mycar Tyre & Auto - Bundaberg Reviews 

339
TrustScore 5 out of 5

4.8

Hinkler Central Shopping Centre Corner of Electra Street, Maryborough Street, 4670 Bundaberg Central, QLD, AU


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See what reviewers are saying

Rated 5 out of 5 stars

The staff at MyCar were very friendly, explained what they would be doing and the work was carried out in the time specified. I have been going to them now for 3 years and have always been very pleas... See more

Rated 5 out of 5 stars

I DONT LIKE TO BE LIED TO!! The staff at my car Hinkler were absolutely brilliant to talk to, sound advice, and no waffle. A breath of fresh air. I've been to a few other companies and they j... See more

Rated 5 out of 5 stars

Friendly, professional, work was actually carried out properly. Quote was sent promptly. Dropped by to talk over a plan for the required maintenance. Car wax s dream to drive after picking it up. Th... See more

Rated 5 out of 5 stars

Efficient and pleasant service. Not at all a stressful or unpleasant experience as I had last time at my local Honda dealership. Everything went v smoothly, I was informed when car was ready and had e... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Bundaberg

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Hinkler Central Shopping Centre Corner of Electra Street, Maryborough Street, 4670, Bundaberg Central, QLD, Australia

  • (07) 4848 7501

4.8

Excellent

TrustScore 5 out of 5

339 reviews

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4.8

All reviews

(339)

35,721 reviews in the last 12 months

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Rated 3 out of 5 stars

Disappointing

My previous experience with this venue have been great but this one did not live up to those previous experiences.
One of the main reasons I had got around to booking the car in for service was to get my drivers window to open. I accept that they could not make this happen on the day but I was promised a call the next day when they had sourced the parts. This call never happened, nor did it happen the day after that. (Since then I have been unavailable.) A call to say that they hadn't sourced the part but were still trying to do so, keeping me updated would have been appreciated. It is not good customer service to make a promise that you do not keep.
I'm sure the work that they did do was fine. I'm not at all mechanically minded so I really do not know and cannot comment on that.

December 17, 2024
mycar Tyre & Auto - Bundaberg logo

Reply from mycar Tyre & Auto - Bundaberg

Hi,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Excellent service

Excellent service, convenient location, easy on-line booking - exactly what I was looking for after moving to Bundaberg

December 16, 2024
Rated 1 out of 5 stars

Got ripped off at Bundaberg mycar…

Had a service at Bundaberg mycar yesterday 28/11/24. Was told my water pump was no good and needed replacing. After it was replaced they tell me the noise was from my timing chain and there was nothing wrong with the water pump. They charged me $390.00 for something I did not need. Also on my tax invoice it says vehicle road test, a lie, my car was still on the hoist when I went in to pick it up. I will never use mycar again.. They are a rip off.

November 28, 2024
Unprompted review
mycar Tyre & Auto - Bundaberg logo

Reply from mycar Tyre & Auto - Bundaberg

Hi Glenn​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

What a great customer service experience!

The entire experience with the team at their Bundaberg store was great. From making my booking over the phone, their availability of stock and ability to accommodate my very last minute booking, and the extremely friendly staff in store. Not to mention the great price and Flybuys. Top experience all round!

November 5, 2024
Rated 3 out of 5 stars

Unfortunately my car did not fit into…

Unfortunately my car did not fit into the car park at Bundaberg. I had to divert to south of Noosa. It’s a shame they don’t make clear the height restriction on the website.

The service at Maroochydore was deal with very efficiently so thanks to them for seeing it through. The problems are with head office and not the beach itself and they told me they are allways dealing with this issue.

I will take my car back though as the fixed price servicing is good value.

November 4, 2024
Rated 5 out of 5 stars

Polite

Polite, friendly highly skilled people whom when above their job descriptions with expertise beyond my expectations. The credit for my family's safety gose to them.

November 7, 2024

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