciated as someone with little car knowledge.
New tyres
I booked my car in for 10am for new tyres to be fitted & was told it would be 2 hours. I went back at 12pm to pick up my car & it hadn't even been started on. There was no communication with me to let me know that it wouldn't be ready. I wasn't very happy as I wasn't feeling well due to cancer
treatment .
However when I went back an hour later to pick up my car they did redeem themselves & told me they wouldn't charge me for the wheel alignment
Good service
Good customer feedback on my issues and work done as per my request.
The service to my car was done and finish at a prompt time. The feedback to my car issues by reception was done by a reasonable manner and good suggestions were given.
Friendly and professional service
Friendly and professional service. Fixed problem local dealer dismissed.
Awesome team
Good customer service with a smile they…
Good customer service with a smile they listen to your concerns about the car and rectify once booked in
Thank you 😊
It’s nice and clean done like a fully…
It’s nice and clean done like a fully experienced.i feel good when i drive it better than before thanks guys appreciated ✅
Great people
Great people. Great communication. They take amazing care of our aging cars.
Wasnt that happy with service at Browns Plains
Have always used Mycar Sunnybank Hills and now living in Browns Plains and found the service a little disappointing.Went to pixk up my car and was advised i needed tyres and some other things soon but it seemed they were so busy it felt like they were happy withme getting my service and that was it.may prefer to go back to Sunnybank Hills next time.Have been a customer for many years and spent plenty of money as well.Just found the service a little cold and uncaring when dropping off and picking up the car.Its as if they were too busy maybe over booked? A phone call and i could have said yes to new tyres!
Great value, service and advice
I have been going to the Browns Plains store for my services for a few years, and they always do a great job. Even though they are very busy, they are very supportive. Services are well priced and they provide predictable quotes for the next service, so that you can plan ahead. Their roadside assistance that comes from their services is fantastic, saving me an RACQ subscription. They also provide great plans for tyres, brakes etc, which was unexpected and will save us money in the long run. The only challenge, and the reason for losing a star, is getting a booking when the unexpected happens, as they are very busy. Still the place I will continue to service my cars going forward.
Efficient and polite service from beginning to end
Efficient and polite service from initial telephone contact to completion of repair. The price charged was even less than phone quotation. That’s pure honest service.
fast
fast, efficient service, polite front desk staff with all info given and all questions answered and explained if needed
Friendly staff- my regular crew had…
Friendly staff- my regular crew had changed workshops - good way to build confidence with new work shop
work was completed on time and to the letter. Highly recommend
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