mycar Tyre & Auto - Castle Hill Reviews 

683
TrustScore 4.5 out of 5

4.7

Castle Towers Shopping Centre Enter off Pennant Street, opposite Les Shore Place, 2154 Castle Hill, NSW, AU


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Rated 5 out of 5 stars

Prompt attention when leaving the car and later when collection. Costs explained up-front. No surprises. Kept in contact regarding anything extra found. Friendly and helpful staff. Very clean Works... See more

Rated 4 out of 5 stars

All work done as described. Was given a discount on the service and repairs unfortunately no one noted the discount on the invoice so when my wife came to pick up the car she payed the undiscounted pr... See more

Rated 5 out of 5 stars

Outstanding Performance great team professionalism respect and expertise. I was flustered when I came in and they fixed it fast and without question. Exactly the same level service as 18 months ago, s... See more

Rated 5 out of 5 stars

Honest & dependable. MyCar Tyre and Auto consistently have delivered service I can trust. Significantly cheaper than Volkswagen, as well as trying to find solutions (for example when Volkswagen trie... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Castle Hill

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Castle Towers Shopping Centre Enter off Pennant Street, opposite Les Shore Place, 2154, Castle Hill, NSW, Australia

  • (02) 9212 8930

4.7

Excellent

TrustScore 4.5 out of 5

683 reviews

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4.7

All reviews

(683)

32,242 reviews in the last 12 months

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Rated 1 out of 5 stars

Guess they didn’t check before returning the car

After the worst experience I got my car back with their helpful after hours service. Started to drive home only to find out they had moved the hoses from their secure hooks during the inspection/ troubleshooting process and didn’t put them back so the rubber hoses were loose under the bonnet, and pressing up against my hot engine.

June 24, 2025
Rated 5 out of 5 stars

Did a great job

Did a great job. Infirmed us all the way on what was needed. Car was ready when it should have been. Works was cost effective too.

June 12, 2025
Rated 5 out of 5 stars

Honest and Hassle-Free Service

I bought a set of new tyres from this shop back in March. Recently, one tyre got punctured by a nail, so I went back to order a replacement, fully expecting to pay for it.

While reviewing the new order sheet, I noticed a mention of road hazard coverage. That prompted me to check my original invoice — and sure enough, I had the same coverage from my previous purchase.

I spoke with the staff at the Castle Hill outlet, and they were great. Once they confirmed the coverage, they honoured it without any hesitation — and I didn’t have to pay for the replacement tyre.

Really appreciate their integrity and straightforward service. No fuss, no pushback — just a team that stands by their commitment. Highly recommended!

June 6, 2025
Rated 5 out of 5 stars

Thanks

Had booked online but for whatever reason the booking hadn’t gone through. The guys squeezed me in regardless, so very thankful for that.

May 25, 2025
Rated 5 out of 5 stars

Great staff and experience

They are always friendly and if there are any issue on my car, they would explain well with exact cost. Also repairs are alway prompt and ontime.

May 25, 2025
Rated 5 out of 5 stars

Great team and reliable service

Sam and his team were attentive and also very responsive, as they have been each time I've had to have my car worked on. Easy to work with, very accommodating and make it all round smooth experience when dealing with them even when there were some unexpected issues to resolve this time around.

May 16, 2025

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