They went above and beyond at Chermside. Even tho my wipers were intermittent, instead of sending me on my way they spent an entire 20mins trying to get them to fault so they could diagnose the issu... See more
Location
Switch locationWestfield CHERMSIDE Chermside Way enter via, Banfield Street, 4032 Chermside, Queensland, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The staff were so helpful on the phone as soon as I got a flat tyre. They had appointments available that day. But I needed more time, they were able to order the tyre I wanted and have it organised w... See more
Friendly, courteous, professional and very efficient. Car repairs and service completed earlier than expected. Well done to the My Car Tyre & Auto Team members, I have an older car so always talkin... See more
Scott walked me through the quote and checked that I understood the cost and what they’d be working on, which made everything super clear. Whether on the phone or face to face, everyone was frien... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Chermside
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Westfield CHERMSIDE Chermside Way enter via, Banfield Street, 4032, Chermside, Queensland, Australia
- (07) 3215 8313
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They kept me informed as to what needed…
They kept me informed as to what needed to be done and the work was finished on time
Great Experience
I found the people at My Car Chermside to be helpful polite and a pleasure to deal with. Repairs we're dealt with promptly and Im very happy with the service I received.
The service is always excellent
The service is always excellent, friendly and prompt. I would recommend Mycar to anyone.
Straight forward costs and timely service.
I recently brought my Hyundai i20 in for a service and had a positive experience overall. The pricing was transparent and provided upfront with no surprises. I dropped the car off at 8am and it was ready before 4pm, which was within the expected timeframe.
Communication throughout the process was clear and straightforward. The staff answered my questions without any issues and kept things simple. Most importantly, the car is noticeably handling better since the service. It feels improved, which suggests the work was done properly which you would hope at a mechanics. Overall, a solid, no-fuss service experience that achieved what it needed to.
The guys at Chermside always professional
Scott and the guys at Chermside always thorough and professional. Very accommodating with drop off and pickup with after hours pickup too!
Excellent customer service
Scott, Zac and the rest of the team at MyCar were absolutely excellent! Very open with communication and gave me options about how I should proceed and ensured that I received the best price outcome as well. Previously I have felt overwhelmed going into other mechanics however it was such a great experience at MyCar Chermside - they have a customer for life.
Mycar Experience
Your staff are totally efficient, helpful and friendly. I dealt with both Zac and Scott, and both were most respectful and courteous and, being a regular customer, I felt I was with old friends. The repairs to my car were made as quickly as possible and was ready the same afternoon. As there was a massive storm brewing, and I had to travel by bus to collect the car, Zac suggested I leave the car overnight, to which I readily agreed. Again, service over and above the usual from other businesses.
Job was done well within promised times…
Job was done well within promised times and staff were professional and friendly. Very happy
Very good service
Great customer service!
The manager stayed back late in order for me to pick up my car and took time out of his busy day to check if the keys to my other car were there! Much appreciated, will be back!
Very Helpful second time I've stopped…
Very Helpful second time I've stopped in without booking and were able to assist promptly.
The second car we've taken to mycar
The team at Chermside had my car ready sooner, saved me money and the car felt great to drive afterwards.
Excellent Service at Mycar Chermside
Excellent car servce
Staff will go over and beyond to help with any car issue. Explains the problem and any questions asked. Have serviced my car for 5 years. I recommend Mycar Chermside.
Impressed
Honestly, I was just there to repair my rear right tyre, courtesy of a roofer doing some work at my home. I have to say I was impressed with the service and I had to drive from Ferny Grove to Chermside because closer workshops were completely booked. Just simple good service, as you’d expect, but not often received when it comes car repairs.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







