mycar Tyre & Auto - Charnwood Reviews 

266
TrustScore 5 out of 5

4.9

Reddy Express Service Station, Cnr Lhotsky St and Charnwood Place, 2615 Charnwood, ACT, AU


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See what reviewers are saying

Rated 5 out of 5 stars

I am extremely happy with the service I received from the guys at Charnwood mycar Tyre & Auto. The Manager was very helpful in describing what I needed to have done, there was no “you’ll need to spend... See more

Rated 5 out of 5 stars

My name is Paul McMahon, I recently took my 2012, Subaru Forster, for a service. I spoke to Hamish, to book my vehicle in as I have had my car serviced there before with excellent satisfaction. Once... See more

Rated 5 out of 5 stars

I can't recommend these guys highly enough. They helped me out when I found myself in a really complicated situation with my car and needed to get everything sorted for registration and a roadwort... See more

Rated 5 out of 5 stars

We choose to support local businesses so for several years have had our Mondeo serviced at Charnwood. We always find staff courteous and easy to deal with. Our car continues to run well thanks to r... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Charnwood

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Reddy Express Service Station, Cnr Lhotsky St and Charnwood Place, 2615, Charnwood, ACT, Australia

  • (02) 6129 8114

4.9

Excellent

TrustScore 5 out of 5

266 reviews

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4.9

All reviews

(266)

32,248 reviews in the last 12 months

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Rated 2 out of 5 stars

Overcharging for standard service.

Your company charged $579.30 for a standard service on my wife's Mazda SP25 on 29/01/25 (Invoice: 50087857). The labour charge was $322.20. The work involved no more than changing oil, oil filter, replace oil, air filter, replace brake fluid and some other minor checks. Work that should have taken no more than an hour. This is the most expensive standard service ever for this vehicle. Some justification would be appreciated.

January 29, 2025
mycar Tyre & Auto - Charnwood logo

Reply from mycar Tyre & Auto - Charnwood

Hi Mike​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Local mycar centre providing great car service

We choose to support local businesses so for several years have had our Mondeo serviced at Charnwood. We always find staff courteous and easy to deal with. Our car continues to run well thanks to regular services from our trusted dealer.
An unexpected bonus was a very special deal with a $100 cash discount PLUS a further bonus of 17cents per litre daily off for 8 weeks. Unbelievable!
Thanks so much for this incredible deal. We will remain loyal customers.

September 7, 2024
Rated 5 out of 5 stars

Very happy

Very happy, thank you.
Got in quickly, new tyres and service done in a timely manner. Staff are friendly, everything was made so easy for me.

October 18, 2024
Rated 4 out of 5 stars

Good Service but there are still areas of improvement.

Service is good. Fast diagnosis of the problem and advised the solution. However, i was told i will receive my payment receipt in my email address after i made the payment but i didn't receive it till date. These little things drops the level of service from 5 star to 4 stars.

October 1, 2024
Rated 5 out of 5 stars

Alex and the team were great

Alex and the team were great. Provided solid advice, and were quite prompt in providing a quote. I was contacted with updates over the day. I highly recommend them.

September 12, 2024
Rated 2 out of 5 stars

Asked for wipers to be changed

Asked for wipers to be changed, they told me they are fine. No rubber on one wiper, they other 2 front and back ony smeared and do not clear water.
Did they do anything else, such as change the oil. How do I know.

September 11, 2024
mycar Tyre & Auto - Charnwood logo

Reply from mycar Tyre & Auto - Charnwood

Hi Gerard​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Great customer service and support

Great customer service and support
all staff super friendly
Tyson very courteous and professional
gave me detailed statement of future service needs in order of priority and current costing
Extremely helpful when your car is 2003 And on limited budget allowing you to plan ahead
Thank you, Mycar

September 4, 2024

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