I drop my car at Chatswood chase for service and rego inspection. I have received excellent service from George and the store manager Arren. The job was done efficiently, I would highly recommend it t... See more
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We got advice from the mycar contact number, checked online to decide on tyres, asked and received a best price and booked time for four tyre replacement. They were helpful on the phone, the warranty... See more
I had my pink slip and tyres changed at Chatswood Chase. The location was very convenient, and the person at the reception was extremely kind and helpful. He answered all my questions clearly. I high... See more
These guys were excellent! George was super helpful and explained everything really clearly. They also did everything really quickly and kept me up to date on any additional things that needed to... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Chatswood Chase
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
345 Victoria Avenue, 2067, Chatswood, New South Wales, Australia
- +61 2 9212 8970
4.4
Excellent
52 reviews
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Excellent customer experience and convenience
I really appreciated the convenient location of Chatswood Chase, and commitment to the turnaround time - despite the change of service scope!
The person on duty was friendly, provided helpful advice and ensured I got my car on time. I felt valued as a customer - thank you!
November 27, 2024
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At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Poor communication after I dropped the…
Poor communication after I dropped the car as the office was unattended and I was not able to receive updates on when the car was ready.
November 15, 2024
Reply from mycar Tyre & Auto - Chatswood Chase
Hi Mark,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Service was fine however
Service was fine however, not clear where the actual place is especially with all the building works going on.
Also I asked them to charge the car whilst at the service centre, needless to say it wasn't done.
November 21, 2024
EV 1-year service was done promptly and…
EV 1-year service was done promptly and efficiently. Staff were helpful and pleasant
November 13, 2024
Tried this store after my regular…
Tried this store after my regular closed down. Very happy so far. Friendly and quick service.
October 5, 2024
Very friendly service
Very friendly service. Prompt in delivery. Caring and attentive.
October 5, 2024
four tyres, no problems
We got advice from the mycar contact number, checked online to decide on tyres, asked and received a best price and booked time for four tyre replacement. They were helpful on the phone, the warranty is good and we were very happy with the service.
September 21, 2024
Service is very good
Staff is very friendly and save your time as it locate in the shopping center
September 24, 2024
Great customer service
The staff at mycar Chatswood Chase were great both on the phone and in person. Will be back again
September 12, 2024
These guys were excellent
These guys were excellent! George was super helpful and explained everything really clearly.
They also did everything really quickly and kept me up to date on any additional things that needed to be done.
I will always use this particular one in chatswood chase from now on.
Thanks!
August 29, 2024
George was very helpful and friendly
George was very helpful and friendly. Good customer service and very professional.
August 20, 2024
Timely and professional service always…
Timely and professional service always given by Mycar Chatswood Chase. So convenient I drop the car off by the time I finish my shopping car was ready for me to collect. My second visit which I thoroughly recommend.
July 21, 2024
Staff was helpful and courteous.
Staff was helpful and courteous.
The tyres were replaced quickly and without fuss.
July 11, 2024
Oil filter changed while not scheduled
Confused. Doing log book service. Quoted $329. Charged $388
Oil filter changed while not rquired in log book. And i have new filter 6 mth ago. Still waiting for solution/explanation
July 4, 2024
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