mycar Tyre & Auto - Deer Park Reviews 

314
TrustScore 4.5 out of 5

4.5

Brimbank Plaza Enter off Station Road (near, Kmart Tyre & Auto Service, 3023 Deer Park, VIC, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Hi I went to my car auto about 5:05 on 28 July. I walked in and asked at the desk if they could help me and check my bulb. My front light wasn’t working the gentleman at the desk. I don’t know his na... See more

Rated 5 out of 5 stars

Thank you My Car at Brimbank, Melbourne. Wonderful, friendly and professional service. They serviced my car, changed battery and i also Purchased tyres whuch includes free My Car Tyre & auto road... See more

Rated 4 out of 5 stars

Amazing experience! W had John look after us. He was amazing, informative and responsive. We took our Hilux for the first time yesterday, only in for a few hours then received a message the car was re... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Amazing Service from Jarrod & Team at Deer Park mycar After weeks of frustration with my battery light issue—and two alternator replacements—other mycar centres just told me to see... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Deer Park

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Brimbank Plaza Enter off Station Road (near, Kmart Tyre & Auto Service, 3023, Deer Park, VIC, Australia

  • (03) 8585 7157

4.5

Excellent

TrustScore 4.5 out of 5

314 reviews

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4.5

All reviews

(314)

32,187 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Tarz

Very professional. On time. Reasonably priced. Friendly staff.

March 26, 2025
Rated 5 out of 5 stars

Great Service

I went at wrong time when team was having lunch. But amazed how I was dealt with. I even asked the store manger that i can come after lunch. But he said no he is happy to deal now. Great guy. He said cannot help immediately as he is low on staff and gave me some options to leave car or come back within 2 hrs. Highly recommend the store and team for their service.

March 3, 2025
Rated 1 out of 5 stars

Polite enough but lacked expertise

Polite enough but lacked expertise. Got quoted for a service for the wrong model. Very weird when my details are in their database and I have been to other mycar branches before. Then was quoted for tyre sizes that were not appropriate for my vehicle. To top it off I was advised my washer fluid cap was missing. I take a look and it's still attached and hanging off the back of the washer fluid tube.

February 21, 2025
mycar Tyre & Auto - Deer Park logo

Reply from mycar Tyre & Auto - Deer Park

Hi Alvin​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Great service

I called the place to book a service for coming week, I desperately needed my front tyres replaced, and John was very helpful to fit me on the same day. Kept me informed about the job and price. And explained very well about the things that were done on my car after the service. Excellent!!

February 14, 2025
Rated 5 out of 5 stars

John & Team at Deer Park

John & Team at Deer Park, despite how busy they are ALL the time, still booked my dad’s car in for service. Managed to fix a lot of ongoing problems he had. Always grateful for their service & advice given and absolutely loved the service packages they offer for both car AND tyres ✌🏼

January 24, 2025
Rated 5 out of 5 stars

I can’t speak highly enough of the…

I can’t speak highly enough of the fantastic service I received at My Car Brimbank! Simone went above and beyond to help me out by fitting four new tyres for my wife’s Kia Sorrento Platinum. He was prompt, professional, and extremely accommodating, making the entire process seamless and stress-free. It’s rare to find such genuine customer care these days! I’ll definitely be coming back to service my other car here. Highly recommended!

January 24, 2025
Unprompted review
Rated 1 out of 5 stars

Repaired the punctured rear left tyre

Repaired the punctured rear left tyre. However refused to repair the spare tyre when there was clearly a nail in the tyre.
I reinflated the spare tyre and noticed there was a nail.
I assume the technician has a quick visual inspection and made up his mind.

January 24, 2025
mycar Tyre & Auto - Deer Park logo

Reply from mycar Tyre & Auto - Deer Park

Hi Thomas​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Great service

Turned up 20 mins before closing on Saturday afternoon with a screw in my tyre. Staff stayed back late to ensure my tyre was repaired so I could make the long drive home safely. They even managed to give the car a quick once over and give me a list of some other issues that need looking at. Fantastic service and I would definitely use again if I lived in the area

January 18, 2025

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