mycar Tyre & Auto - Claremont Reviews 

239
TrustScore 4.5 out of 5

4.4

Shell Coles Express Service Station 269 Stirling Highway near, Mary Street, 6010 Claremont, WA, AU


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Fabulous service - the mechanic was so friendly - he very kindly offered to do my job on the spot when i was expecting to wait an hour. Then, even better, he very generously decided it would be... See more

Rated 4 out of 5 stars

Car service completed though what seemed like an internal mix up,the four new tyres being fitted had been overlooked. Through some quick action by the staff, the situation was retrieved. I thanked th... See more

Rated 5 out of 5 stars

Keat at Mycar tyre and auto Claremont was very patient in trying to investigate the problem with my car. Most importantly he listened to understand the symptoms and went out of his way to replace a pa... See more

Rated 5 out of 5 stars

Not that i'd recommend doing this, but I rocked up with 5mins till closing with a nail lodged in the tyre. The manager checked to make sure air wasn't leaking before pulling it out and then refused... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Claremont

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Shell Coles Express Service Station 269 Stirling Highway near, Mary Street, 6010, Claremont, WA, Australia

  • (08) 6330 7402

4.4

Excellent

TrustScore 4.5 out of 5

239 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(239)

32,242 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

10/10

so good! i got a message when my car was ready to be collected :) i was told everything that was done to my car, and things i would need to do to my car (but i was told it wasn’t emergent, and i could easily get them done next service!) one of my headlights was blown and i had the replacement bulb in the glovebox. they changed it at no extra cost ! definetly reccomend !

April 27, 2025
Rated 4 out of 5 stars

Good experience

Completed my service by the time I requested. Only criticism is I didn’t receive a call to say it was ready.

April 18, 2025
Rated 2 out of 5 stars

They only had 3 of the 4 tyres…

They only had 3 of the 4 tyres available because the warehouse had sent three and not four of the right tyres. The car had to stay for another 24 hours whilst the fourth tyre was sent out. The fourth tyre was old and not shiny like the other three. The problems seemed to stem from the warehouse. The guys at the workshop were polite and helpful but couldn't control factors outside their control

April 9, 2025
Rated 1 out of 5 stars

Never again

Sent the car there to get a routine service. Car came back with engine light on. Took it back and they said they couldn't do anything about it. First and last time I take it there.

April 8, 2025
Rated 1 out of 5 stars

Failed to do proper test drive on repair

Ask for a diagnostic to find problem with car took 2 days to fix. Failed to check brake condition , car had another bad sound after first repair on wheel bearings mechanics failed to do a safety/test drive and missed problems with brakes . I had to then return after the weekend (shop closed) upon return the following week they had the car for an additional 2 days to diagnose and fix brakes.

March 21, 2025
mycar Tyre & Auto - Claremont logo

Reply from mycar Tyre & Auto - Claremont

Hi Matt,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 4 out of 5 stars

Efficient and honest

Very efficient. And very honest - had requested (and pre-paid for) a wheel alignment together with annual service but the rep pointed out wheel alignment was not required and refunded the money.

February 17, 2025
Rated 5 out of 5 stars

This guys are the best

This guys are the best, I have had my cars a few of them over the years serviced by them and recently I had my old Holden VZ wagon tail shaft played up that they rectified last year just about 1 year and they refixed them and more for FREE under warranty, then another Astra Wagon had brakes and windscreen washer fixed, they did it very economically and prompt. Great place I fully recommend this guys here.

January 21, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look