I got one tire fitted, not sure what happened but I paid less than original price/quote I got online. Good customer service/communication. Next time my car needs anything I'm going here.
Location
Switch locationShell Coles Express Service Station, Corner of Glengarry Drive and Warwick Road, 6023 Duncraig, WA, AU
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See what reviewers are saying
Always provide great service and quality workmanship. Had my brakes done and new Tyres fitted recently and I’m very pleased with both jobs .
Car service was discounted. Manager allowed employee to drop me off to my workplace about 2 k away. Texted when services was ready. Perhaps could have listed what this service entailed and if tyr... See more
I had a puncture in my tyre, I took it to the Duncraig, WA branch, the employee was helpful and said he would get back later that day as to whether the tyre could be repaired or not . He got back vi... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Duncraig
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Shell Coles Express Service Station, Corner of Glengarry Drive and Warwick Road, 6023, Duncraig, WA, Australia
- (08) 6330 7403
4.9
Excellent
261 reviews
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Duncraig Store very helpful and polite
The Team at the Duncraig store were very helpful and polite. Tyre change was done on time and the staff member talked me through all the additional benefits provided by MyCar that I wouldn't have been aware of otherwise.
December 16, 2024
Justin was very welcoming and explained…
Justin was very welcoming and explained what was needed in a professional manner.
I was extremely impressed with service of my car done so quickly without to much disruption to my day.
My grateful thanks to the team
December 13, 2024
great service staff good
December 3, 2024
The mycar team were flexible and accommodating especially when I was late dropping the keys off for my locked car.
The mycar team were friendly and accommodating especially when I forgot to drop off my keys for the locked car.
December 9, 2024
Met expectations
Met expectations, in terms of customer service and advice, quoted cost and time.
December 9, 2024
Friendly
Friendly, honest and very professional service from Justin and team at myCar Duncraig
November 21, 2024
From my phone call inquiry to dropping…
From my phone call inquiry to dropping my car and picking up my vehicle the service was very good. Information, prompt service and courteous staff.
November 15, 2024
Good service
Prompt; good job; good explanation of tyre pros and cons; outlined service perks every 10k km
November 14, 2024
good quality and reliable service at a…
good quality and reliable service at a fair price
October 31, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
It wasn't me
You have the wrong contact details for the customer who got some work done.
Duncraig is not my local store
October 24, 2024
Reply from mycar Tyre & Auto - Duncraig
Hi Melanie,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
I trust the Manager to deliver an ethical service
Car service was discounted.
Manager allowed employee to drop me off to my workplace about 2 k away.
Texted when services was ready.
Perhaps could have listed what this service entailed and if tyre alignment and tyre pressure was also checked.
October 23, 2024
Annabelle
Local car service is very convenient for me as it's not far away from my house. I'm happy with the service that I have been experiencing with myself and family's member in the process of being so effective and efficient of staff services. Thank you
October 18, 2024
They were very accommodating and fitted…
They were very accommodating and fitted me in. Especially for a Monday morning.
Completed within the time frame,
October 14, 2024
Very easy people to deal with
Very easy people to deal with. Very organized. Good communication.
October 10, 2024
Reliable and honest
Reliable, trustworthy and friendly. I appreciate the team’s honesty, I never feel I am being ‘sold to’
September 11, 2024
Friendly and got the job done
September 6, 2024
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