mycar Tyre & Auto - Claremont Reviews 

239
TrustScore 4.5 out of 5

4.4

Shell Coles Express Service Station 269 Stirling Highway near, Mary Street, 6010 Claremont, WA, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Fabulous service - the mechanic was so friendly - he very kindly offered to do my job on the spot when i was expecting to wait an hour. Then, even better, he very generously decided it would be... See more

Rated 4 out of 5 stars

Car service completed though what seemed like an internal mix up,the four new tyres being fitted had been overlooked. Through some quick action by the staff, the situation was retrieved. I thanked th... See more

Rated 5 out of 5 stars

Keat at Mycar tyre and auto Claremont was very patient in trying to investigate the problem with my car. Most importantly he listened to understand the symptoms and went out of his way to replace a pa... See more

Rated 5 out of 5 stars

Not that i'd recommend doing this, but I rocked up with 5mins till closing with a nail lodged in the tyre. The manager checked to make sure air wasn't leaking before pulling it out and then refused... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Claremont

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Shell Coles Express Service Station 269 Stirling Highway near, Mary Street, 6010, Claremont, WA, Australia

  • (08) 6330 7402

4.4

Excellent

TrustScore 4.5 out of 5

239 reviews

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4.4

All reviews

(239)

32,248 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing service

Amazing service today. I needed a new headlight and was greeted by a friendly efficient gentleman who changed my headlight for me on the spot. Thank you Mycar team at Claremont. Would recommend and I will be back for my next service.

November 22, 2024
Unprompted review
Rated 5 out of 5 stars

I received such amazing service from…

I received such amazing service from the team at mycar Claremont. Hussein went the extra mile to make sure I got the part for my Subaru outback for the best price and took the time to explain what needed fixing to someone who knows very little about cars! I highly recommend them!

November 5, 2024
Rated 5 out of 5 stars

I just had the best customer service at…

I just had the best customer service at MyCar Automative Claremont. Such lovely service from Hussein who kindly and efficiently squeezed me in when my brake pads went on the way to work. Can’t thank you enough! I’ll be back.

October 16, 2024
Unprompted review
Rated 5 out of 5 stars

great same day service

Great availability. Fast same day service. Sorted out my car issues quickly and called me to explain what needed to be done. Friendly staff and reasonable pricing.

September 18, 2024
Rated 5 out of 5 stars

Easy, nice experience

I dropped my car off, they rang me a few hours later to say it was ready. It was seamless, professional and overall, a nice experience and they did not try to up-sell me with issues with the car.

September 4, 2024
Rated 4 out of 5 stars

Good price and product

Good price and product. I didn't award five stars because I booked in to have it done by 10am and that was not possible when I arrived. It was done around 12pm instead.

August 14, 2024
Rated 1 out of 5 stars

The experience has been harrowing for a…

The experience has been harrowing for a what should have been a fairly routine and simple replacement of over flow coolant tank ending up almost causing twice a horrid accident for our Q5 Audi stopping mid road due to extremely un professional servicing and as I write this comment the vehicle is being towed back to My Car Claremont for the second time. The Servicing has been extremely poor and we reserve our rights to report this level of inebtitude and negligence. RAC who attended last night have recorded the negligent repairs for not fastening a clamp now three times on the over flow and charging twice for hoses that supposedly replaced. Our experience was very good with William the manager that was transferred to Joodulup My Car and unavailable to over see these what ought to have been simple routine service. We ought to be refunded the $1400 and all other costs of loosing time and traumas caused which has been recorded. The plastic cover was also broken yesterday. We believe that Kiat and Hossein whom we just saw were in charge of servicing. WE also have been told that since the vehicle had lost all its coolant and over heated now numerous tines that there could be engine damages that we hold you responsible for.
We have trusted and our your repeat client with various cars being serviced regularly
there ought to be rating that show minus

August 24, 2024
mycar Tyre & Auto - Claremont logo

Reply from mycar Tyre & Auto - Claremont

Hi Michael​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Friendly and helpful

After experiencing car troubles and parking in the carpark outside mycar, I was approached by extremely helpful staff who assessed the problem and booked me in for a repair and service at their soonest convenience. Overall a very easy and friendly experience.

August 5, 2024
Unprompted review

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