mycar Tyre & Auto - Casuarina Reviews 

378
TrustScore 4.5 out of 5

4.7

Linton Street, 810 Casuarina, Northern Territory, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Excellent service from start to finish, professional, knowledgeable, friendly, ready to go the extra mile from Stevo and his team. I'm a very satisfied customer and would recommend Casuarina mycar to... See more

Rated 5 out of 5 stars

I had a great experience at mycar Tyre & Auto recently. The service was excellent from start to finish. Siam in particular stood out for his attention to detail and his genuine willingness to help. He... See more

Rated 5 out of 5 stars

I owned a Nissan for several years and always took it to MyCar in Casuarina NT, I never had any problems. A year ago I changed cars and now I have an MG. They did its six-month service, and on Friday,... See more

Rated 5 out of 5 stars

After a full brake disc and pad replacement an annoying squeal developed at low-speed with light-braking. Took the vehicle back in and they made adjustments which improved but didn't resolve the issue... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Casuarina

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Linton Street, 810, Casuarina, Northern Territory, Australia

  • (08) 8995 7301

4.7

Excellent

TrustScore 4.5 out of 5

378 reviews

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4.7

All reviews

(378)

32,185 reviews in the last 12 months

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Rated 5 out of 5 stars

MyCar Casuarina ~ Great Service

MyCar Casuarina are really great to deal with. Very professional and efficient and well priced. I just had 2 tyres replaced balanced and aligned and the Team checked my brake pad levels which I wasn’t expecting. Thank you to the MyCar Casuarina Team for great Service!

March 3, 2025
Rated 5 out of 5 stars

Great service

Great service.
Happy with the experience had for my recent service and subsequent visit.

February 18, 2025
Rated 5 out of 5 stars

Satisfied with MyCar services

I have been using MyCar for approx. 15 years and am very satisfied with their services. The combination of excellent customer service, fair pricing, and high-quality offerings makes them a standout choice. I would not hesitate to recommend them to others..

February 26, 2025
Rated 5 out of 5 stars

Quick logbook service

The team were in contact through the day to check on additional repairs needed, and the car was ready for pickup ahead of time.

February 20, 2025
Rated 5 out of 5 stars

I have been a customer for just over a…

I have been a customer for just over a year now! I admit I am a male with absolutely no knowledge of car operation and maintenance. I need to have faith that the mechanics are telling me the truth around issues and problems with my vehicle. Not only does the team at Mycar take the time to explain to me [in very simplistic terms] what the problem is; what needs to be done with it, and if its a simple fix... fit it at no cost!

My only criticism is the parking... a 90% chance of getting a new scratch or dent attempting to leave the lot!

February 18, 2025
Rated 1 out of 5 stars

Horrible car parking bays at this…

Horrible car parking bays at this location, way too tight. When I got home I noticed scrapes on the front passenger bumper. Must have been scraped while it was parked in one of their bays. :(
No scrapes on the car prior to the service.

The actual service and the service manager were fine.

February 7, 2025
mycar Tyre & Auto - Casuarina logo

Reply from mycar Tyre & Auto - Casuarina

Hi David​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Job well done

The team were great, able to do the tyre changes quick and efficiently
Communication was current and very helpful

February 6, 2025
Rated 5 out of 5 stars

Friendly check in

Friendly check in. Kept me informed. Called with any issues. Completed on time. Payment was able to be made online so made pick up quicker.

January 30, 2025

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