mycar Tyre & Auto - Chermside Reviews 

1,104
TrustScore 5 out of 5

4.8

Westfield CHERMSIDE Chermside Way enter via, Banfield Street, 4032 Chermside, Queensland, AU


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Rated 5 out of 5 stars

They went above and beyond at Chermside. Even tho my wipers were intermittent, instead of sending me on my way they spent an entire 20mins trying to get them to fault so they could diagnose the issu... See more

Rated 5 out of 5 stars

The staff were so helpful on the phone as soon as I got a flat tyre. They had appointments available that day. But I needed more time, they were able to order the tyre I wanted and have it organised w... See more

Rated 5 out of 5 stars

Friendly, courteous, professional and very efficient. Car repairs and service completed earlier than expected. Well done to the My Car Tyre & Auto Team members, I have an older car so always talkin... See more

Rated 5 out of 5 stars

Scott walked me through the quote and checked that I understood the cost and what they’d be working on, which made everything super clear. Whether on the phone or face to face, everyone was frien... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Chermside

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Westfield CHERMSIDE Chermside Way enter via, Banfield Street, 4032, Chermside, Queensland, Australia

  • (07) 3215 8313

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,104)

35,678 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Great customer service. Fitted me in same day for tyre repair.
Great communication- phone call to explain what needed to be done.
Great position- able to go shopping while waiting🙂

November 11, 2025
Rated 5 out of 5 stars

Customer Communication is Direct at Mycar

Customer communication is direct with the service manager, not via non-tech intermediaries. The workshop is visible and everyone appears busy and happy. The service menu is simple. Communications are clear.

November 6, 2025
Rated 1 out of 5 stars

I purchased 4 brand new tyres last…

I purchased 4 brand new tyres last August this year. It’s not cheap. It cost me $329 per tyre and paid for wheel alignment for $89. Almost 3 months my front tyres was totally worn out. While I was driving my car pulled me to the left side and I went to the other mechanic because my friends advice me it’s to do with wheel alignment. I went to the other mechanic to checked the car and he told me my tyre was badly worn out. I was shocked because I just bought it. The guy advice me to send it back to my car Chermside for hoping I could claimed the warranty of the tyres. I spoke to the manager name is Scott. He is not a good person to talked to at all…He told me my 2 lower arms was broken. It cost me another $1200 for their on fault. It seems they forgot to do the wheel alignment or if they did it, not adjusted it properly. Scott told me he will replaced the tyres worn out, a brand new. But his lying. It’s a scam! He replaced the tyres but second hand only and polished it to looks new but not brand new! Be careful of them specifically the women like me, don’t know about car.. We trust them to fix it to have peace of mind unfortunately, not all mechanics are serving well their customers. They are dodgy. Appalling behaviours and i will never go back to them MY CAR Chermside. That manager Scott should be sacked!

November 12, 2025
Rated 5 out of 5 stars

Tyre wall tear and replacement

I had a tyre problem that the team immediately addressed on an extremely hot busy day! They not only efficiently fixed and refitted my tyre but I didn’t realise that it was covered under the MyCar plan, so it was under warranty! Wouldn’t have realised if they hadn’t told me! I’m so grateful for their service and integrity!

November 1, 2025
Rated 1 out of 5 stars

I left my car with them to be serviced

I left my car with them to be serviced. I didn’t mention check your oil message on the dashboard but when the claimed that the oil has been checked I mentioned about the message still being there. They were very defensive and got annoyed with me!

November 7, 2025
mycar Tyre & Auto - Chermside logo

Reply from mycar Tyre & Auto - Chermside

Hi Mesta​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

The MyCar team at Westfield Chermside…

The MyCar team at Westfield Chermside are excellent. Above and beyond with their customer service and extremely thorough and knowledgeable in their servicing of vehicles. I wouldn’t trust anyone else with my car, by far the most excellent team.

November 7, 2025

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