mycar Tyre & Auto - Clyde Reviews 

268
TrustScore 4.5 out of 5

4.6

Shopping on Clyde, 280 Berwick and Cranbourne Road, 3978 Clyde, VIC, AU


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See what reviewers are saying

Rated 5 out of 5 stars

I recently had my car serviced here and was very impressed with the experience. The staff were friendly, professional, and kept me informed throughout the process. The service was completed on time, a... See more

Rated 5 out of 5 stars

I have serviced my Mitsubishi Pajero io with My Car Clyde several Times. Vince and the rest of the Team always Put the Clients Needs Upfront. They are all very well Knowledgeable and Experienced... See more

Rated 5 out of 5 stars

They got all the work done I needed in the one day and didn't try rip me off. This mechanics all always packed with cars from locals yet they still have plenty of availability for more work to come i... See more

Rated 5 out of 5 stars

Great job by Ethan and the boys at Mycar, great communication and service. Would reccomend to anyone in the area.


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Clyde

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Shopping on Clyde, 280 Berwick and Cranbourne Road, 3978, Clyde, VIC, Australia

  • (03) 8585 7172

4.6

Excellent

TrustScore 4.5 out of 5

268 reviews

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4.6

All reviews

(268)

35,713 reviews in the last 12 months

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Rated 1 out of 5 stars

Rudest staff

Rudest staff! Called to book my car in for a tyre to be fixed and the guy barely spoke to me and mumbled something about bring it in the next day. I said I couldn't get there in the morning and was going to ask for another day and he hung up on me! Have also been here before for a service, and while the car service was good, the staff were very rude and ignoring customers waiting in the office.

February 27, 2023
Unprompted review
Rated 3 out of 5 stars

Good customer service, vehicle service needs work.

The service was great. I really liked the online booking process, especially the prepay system for a log book service.
Unfortunately the actual work on the vehicle left something to be desired. When the tyres were rotated, two of the wheel nuts on the front left were cross-threaded, and then driven on anyway. This seized them completely which cost me two new studs to replace the snapped off ones, and a new set of wheel nuts since two of them were ruined. After I discovered that, I checked the rest of the vehicle over and found they hadn't reported a leaking power steering rack in their inspection either.

December 28, 2022
Rated 3 out of 5 stars

Money came out of my account before…

Money came out of my account before service was done and more money required because they found more that needed to be done but no proof they needed to be done (two broken globes). Expensive wheel balance.
Asked for tyres to be pumped up because I didn’t get time to and tyre psi were low when picked up.

October 4, 2022
Rated 5 out of 5 stars

My car was serviced today by Daniel. Fantastic experience. Will be back ! Dan at…

My car was serviced today by Dan at mycar in Clyde. The whole experience was so easy, from dropping off the car to pickup.
I was informed the moment the car was completed and could pick up early afternoon. I was informed of any issues over the day and could decide what actions I wanted to take. There were no surprises in the cost and I could earn fly buys points! I will happily return my business.

October 4, 2022
Unprompted review
Rated 1 out of 5 stars

Had a service done at Mycar Clyde

Had a service done at Mycar Clyde, Victoria. A couple of hours after dropping the car off, Vincent rang to tell me that there was a head gasket leak. I knew immediately that if this was the case, it would be quite expensive. Vincent told me it would be 6-7 hours labour and that he would get a quote for me that day. After the call ended I did some research as I was very suspicious. There were no symptoms of a head gasket leak - coolant leaking, coolant in the oil, white smoke from the exhaust, lack of power etc. When I went to pick up my car, I questioned Vincent some more about this so called head gasket leak. He asked the mechanic to show me, but all he could do was to point to the back of the engine. There was no compression test done to confirm this head gasket problem - apparently just a minor oil leak was enough for this diagnosis. Vincent said he would get me a quote that day. A week later I have not heard from him. Also what's interesting is that there was no mention of this head gasket problem on the invoice I received. If this was a major problem, then surely it would have been noted on the invoice to the customer. I have not been given any evidence of a head gasket leak from Vincent. The fact that he has failed to contact me 1 week after my service, suggests that he doesn't think there is a problem either. If I was less knowledgeable about cars then I probably would have accepted his diagnosis.
I have been a loyal MyCar and Kmart Tyre & Auto customer for many years and have never experienced anything like this before.

September 12, 2022

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