mycar Tyre & Auto - Burleigh Heads Reviews 

232
TrustScore 4.5 out of 5

4.5

Corner of Kortum Drive and Ramly Drive, 4220 Burleigh Heads, QLD, AU


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Rated 5 out of 5 stars

As a regular customer I came in with a tyre pressure problem. The staff member I saw was very helpful and looked at the issue straight away for me. He identified the problem and was able to fix it w... See more

Rated 4 out of 5 stars

I have been having my car serviced at mycar Burleigh Heads QLD for over 10 years. The staff there have always looked after my car excellently and provided professional, reliable and timely advice on w... See more

Rated 5 out of 5 stars

Wow these guys went above and beyond. They were the only mechanics on the gold coast whom were open to "have a look" on a Friday afternoon after my car broke down. Towed it to theirs and was back up a... See more

Rated 5 out of 5 stars

Very helpful and transparent customer service. Explained everything really well and advised what needed to be done . No scare tactics that is often used when females customers know nothing about cars.... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Burleigh Heads

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Corner of Kortum Drive and Ramly Drive, 4220, Burleigh Heads, QLD, Australia

  • (07) 3215 8308

4.5

Excellent

TrustScore 4.5 out of 5

232 reviews

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4.5

All reviews

(232)

32,288 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Overall

Overall, efficient great service, friendly helpful staff 👍

May 10, 2024
Rated 1 out of 5 stars

Speak to the store

Tried to do online chat no one answered rang the store but went through to a call center finally got through to the store only to be told no stock when the web site said limited stock. Store staff very helpful but web site info and call centers a big No as we what to speak to the people who run the store this is the third sale they have now missed out on .

April 10, 2024
Unprompted review
Rated 1 out of 5 stars

worst experience ever at burleigh heads my car

worst experience at burleigh heads My car, booked a service 2weeks ahead at 2pm. called the shop at 1.59pm to confirm the location so we can drive in, male staff said they were overbooked have 4 cars waiting to be serviced but only 3 hours left and they were under staffed. asked why we cant go in when we have a booking at 2pm, he repeated " youre not understanding this, we have cars waiting and we cant do it". So why take bookings??? We bought a brand new car for the first visit to the shop to have the software to be updated but this reception staff have ruined the whole experience.

March 14, 2024
Unprompted review
Rated 5 out of 5 stars

The guys at Burleigh were so helpful…

The guys at Burleigh were so helpful when I needed a service , great price and amazing explanation of what needed to be done in a way I could understand, damo really explained it well for me .will certainly be my regular mechanic moving forward.

March 4, 2024
Unprompted review
Rated 5 out of 5 stars

What is it that all consumers are honestly looking for....

What is it that all consumers are honestly looking for ?
Honesty, service and price are at the top of my list. If you're like me, then I can honestly reccomend Jai down at Mycar Tyre and auto Burleigh Heads. He's the real deal. I've had the pleasure of getting my BYD Atto 3 EV serviced by Mycar Burleigh Heads on several occasions now. On each occasion Jai has been the consumate professional. I have been in the mechanical trade for over 40 years and I know when mechanics or service advisors are trying to upsell especially when it's not needed.
Everytime I've reached out to the guys at Mycar Burleigh Heads, they've gone above and beyond. I've felt like "this is the way my father taught me to do business"
So I strongly recommend that anyone, looking for old school service, honesty along with truly professional advice, plus the added bonus of earning flybuy points on the transaction.
Go down and see Jai.
He won't let you down 👍

February 7, 2024
Unprompted review
Rated 5 out of 5 stars

Natalie was amazing and very…

Natalie was amazing and very informative. Did a free battery test and was so helpful and friendly and gave me a great price. Damo fitted a new battery for me in record time and was also very helpful and friendly. I trust my car with these guys anytime!! Thank you so much Natalie & Damo, appreciate your honesty and help!!

February 3, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent car knowledge and customer service

I am from out of state and had an issue with my car just before Christmas when we arrived on the Gold Coast. The team were fantastic to deal with, went out of their way to help, and kept me informed across the whole process. Would highly recommend.

December 22, 2023
Unprompted review
Rated 5 out of 5 stars

Can’t fault this place

Can’t fault this place. They go over and above to accommodate to have my Tyre fixed quickly. Would 100% recommend. Great service from Jai. Really great warranty on the tyres.
I’ll be back again and again.

August 5, 2023
Unprompted review
Rated 5 out of 5 stars

Jack was brilliant

Jack was brilliant. Booked me in immediately and had my car back the next day. But what impressed me most, is that I received a follow-up call the next day. I've been around for a while and that was a first.

July 13, 2023
Unprompted review

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