mycar Tyre & Auto - Cloverdale Reviews 

143
TrustScore 4 out of 5

4.2

Shell Coles Express Service Station, Corner of Wright Street and Belmont Avenue, 6105 Cloverdale, WA, AU


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See what reviewers are saying

Rated 5 out of 5 stars

I've been servicing my car (cars) for more than 10 years at Mycar Cloverdale WA and not to mention, been happy with their professional service and extraordinary customer care. Just as I thought it can... See more

Rated 5 out of 5 stars

Conveniently located near shopping centre Good service Timely finish And Good feedback about getting something else fixed before impacts on other parts. Option was intierly mine no pressure... See more

Rated 5 out of 5 stars

Had been told by a relative that my elderly mum's car temp. sensor was faulty and needed replacement. Mycar checked and found no problem and did not charge my mum any fee for running a diagnostic chec... See more

Rated 5 out of 5 stars

Josh and his team always provide excellent service, consistently going above and beyond. During my last service, nothing needed replacing, so they didn’t recommend any changes. I had another servi... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Cloverdale

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Shell Coles Express Service Station, Corner of Wright Street and Belmont Avenue, 6105, Cloverdale, WA, Australia

  • (08) 6330 7419

4.2

Great

TrustScore 4 out of 5

143 reviews

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4.2

All reviews

(143)

32,165 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I made a booking online

I made a booking online, went in dropped off my keys and got a message when my car was ready and because I prepaid online I just picked up my keys and car. The most simple and least complicated car service I've ever had and my car is running noticeably smoother. Thank you!

September 20, 2024
Rated 3 out of 5 stars

Good tyre replacement service, but lacking good communication

I came to the Cloverdale store to get my tyres replaced. Told the car service rep to give me a ring before starting any repairs as I was still undecided about the number of tyres that requires replacing. The service rep assured me that they would provide an update on my car's condition and give me a ring for before starting any repairs. However, after waiting for two hours with no communication, I called to follow up and discovered that they have begun replacing all four tyres.

August 23, 2024
Rated 5 out of 5 stars

Excellent service

Excellent service at Mycar Cloverdale by Josh. Friendly, knowledgeable staff, timely completion, and clear communication. My runs perfectly now. Highly recommend for reliable, professional care!

August 20, 2024
Rated 5 out of 5 stars

Very fast and efficient service with…

Very fast and efficient service with decent pricing.
Would be better if they are able to provide video recordings and/or pictures of Before and After servicing to let customer know what were the issues.

August 11, 2024
Rated 3 out of 5 stars

Always had you guys service my car but…

Always had you guys service my car but i wasn't entirely happy with the work that was done... yes the car feels so much smoother to drive but my wipers now scratch on my windscreen ??? Had no problems with my wipers in the past... also with the ridiculously long list of maintenance that apparently needs to be done to the car that has miraculously appeared over night???? Not sure if you guys have new workers there now but I have trusted you for years to look after my car but this last service has left a bad taste in my mouth!!!

August 7, 2024
Rated 5 out of 5 stars

Great Customer service- MyCar Cloverdale

Good customer service fom honest skilled people is so rare and it was a pleasure to deal with the team at MyCar Cloverdale. They delivered what was promised leaving me feeling safe with my car and happy with the people i was dealing with

June 25, 2024
Unprompted review
Rated 1 out of 5 stars

Bad Service

Not even sure the car was being looked at. To me the car was not moved from where it was left off (Shopping Centre Parking lot). Odometer reading on the invoice was 157446 km. The actual reading was only close to 84000. Did they even open the car door to have a look? Nothing was said about any job done on the invoice nor there any report. Response was evasive about the job. No mention about the issues raised in the last service to be followed up. Nothing at all. Just blank.

June 19, 2024
mycar Tyre & Auto - Cloverdale logo

Reply from mycar Tyre & Auto - Cloverdale

Hi C​ ,

Thank you for taking the time to post your review.  

We are truly sorry to hear about your recent experience with mycar.

Please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au, they will be more then happy to discuss your concerns. 

Kind regards

mycar Team

Rated 2 out of 5 stars

The job was done but then the time…

The job was done but then the time booked in to start the job and finish was not followed. I wasn't notified. I dropped my car for changing the 4 tyres at 2:30pm @Mycar Cloverdale CE office. Pick up time is 3:30pm. I came back at 3:30pm and the car wasnt even touched. Up until I asked the manager what is going on, he didnt even know the car was up for work. it wasnt done. So i have to wait for another hour to get it done. Not even sure if the job was rushed.

May 17, 2024

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