mycar Tyre & Auto - Castle Hill Reviews 668

TrustScore 4.5 out of 5

4.7

Castle Towers Shopping Centre Enter off Pennant Street, opposite Les Shore Place, 2154 Castle Hill, NSW, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Prompt attention when leaving the car and later when collection. Costs explained up-front. No surprises. Kept in contact regarding anything extra found. Friendly and helpful staff. Very clean Works... See more

Rated 5 out of 5 stars

Booked in for rego check, told completion time on leaving car, returned shortly before that time, vehicle was ready and fully passed the checks

Rated 5 out of 5 stars

Booking was easy. Pre-appointment communications were clear (shoutout: Sam), as were the communications during the appointment. Saturday appointments were convenient. Roadside assist is a nice bonus.... See more

Rated 5 out of 5 stars

Had a great experience with mycar castle hill. The guys were super helpful and finished my tyre replacement very quickly, thankyou!


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Castle Hill

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Castle Towers Shopping Centre Enter off Pennant Street, opposite Les Shore Place, 2154, Castle Hill, NSW, Australia

  • (02) 9212 8930

4.7

Excellent

TrustScore 4.5 out of 5

668 reviews

5-star
4-star
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2-star
1-star

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Rated 5 out of 5 stars

Great experience

Booking was easy. Pre-appointment communications were clear (shoutout: Sam), as were the communications during the appointment. Saturday appointments were convenient. Roadside assist is a nice bonus. 10/10 would come back again.

May 3, 2026
Rated 1 out of 5 stars

I completed my pink slip renewal rego…

I completed my pink slip renewal rego at Mycar Castle Hills on May8,2026, but I didn't know why a change wiper refill was required. Was it reasonable to add extra service for the brake check? So it is unnecessary to put an extra item on.

May 9, 2026
Rated 5 out of 5 stars

Booked in for rego check

Booked in for rego check, told completion time on leaving car, returned shortly before that time, vehicle was ready and fully passed the checks

May 6, 2026
Rated 1 out of 5 stars

Trying to rip off with unnecessary work…

Trying to rip off with unnecessary work as mandatory for pink slip

May 6, 2026
mycar Tyre & Auto - Castle Hill logo

Reply from mycar Tyre & Auto - Castle Hill

Hi Jpj​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Good Team. Good Car Service

Prompt attention when leaving the car and later when collection. Costs explained up-front. No surprises. Kept in contact regarding anything extra found. Friendly and helpful staff. Very clean Workshop.

April 30, 2026
Rated 5 out of 5 stars

Thanks

Super easy to deal with to book in. All ran super smooth on the day.

Thank you!

April 30, 2026
Rated 5 out of 5 stars

Fabulous service

Fabulous service, friendly staff and helpful regarding my transport to and from home. Well done My Car Castle Hill. Thank you.

April 23, 2026

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