mycar Tyre & Auto - Clarkson Reviews 

355
TrustScore 4.5 out of 5

4.6

Oceans Keys Shopping Centre, Enter off Pensacola Terrace, 6030 Clarkson, WA, AU


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Rated 5 out of 5 stars

I have been a return customer for many years. The staff are accommodating friendly and happy to help. I wouldn't go anywhere else. Thanks guys.

Rated 5 out of 5 stars

Excellent service very professional and reliable. Staff were very friendly and helpful in every way. Wouldn’t hesitate to recommend to anyone. Huge job required on my vehicle and was kept informed of... See more

Rated 5 out of 5 stars

I mistakenly booked car in at Joondalup, instead of Clarkson. Peter happily accommodated me and car was ready within 3 hours! They are so friendly and explained all works done and needed in future, i... See more

Rated 5 out of 5 stars

Peiter and his team are very professional in their approach to the car service industry We have always received a positive experience when getting our car serviced or tyres or air con service/rega... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Clarkson

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Oceans Keys Shopping Centre, Enter off Pensacola Terrace, 6030, Clarkson, WA, Australia

  • (08) 6330 7412

4.6

Excellent

TrustScore 4.5 out of 5

355 reviews

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4.6

All reviews

(355)

35,713 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service

Fanta Service, price I paid was the price quoted. No hidden charges once work was done.
Done promptly as well
Will return again for my annual service for sure

December 6, 2024
Rated 1 out of 5 stars

DO NOT GET A LOG BOOK SERVICE HERE

DO NOT GET A LOG BOOK SERVICE HERE

Piss poor mechanic that serviced my 4x4

Very poor job done on my Triton. Wife had to limp the car from Dongara to Kalbarri when the engine had a major power loss issue just before Dongara. She took it to a very good mechanic in Kalbarri where most of the power loss was due to a very dirty Mass Air Flow Sensor. As I trusted mycar to be performing log book services on all of our families cars (3 of them) to the requirements of the log book service I was not checking parts of the engine myself. The Mass Air Flow Sensor should be taken out and cleaned after EVERY air filter change yet this was NOT performed and obviously not performed for some time since I had been taking my 4x4 there.

When the person behind the counter at mycar was questioned "Why" was the MAF sensor not cleaned he said "Oh we don't check that"

Seriously it's a 5 minute job to unclip the sensor and spray the sensor with contact cleaner and re clip it......

Be aware of mycar Clarkson performing poor workmanship and claiming they are doing Log Book services when clearly they are not.

August 20, 2024
Unprompted review
mycar Tyre & Auto - Clarkson logo

Reply from mycar Tyre & Auto - Clarkson

Hi Stephen​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

So helpful

Not sure of the blokes name but he was so nice. Also the manager very helpful. Will definitely go there again.

November 7, 2024
Rated 5 out of 5 stars

Excellent customer service and time frames

Customer service was excellent all round!

Also I had an appointment and they gave me word it would be done by a required time and it was!

Made booking online and was in within a day, all costs upfront

Highly recommended

October 23, 2024
Rated 5 out of 5 stars

Excellent service

Staff brilliant , communication was excellent! I know zero about cars so have the worry I could be told me anything so was pleased when the advised it was all good , can trust them they don’t add on lots of little things like many garages have done in the past.

October 4, 2024
Rated 5 out of 5 stars

First time customer

As a first time customer for a car service I found the experience effortless. Jason greeted me and was happy to book me in the next day. I was given a quote which I was happy with. Everything went smoothly and I picked up my car with several hours to spare for an appointment south of the river. Very pleased and convenient close to shops too.

October 10, 2024
Rated 5 out of 5 stars

I recently had my car serviced here

I recently had my car serviced here. The team was incredibly friendly, professional, and thorough. I appreciate the care and attention they put into their service. Highly recommend to anyone looking for a trustworthy and reliable place for their car maintenance!

September 26, 2024
Rated 5 out of 5 stars

The manager was really helpful and…

The manager was really helpful and friendly. Nothing was too much.
He was super busy and the phone ringing non stop, but he multi tasked like a champ.

Also, when they originally didn’t find anything wrong with the tyre he told the guy to go back and try something different. Then they found another issue which I wasn’t aware of at all. They could have given up but he insisted they keep checking. I really appreciated that.

September 25, 2024

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