mycar Tyre & Auto - Campbelltown Reviews 

377
TrustScore 4.5 out of 5

4.4

Campbelltown Mall, Enter off Queen Street (in the Level 2 carpark), 2560 Campbelltown, NSW, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Easy to book online for the pink slip my car required, next day service available, easy to find and appreciate that it’s close to the shop so I could keep my toddler busy while we waited. Liked being... See more

Rated 5 out of 5 stars

Mycar in Campbelltown are great. They listen to your issue/s & provide a reasonable price that they bill people. The staff that works there are very nice indeed especially Paul. I've been going... See more

Rated 5 out of 5 stars

The staff are always friendly. Communication from them about the car is always good. Service is always finished in the time specified

Rated 5 out of 5 stars

Literally the best servicing and tyres providers in the whole of NSW if not also Australia.. Thank God I found them, I have never dealt with a servicing business that is as high-quality and low cost l... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Campbelltown

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Campbelltown Mall, Enter off Queen Street (in the Level 2 carpark), 2560, Campbelltown, NSW, Australia

  • (02) 9212 8944

4.4

Excellent

TrustScore 4.5 out of 5

377 reviews

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4.4

All reviews

(377)

32,205 reviews in the last 12 months

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Rated 2 out of 5 stars

Staff are lovely but a little careless

Staff are lovely. They ordered the wrong tyres and price matched a better tyre for me, which I appreciated. The reason for my low rating is the damage that was done to my rims after they changed my tyres. Looks like whatever tool they use to remove the tyre has scratched every rim, there is also a chunk taken out where perhaps a tool was dropped onto a rim. Quite disappointing. And no my rims had no damage previously. Have used MyCar for a few pink slips with no issue.

April 10, 2025
Rated 5 out of 5 stars

Mycar in Campbelltown are great

Mycar in Campbelltown are great. They listen to your issue/s & provide a reasonable price that they bill people.

The staff that works there are very nice indeed especially Paul. I've been going there even before when they were KMart Auto & now as Mycar for 17 years now & they continue to provide great service.

Thank you Mycar Campbelltown, great technical skills & exceptional customer service, guys!

April 11, 2025
Rated 1 out of 5 stars

I would not recommend this…

Had an unfortunate experience with this company. Booked 8am Monday appointment to change two tyres that appeared to be in stock through website portal, attended 8am Monday appointment to be told they did not have the tyres in stock but they would order and ensure it would be there by lunch that day. As I had work I couldn’t stay until lunch and I was then rebooked for the next day to attend at 8am to do the fitting. I arrived on Tuesday and handed in my keys to the from desk and 15mins later received a call from a representative saying they did not have the tyres in stock and that I would need to wait until lunch time to receive the car. I was not able to wait as I had work commitments. Some clear failures in communication and management of their stock that could have not led to wasting my time or theirs.

April 9, 2025
mycar Tyre & Auto - Campbelltown logo

Reply from mycar Tyre & Auto - Campbelltown

Hi Rose​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Great friendly service

I have my car and husband's car serviced and rego checked with the team here for almost 10years, and will continue to go there. The team are lovely and friendly, I highly recommend them.

February 27, 2025
Rated 1 out of 5 stars

Very unprofessional service

I received a msg to say my new tyre had been fitted and my car was ready to pick up. On arrival the manager asked me to wait about 30 mins. 45 mins later I returned to see the car still on the hoist and was being lowered and the driver was about to reverse down the ramps. The manager ran out yelling stop! The driver had failed to lower the hoist to a safe level and had failed to disengage the car from a holding bracket under the car. This would have resulted in the undercarriage being damaged. He informed me the driver was an apprentice and it was only his 3rd day on the job. I paid the $195 for the tyre and was almost at home when the manager rang to inform they’d also forgotten to put my spare back in the boot. So today I had to go back to collect it at my expense. I won’t be returning.

February 24, 2025
mycar Tyre & Auto - Campbelltown logo

Reply from mycar Tyre & Auto - Campbelltown

Hi Lee​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Prompt

Prompt, friendly , and explained what they were going to do

January 10, 2025
Rated 5 out of 5 stars

pink slip

The service was good. I have been going there for about 30 years from when it was Kmart auto.

February 12, 2025
Rated 1 out of 5 stars

Can't trust them for the work done !!

They forgot to rotate the tyres, Good that I put a mark on the tyres before handing in the car.
On pick up the paperwork and the mechanic said it done - tyres rotated.
Then went back to them after checking myself.

Can't trust what they say, now not sure if they did change the other things like oil etc !!

February 8, 2025
mycar Tyre & Auto - Campbelltown logo

Reply from mycar Tyre & Auto - Campbelltown

Hi,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

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