mycar Tyre & Auto - Chatswood Chase Reviews 

52
TrustScore 4.5 out of 5

4.4

345 Victoria Avenue, 2067 Chatswood, New South Wales, AU


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Rated 5 out of 5 stars

I drop my car at Chatswood chase for service and rego inspection. I have received excellent service from George and the store manager Arren. The job was done efficiently, I would highly recommend it t... See more

Rated 5 out of 5 stars

We got advice from the mycar contact number, checked online to decide on tyres, asked and received a best price and booked time for four tyre replacement. They were helpful on the phone, the warranty... See more

Rated 5 out of 5 stars

I had my pink slip and tyres changed at Chatswood Chase. The location was very convenient, and the person at the reception was extremely kind and helpful. He answered all my questions clearly. I high... See more

Rated 5 out of 5 stars

These guys were excellent! George was super helpful and explained everything really clearly. They also did everything really quickly and kept me up to date on any additional things that needed to... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Chatswood Chase

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • 345 Victoria Avenue, 2067, Chatswood, New South Wales, Australia

  • +61 2 9212 8970

4.4

Excellent

TrustScore 4.5 out of 5

52 reviews

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4.4

All reviews

(52)

35,622 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

My dashboard showing maintenance…

My dashboard showing maintenance warning still after services, trying to call shop but too busy no one pick up.

August 26, 2025
mycar Tyre & Auto - Chatswood Chase logo

Reply from mycar Tyre & Auto - Chatswood Chase

Hi Leo​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Great Service and Super Convenient!

I had my pink slip and tyres changed at Chatswood Chase. The location was very convenient, and the person at the reception was extremely kind and helpful. He answered all my questions clearly. I highly recommend this place!

April 29, 2025
Rated 5 out of 5 stars

Highly Recommend

Easy to book, convenient drop off at Chatswood Chase and the job was completed within the advised timeframe.

March 24, 2025
Rated 5 out of 5 stars

Excellent service from mycar

I drop my car at Chatswood chase for service and rego inspection. I have received excellent service from George and the store manager Arren. The job was done efficiently, I would highly recommend it to anyone who needs services on their car. I had my car battery and tyres replaced last year they did a great job.

February 21, 2025
Rated 5 out of 5 stars

Efficient professional service

Efficient professional service. Dropped the car off at the shopping centre they took it away and brought it back ready to go in only a short time for what had tu be done. The fellow at the shops was a really nice bloke. Awesome service

February 6, 2025
Rated 5 out of 5 stars

Easy to deal with

Easy to deal with. Very convenient drop off and pick up at Chatswood Chase car park plus all day parking.

January 23, 2025
Rated 1 out of 5 stars

Scratched my car

Scratched my car and wouldn’t accept liability. Untrustworthy. If you use them, take photos of your car before and after.

December 13, 2024
Rated 5 out of 5 stars

Great experience

Great experience. They were professional, prices were transparent and the work was done efficiently. They called me before doing anything extra. Close to home conveniently located I was able to walk home.

December 6, 2024
Rated 1 out of 5 stars

My daughter draught our car for a rego…

My daughter draught our car for a rego inspection.You would not issue the certificate based on your finding a problem with the brakes and quoted verbally $1700 to repair it.I have been driving for over 50 years and never heard of such an outlandish quote .Is this an example of taking advantage of a young woman whose mechanical knowledge is limited. I had the car looked at by my reguler mechanic who inspected the car and issued the rego slip.
I HAVE NOT DISCOUNTED REPORTING THIS ISSUE TO FAIR TRADING.

December 2, 2024
mycar Tyre & Auto - Chatswood Chase logo

Reply from mycar Tyre & Auto - Chatswood Chase

Hi John​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).

Kind regards

mycar Team

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