Excellent service from start to finish, professional, knowledgeable, friendly, ready to go the extra mile from Stevo and his team. I'm a very satisfied customer and would recommend Casuarina mycar to... See more
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I had a great experience at mycar Tyre & Auto recently. The service was excellent from start to finish. Siam in particular stood out for his attention to detail and his genuine willingness to help. He... See more
I owned a Nissan for several years and always took it to MyCar in Casuarina NT, I never had any problems. A year ago I changed cars and now I have an MG. They did its six-month service, and on Friday,... See more
After a full brake disc and pad replacement an annoying squeal developed at low-speed with light-braking. Took the vehicle back in and they made adjustments which improved but didn't resolve the issue... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Casuarina
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Linton Street, 810, Casuarina, Northern Territory, Australia
- (08) 8995 7301
4.7
Excellent
378 reviews
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Being going to MyCar for years now.
Being going to my car for years now
Location is great! Service is great.
And will continue to be a customer for many more years.
January 21, 2025
Good service
January 8, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Job not done properly.
Liked quick job and text when ready.
Disliked, I asked for a particular tyre to be kept as the spare which wasn't done so I had to get them find the one they took off and re fit it.
Invoice says new valve stems but they were not replaced.
Tyre pressures were not set to correct road pressures, they were all left at fitting pressures of around 45psi.
January 8, 2025
Reply from mycar Tyre & Auto - Casuarina
Hi Danny,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Getting good tyres on my car Android…
Getting good tyres on my car Android response by the lady I spike with good customer service well done
December 31, 2024
Quick and friendly service
I had a RWC check booked in, and wanted to add a battery check later on, which was achieved with a quick phone call. Received a text and a call in one hour of dropping off, both tasks completed. Was advised that the RWC has already been uploaded to MVR and received a paper copy as well. Realized later that there was no additional charge for the battery check. Very happy with the pleasant interactions with the helpful front staff - Steven and Saj. Would definitely be returning for future auto needs.
January 3, 2025
Good customer care and good product
December 28, 2024
Great service
30k logbook service for my VW Amarok.
$300 cheaper than the dealership.
Very prompt and professional. I’ve had several of my vehicles serviced over the years here and literally saved thousands from absurd dealership prices.
December 27, 2024
Got timely servicing and necessary…
Got timely servicing and necessary replacement of parts before holidays
December 23, 2024
Steve and team have great customer service …
Steve and team have great customer service and we are really happy with the service and price.
December 16, 2024
Very pleased of mycar service at Casuarina NT
Easy to make booking. Very accommodating. Received reminder of the booking a day before. Courteous and prompt service
December 6, 2024
Staff were good & guided well to…
Staff were good & guided well to everyone there.
Everything was smooth while dropping off & hand over time of my car.
December 3, 2024
Great service and price checking was…
Great service and price checking was amazing and save us money which was fantastic. Service and delivery of the vehicle was also smooth and excellent.
November 22, 2024
Happy Customer
I have been taken my vehicle to My Car at Casuarina here in Darwin for many years now. The team are very pleasant, professional and friendly. Most specially to Steve and the guy at the reception.
November 20, 2024
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