Prompt attention when leaving the car and later when collection. Costs explained up-front. No surprises. Kept in contact regarding anything extra found. Friendly and helpful staff. Very clean Works... See more
Location
Switch locationCastle Towers Shopping Centre Enter off Pennant Street, opposite Les Shore Place, 2154 Castle Hill, NSW, AU
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See what reviewers are saying
All work done as described. Was given a discount on the service and repairs unfortunately no one noted the discount on the invoice so when my wife came to pick up the car she payed the undiscounted pr... See more
Outstanding Performance great team professionalism respect and expertise. I was flustered when I came in and they fixed it fast and without question. Exactly the same level service as 18 months ago, s... See more
Honest & dependable. MyCar Tyre and Auto consistently have delivered service I can trust. Significantly cheaper than Volkswagen, as well as trying to find solutions (for example when Volkswagen trie... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Castle Hill
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Castle Towers Shopping Centre Enter off Pennant Street, opposite Les Shore Place, 2154, Castle Hill, NSW, Australia
- (02) 9212 8930
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Quick turnaround
Quick turnaround, friendly staff. Explained everything in a manner I could understand.
Good customer service and response.
Efficient but more than quoted
Efficient but more than quoted.
Communication was great
good cs..silid team,on time
Helpful and kind
They were so helpful - they took the time to explain the problem and show me the issue. They did not charge me for their time because I decided not to fix the issue. I have used my car castle hill for my rego slips as well - and I always feel like I’m getting and honest service.
Super efficient and professional
Super efficient and professional. The people here make an effort to provide the best service experience.
friendly professional staff
friendly professional staff, work done in agreed time frame
Very professional and helpful staff who…
Very professional and helpful staff who explained everything to me.
Staff was very friendly and helpful
Staff was very friendly and helpful. Kept me posted of what they found and broke down the cost.
The team at mycar Castle Hill have always exceeded expectations
The team at mycar Castle Hill have always been exceptional with all our vehicles.
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