Prompt attention when leaving the car and later when collection. Costs explained up-front. No surprises. Kept in contact regarding anything extra found. Friendly and helpful staff. Very clean Works... See more
Location
Switch locationCastle Towers Shopping Centre Enter off Pennant Street, opposite Les Shore Place, 2154 Castle Hill, NSW, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
All work done as described. Was given a discount on the service and repairs unfortunately no one noted the discount on the invoice so when my wife came to pick up the car she payed the undiscounted pr... See more
Outstanding Performance great team professionalism respect and expertise. I was flustered when I came in and they fixed it fast and without question. Exactly the same level service as 18 months ago, s... See more
Honest & dependable. MyCar Tyre and Auto consistently have delivered service I can trust. Significantly cheaper than Volkswagen, as well as trying to find solutions (for example when Volkswagen trie... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Castle Hill
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Castle Towers Shopping Centre Enter off Pennant Street, opposite Les Shore Place, 2154, Castle Hill, NSW, Australia
- (02) 9212 8930
4.7
Excellent
683 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thank you very much
I rang mycar Tyre and Auto at Castle Hill with an emergency and they resolved the matter for me that morning. The staff were extremely helpful, respectful and communicated in a really positive way. Thank you very much for your assistance on the day.
December 16, 2025
Store Manager and his team did a very good job in…
Store Manager and his team did a very good job in accommodating my request for changing three tyres despite a communication issue between the call centre and the service centre. Service was quick and staff were professional.
December 16, 2025
Great customer service
Pricing was explained before the service, friendly staff and very reasonable in price.
December 6, 2025
Quick & efficient for a pink slip
November 21, 2025
Team was very friendly and helpful
Jordan was very friendly and helpful. I know he was a stand-in from Kellyville, but the usual manager, was also good, and don't make you feel like you're obligated to proceed with them.
November 12, 2025
Price matched other dealers quote
Price matched other dealers quote. Willingness of staff to complete job late on a Friday afternoon. Staff were very pleasant and accommodating.
November 7, 2025
Staff were professional and supportive
Staff were professional and supportive. Thanks for the service!
October 31, 2025
Amazing service
Amazing service. Was able to book my car for breaks, pink slip and service within two days. because I bought my tires there, they offer free wheel alignment and tire punctures for the life of the tire. Great communication of cost and time. Would definitely go back.
November 5, 2025
Mycar looks after my car!
The service has not changed in the many years I have been going to mycar formerly, Kmart Auto.
November 4, 2025
I brought me car in for tyres rotation and balancing today. When I picked it up, the steering wheel was covered with dirt and grease, presumably smeared by the mechanic, who did not bother to cover it
I brought me car in for tyres rotation and balancing today. When I picked it up, the steering wheel was covered with dirt and grease, presumably smeared by the mechanic, who did not bother to cover it. So was the dash, driver's door. It was quite disgusting and I had to wash and wipe when I got home. This is most unprofessional and very disappointed with the service. No more Mycar service from me.
October 20, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.